Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... See more
Company replied
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See what reviewers are saying
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
Company replied
Excellent service. The lady who saw our order through was clear about the timings of the delivery and what to expect. She was also very pleasant and look smart in her appearance. Nice work.
Company replied
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... See more
Company replied
Company details
- #14 of 399 best companies in Home Furniture Shop
- #2 of 54 best companies in Furniture Accessories
- #11 of 238 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6k reviews
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Single chair
Pleased with the service but I bought an expensive chair, so was surprised that delivery wasn't included.
24 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
We are really grateful for your kind words regarding your service and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
No pressure
No pressure, great service & knowledgeable,
All round excellent time chatting and choosing my new suite
24 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Fantastic in-store service
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a sofa I'm really happy with, and explained the pre and post purchase process in great detail. Highly recommend!
23 July 2026
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found chair within 20 minutes of…
Found chair within 20 minutes of entering the store, perfect fit for me. Mathew was very helpful, friendly and easy to talk to. Felt comfortable with him.
22 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Hannah,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Alyssa was amazing from start to…
Alyssa was amazing from start to finish… very helpful,friendly and professional .
21 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Matt was excellent in his approach and…
Matt was excellent in his approach and explained everything that we needed to know
20 July 2026
Reply from DFS Furniture - Oldham
Hello Beverley,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff.
19 July 2026
Reply from DFS Furniture - Oldham
Hello Clare,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
A big thank you to Alicia for the…
A big thank you to Alicia for the excellent customer service. She was friendly, welcoming & explained everything in great detail.
20 July 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff and service.
19 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Ian scholes was very nice helpful and…
Ian scholes was very nice helpful and friendly 10/10 very Happy with the service
12 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely lady served me so polite &…
Lovely lady served me so polite & informative when purchasing this chair for my 85 year old mum xx
18 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
18 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The moment we walked in we were treated…
The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
17 July 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Found exactly what we wanted
Found exactly what we wanted. Good customer service very friendly
17 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Naimat,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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