The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
Company replied
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See what reviewers are saying
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
Company replied
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.9
Excellent
2k reviews
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Top notch experience
Fantastic service delivered by Tito in a professional and friendly manner.
Could not of asked for any more .
6 April 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The person we spoke to was helpful and…
The person we spoke to was helpful and completed everything quickly
6 April 2026
Reply from DFS Furniture - Salisbury
Good morning Peter,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
We knew what we wanted when we attended…
We knew what we wanted when we attended the store. The sales rep was accommodating to our wishes, showed other options. He explained the T’s & c’s and expected delivery time.
Overall a pain free experience!
6 April 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The help time and patience with the…
The help time and patience with the sales assistant Charlotte in helping me make the right choice.Ps.Thank you.
4 April 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent range of products and…
Excellent range of products and knowledgeable staff, made everything easy, we are looking forward to our new sofa.
4 April 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly store.
Friendly welcoming staff.
No pressure selling unlike some other showrooms we've visited.
4 April 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The store attendant was brilliant…
The store attendant was brilliant ,friendly and professional.
31 March 2026
Reply from DFS Furniture - Salisbury
Good Afternoon Lydia,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
No hard sell, quick and easy buying experience
I knew exactly what I wanted when I went in and it was a quick and easy process. The salesman was very helpful and accommodating and didn’t do a hard sell on anything, which was appreciated.
30 March 2026
Reply from DFS Furniture - Salisbury
Good morning Sarah,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning Viti,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning Norma,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Really good customer service experience
28 March 2026
Reply from DFS Furniture - Salisbury
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful staff.
19 March 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, both the salesman and the manager. Listened carefully to what we needed and helped us to finalise our choice. A refreshing drink helped as well.
21 March 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleasant lad Ben was very helpful…
Very pleasant lad Ben was very helpful not too pushy and very polite.
21 March 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Buying a sofa & two chairs
Hi , Many thanks to Mark who guided us through choosing the sofa and chairs. Mark was very polite and professional in the way we were treated, We were not pushed in any way in making a decision in the products we decided on.
We will be looking to buy other products in the future from this store.
Kind Regards Paul & Janey Gosney
9 March 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Helpful service,shown to the goods…
Helpful service,shown to the goods wanted as soon as entry to shop. Explanation of workings,good.
Costing of various delivery times,good.
Explaining of various delivery times ,good.
16 March 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
What an easy experience
What an easy, friendly and professional experience. The guy who helped us couldn't have done more.
16 March 2026
Reply from DFS Furniture - Salisbury
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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