We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... See more
Company replied
Location
Switch locationBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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See what reviewers are saying
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... See more
Company replied
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... See more
Company replied
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, United Kingdom
- 0333 999 9805
4.9
Excellent
6k reviews
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The website is so easy to navigate and…
The website is so easy to navigate and order the only downside is it doesn’t give you an option of what day you would like it delivered only not before date
3 July 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Michael was amazing couldn’t have been…
Michael was amazing couldn’t have been easier to buy our dream sofa for our new home
25 June 2026
Reply from DFS Furniture - Stevenage
Hello Rhys,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service from john keep up the…
Very good service from john keep up the good work
2 July 2026
Reply from DFS Furniture - Stevenage
Hello James,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable kind and patient…
Very knowledgeable kind and patient customer service member, Michelle.
30 June 2026
Reply from DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly, took time to explain everything, got a Fantastic offer and 0 % interest
30 June 2026
Reply from DFS Furniture - Stevenage
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Purchasing Experience at DFS
The Sales Assistant was extremely helpful, knowledgeable and polite.
30 June 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Stevenage
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service all around
Great service all around, very helpful and efficient!can not wait to receive our lovely new sofa, thankyou
29 June 2026
Reply from DFS Furniture - Stevenage
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Been a customer for over 15yrs .Staff…
Been a customer for over 15yrs .Staff were very helpful ,gave us time to decide and felt welcomed
29 June 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Vic was wonderful!!
Vic was wonderful!!
Such a lovely cheerful bloke.
Covered absolutely everything that we needed to know.
Made us feel so welcome.
You’re a lucky store to have him!!
29 June 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience at DFS was amazing
My experience at DFS was amazing. Ellie delt with us and I couldn’t have asked for a better representative. She never made us feel rushed and gave us all the information we could possibly need. I would recommend Ellie at DFS Stevenage to anyone looking for a sofa.
29 June 2026
Reply from DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Polite Ellie
We were served by Ellie she was 100% efficient and extremely knowledgeable an exceptional member of staff. We are elderly and she was very kind and caring and explained everything to us. How lovely to see a young person with such lovely manners.
29 June 2026
Reply from DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service.
28 June 2026
Reply from DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The sales lady was very helpful
The sales lady was very helpful, polite and professional and at no point made us feel pressured.
20 June 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were very friendly and…
The staff were very friendly and helpful and very knowledgeable about the sofa we chose
27 June 2026
Reply from DFS Furniture - Stevenage
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sofa Purchade
The young lady that served us today was a pleasure. She was nice and friendly as well as very professional. She was very knowledgeable and was a great help to us.
28 June 2026
Reply from DFS Furniture - Stevenage
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Mickey Squirrel was very helpful
Mickey Squirrel was very helpful, talked through the options and choices available in an informative and non pressured way. Was able to answer any questions we had.
Will recommend DFS to others
28 June 2026
Reply from DFS Furniture - Stevenage
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent sales advice from Carol
Excellent sales advice from a knowledgeable sales rep. Friendly and not pushy
27 June 2026
Reply from DFS Furniture - Stevenage
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really helpful ladies Caroline
Really helpful ladies Caroline. Helped us throughout the purchase and answered all our questions
27 June 2026
Reply from DFS Furniture - Stevenage
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
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