I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more
Company replied
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I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more
Company replied
We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... See more
Company replied
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... See more
Company replied
From initially entering the store where I was welcomed by Steven, right through to making my purchase, I couldn't have been happier with everything. I decided just to pop in to try and get i... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
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I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a short chat where she explained all options and answered any questions I had I was able to make a selection and place my order. Overall great service.

Reply from DFS Furniture - Stirling
Very helpful when taking me through my order and helping me understand all my options.

Reply from DFS Furniture - Stirling
Such an easy and seamless process. Customer service was brilliant and went through everything we needed to know an answered any questions we had without any hesitation.

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and knowledgeable of the products. Went out her way via email to help us with measurements even on her rest day.. we finally picked the right sofa after 3 visits we would have struggled without Georgia's Assisstance and patience so a massive thank you to Georgia. And DFS You have the right person doing a very good job.

Reply from DFS Furniture - Stirling
Helpful phone order with Nick after dealing with Georgia in the Stirling branch.

Reply from DFS Furniture - Stirling
We were dealt with promptly,sales man explained everything clearly and efficiently

Reply from DFS Furniture - Stirling
We were impessed by the effort put in to finding the right couch tjat could fit.

Reply from DFS Furniture - Stirling
The Ventura is the best cinema sofa on the market. It is so well constructed and extremely comfortable. Georgia in the Stirling store was very helpful. She took the time to make sure I understood everything and was very clear and consise. She was a delight to deal with.

Reply from DFS Furniture - Stirling
Helpful staff and very easy to purchase new sofas

Reply from DFS Furniture - Stirling
Friendly helpful staff who helped us decide on what we could purchase and advised us on what choices were available to us on the various furniture options

Reply from DFS Furniture - Stirling
We were greeted by a smile and a very nice assistant who I think was called Heather very helpful and knowledgeable about the suite we were purchasing

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was friendly, approachable, patient, and incredibly knowledgeable. She took the time to answer all of our questions, gave us honest advice, and helped us find exactly the kind of couch we were looking for without ever making us feel pressured.
She really made what could have been a stressful decision feel easy and enjoyable. It’s not often you come across customer service like that, she is a real credit to the DFS Stirling team. We’d happily recommend DFS to anyone and will definitely be back in the future. Thank you for such a positive experience!
Kevin & Nicole

Reply from DFS Furniture - Stirling
Georgia was brilliant helping us find what we wanted and get it all sorted. She was friendly and comfortable to talk to. Thanks!! Looking forward to our new sofa.
George

Reply from DFS Furniture - Stirling
Heather was super friendly and knowledgeable. She was able to answer all the questions we had and made the whole experience stress free.

Reply from DFS Furniture - Stirling
Felt we were able to get what we needed! Staff were lush, Ruiridh made us welcome and was super knowledgeable. Loved the tech that was able to help us see our sofa in our new house! Absolute game changer

Reply from DFS Furniture - Stirling
Went to store today tried all sofas made a choice from expert advisor in shop. Came home and bought them.

Reply from DFS Furniture - Stirling
Very good experience didn't feel pressured Salemans was very helpful

Reply from DFS Furniture - Stirling
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