DFS Furniture - Oldham Reviews 

5,788
TrustScore 5 out of 5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... See more

Company replied

Rated 5 out of 5 stars

Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... See more

Company replied

Rated 5 out of 5 stars

Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,

Company replied

Rated 5 out of 5 stars

No pushy sales people. We were greeted as soon as we walked through the door but then left to look around for a time. Only after a good 10 minutes had passed did a salesman approach to see if he... See more

Company replied


Company details

  1. #14 of 401 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #11 of 237 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom

  • 0333 999 9755

4.9

Excellent

TrustScore 5 out of 5

6k reviews

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4.9

All reviews

(5,788)

101,849 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The man was very helpful and helped us…

The man was very helpful and helped us with all the information we needed to know i would give him 10 out of 10 and would come back if needing anymore furniture

25 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent Service, Helpful Staff

The service was highly commendable and staff was very helpful.

25 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really good experience today.

Really good experience today.
The staff was very friendly and efficient, great customer service .

25 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very friendly staff air conditioning…

Very friendly staff air conditioning which made the experience very pleasant

18 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sales person very helpful

Sales person very helpful

25 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 4 out of 5 stars

Single chair

Pleased with the service but I bought an expensive chair, so was surprised that delivery wasn't included.

24 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

We are really grateful for your kind words regarding your service and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Rated 5 out of 5 stars

No pressure

No pressure, great service & knowledgeable,
All round excellent time chatting and choosing my new suite

24 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The customer service

The customer service

23 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Fantastic in-store service

Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a sofa I'm really happy with, and explained the pre and post purchase process in great detail. Highly recommend!

23 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Mr zeshan

Good very good

22 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Found chair within 20 minutes of…

Found chair within 20 minutes of entering the store, perfect fit for me. Mathew was very helpful, friendly and easy to talk to. Felt comfortable with him.

22 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Matt was excellent in his approach and…

Matt was excellent in his approach and explained everything that we needed to know

20 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Beverley,

Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

A big thank you to Alicia for the…

A big thank you to Alicia for the excellent customer service. She was friendly, welcoming & explained everything in great detail.

20 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ian scholes was very nice helpful and…

Ian scholes was very nice helpful and friendly 10/10 very Happy with the service

12 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service

18 July 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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