DID Electrical - Newbridge Reviews 1,231

TrustScore 5 out of 5

4.9

Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500 Newbridge, IE


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Rated 5 out of 5 stars

Assistant Chloe was excellent she went to endless trouble to help my husband and myself to select a computer for home. Chloe went to the store room several times to get the right computer for us, she... See more

Company replied

Rated 5 out of 5 stars

Purchased tens of items over the years from DID Mountjoy Sq. and Newbridge. Always a great experience and never have I had a negative encounter. Great staff. Knowledgeable and courteous. Never pushy.... See more

Company replied

Rated 5 out of 5 stars

Craig in DID Newbridge went above and beyond for me. I purchased a few kitchen appliances from him during a renovation and he promptly got in touch with me after to arrange collection of my old applia... See more

Company replied

Rated 5 out of 5 stars

We just purchased the whole appliances for our kitchen and couldn’t be happier with the purchase from DID. Craig assist us very nicely, he explained very well about the products and simplified the ch... See more

Company replied


Company details

  1. Appliance shop
  2. Computer & Accessories store
  3. Electronics store
  4. TV shop
  5. Vacuum Cleaner Shop
  6. Washing Machine & Dryer Shop

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500, Newbridge, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great service and attention

Great service and attention. Very helpful staff

11 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

ciara o hara,

We appreciate you taking the time to share your experience. We're happy to hear our staff was helpful and attentive!

Thanks
DID Electrical

Rated 5 out of 5 stars

great services and employees

went into the shop for a look around, ended up buying earbuds. very good service, great employees

8 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Thank you for your feedback! :)

Rated 5 out of 5 stars

Shane was very helpful picking out my…

Shane was very helpful picking out my hoover

6 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Debbie Mullaney,

We're happy to hear that your experience was positive. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Shane was very helpful in picking out…

Shane was very helpful in picking out my ice cream machine

5 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Adam was extremely helpful and friendly…

Adam was extremely helpful and friendly when I bought my hoover

4 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Chloe,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Friendly customer service

Great exprience today ... Chloe sorted everything thing for us , friendly customer service .. 10 out of 10

4 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Patrick kelly ,

We're happy to hear that you had such a positive experience with our customer service. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Adam helped me in store and was very…

Adam helped me in store and was very knowledgeable

4 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Patrick o shea,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Assistant Chloe

Assistant Chloe was excellent she went to endless trouble to help my husband and myself to select a computer for home. Chloe went to the store room several times to get the right computer for us, she was a good sales woman, bright and cheerful and no way pushy while helping us. Chloe engaged well with us both and she did not rush us while we made our decision on what computer to purchase. I have no doubt Chloe enjoys her job in DID Newbridge.
While paying for our purchase two other members of staff one male and one female chatted to us and even offered to come home and set up the computer. I joked we are an old couple not good at IT but we could repay them with tea and chocolate biscuits. Our visit to DID Newbridge was a pleasant experience for both of us and we are happy with new hp computer. Next visit will be for a new television at Christmas.

3 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

We're happy to hear that you had such a pleasant experience. It's great to know the team's assistance in choosing the right computer was helpful. We appreciate your positive feedback and look forward to seeing you again at Christmas!

Thanks
DID Electrical

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