This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... See more
Company replied
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This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... See more
Company replied
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... See more
Company replied
Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,
Company replied
No pushy sales people. We were greeted as soon as we walked through the door but then left to look around for a time. Only after a good 10 minutes had passed did a salesman approach to see if he... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
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The man was very helpful and helped us with all the information we needed to know i would give him 10 out of 10 and would come back if needing anymore furniture

Reply from DFS Furniture - Oldham
The service was highly commendable and staff was very helpful.

Reply from DFS Furniture - Oldham
Really good experience today.
The staff was very friendly and efficient, great customer service .

Reply from DFS Furniture - Oldham
Very friendly staff air conditioning which made the experience very pleasant

Reply from DFS Furniture - Oldham
Pleased with the service but I bought an expensive chair, so was surprised that delivery wasn't included.

Reply from DFS Furniture - Oldham
No pressure, great service & knowledgeable,
All round excellent time chatting and choosing my new suite

Reply from DFS Furniture - Oldham
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a sofa I'm really happy with, and explained the pre and post purchase process in great detail. Highly recommend!

Reply from DFS Furniture - Oldham
Found chair within 20 minutes of entering the store, perfect fit for me. Mathew was very helpful, friendly and easy to talk to. Felt comfortable with him.

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Alyssa was amazing from start to finish… very helpful,friendly and professional .

Reply from DFS Furniture - Oldham
Matt was excellent in his approach and explained everything that we needed to know

Reply from DFS Furniture - Oldham
A big thank you to Alicia for the excellent customer service. She was friendly, welcoming & explained everything in great detail.

Reply from DFS Furniture - Oldham
Ian scholes was very nice helpful and friendly 10/10 very Happy with the service

Reply from DFS Furniture - Oldham
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