Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... See more
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I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more
Company replied
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... See more
Company replied
We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
- 0333 999 9839
4.9
Excellent
5k reviews
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Knowledgeable and Friendly staff
Steven was very helpful in finding a suite that was perfect for me . Staff were friendly and listened to me . All terms and conditions were explained to me and after care for my purchases
8 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service from start to…
Amazing customer service from start to finish. The young lad that was helping us was very helpful and not pushy in any way. He was able to answer any questions we had. He was very professional. I would highly recommend using and wouldn’t think twice about going back.
8 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Heather was so pleasant and…
Heather was so pleasant and knowledgeable went explained everything with my order and went out her way to get me a good deal with no pressure.
Thank you Heather she was amazing!
8 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very informative
Very informative, kind and not pushy sales person! Quick and easy process with value!
8 August 2026
Reply from DFS Furniture - Stirling
Hello Zoltan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful assistance from our young…
Very helpful assistance from our young staff member.
Clear and precise information.
7 August 2026
Reply from DFS Furniture - Stirling
Hello Brian & Christine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
First home Sofa
Ruaraidh was great! He really helped up make sure the sofa would actually fit in our livingroom and was even able to show us a picture of what it would look like when fitted!
He was really knowledgeable and lovely.
6 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was assisted by Alisha who was…
I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a short chat where she explained all options and answered any questions I had I was able to make a selection and place my order. Overall great service.
6 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful when taking me through my…
Very helpful when taking me through my order and helping me understand all my options.
6 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Such an easy and seamless process
Such an easy and seamless process. Customer service was brilliant and went through everything we needed to know an answered any questions we had without any hesitation.
5 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Visited 3 times
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and knowledgeable of the products. Went out her way via email to help us with measurements even on her rest day.. we finally picked the right sofa after 3 visits we would have struggled without Georgia's Assisstance and patience so a massive thank you to Georgia. And DFS You have the right person doing a very good job.
5 August 2026
Reply from DFS Furniture - Stirling
Hello Mr Marshall,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Georgia.
Kind regards,
Lia
DFS Customer Support
Helpful phone order with Nick after…
Helpful phone order with Nick after dealing with Georgia in the Stirling branch.
4 August 2026
Reply from DFS Furniture - Stirling
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great costumer service!
4 August 2026
Reply from DFS Furniture - Stirling
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were dealt with promptly,sales man…
We were dealt with promptly,sales man explained everything clearly and efficiently
2 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
We were impessed by the effort put in…
We were impessed by the effort put in to finding the right couch tjat could fit.
27 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Ventura best cinema sofa on…
The Ventura is the best cinema sofa on the market. It is so well constructed and extremely comfortable. Georgia in the Stirling store was very helpful. She took the time to make sure I understood everything and was very clear and consise. She was a delight to deal with.
3 August 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff and very easy to purchase…
Helpful staff and very easy to purchase new sofas
2 August 2026
Reply from DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Friendly helpful staff who helped us…
Friendly helpful staff who helped us decide on what we could purchase and advised us on what choices were available to us on the various furniture options
1 August 2026
Reply from DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Happy experience
We were greeted by a smile and a very nice assistant who I think was called Heather very helpful and knowledgeable about the suite we were purchasing
2 August 2026
Reply from DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Heather met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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