Have bought a lot of what you might call white goods here. Kitchen appliances such as a cooker, a microwave, washing machine, dryer and others items. Have most recently bought a fridge and have... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Staff at the Bray branch were very helpful with prompt service and friendly interactions. Good tunes playing on the radio also!

Reply from DID Electrical
There is a lady called Linda in the DID Store in bandon. She is the most obliging lady i ever dealt with. She couldn't have done enough for me. I purchased my washing machine there because of her patience and knowledge. Thank u Linda. All the staff there are obliging. But this lady was unreal today.

Reply from DID Electrical
Michelle in the Mullingar store was very helpful and explained the options available when making our purchase. We were getting a new Air Fryer and had the comparisons of the different prices and brands given to us to make an informed decision. Would recommend anyone having to go instore to head here

Reply from DID Electrical
Needed a dishwasher and knew what i wanted. DID pricematched a local company and Andrew the sales rep was very helpful and quickly got me through my business and arranged a quick delivery time of my own choice. Half price installation and 5er delivery to top it off.

Reply from DID Electrical
Conor was so helpful in the limerick store. Very knowledgeable and 5 star customer service.

Reply from DID Electrical
I've bought a portable speaker from DID Bandon and been helped by Linda to pick the right product for my needs. I've been happy with my experience.

Reply from DID Electrical
Saravana answered all my questions. Full of information for us, clear and precise but didnt try to push a purchase on us either. Highly recommend him and D.I.D.

Reply from DID Electrical
Ziaul and Oisin were great. Would go to Killarney over the Bandon store. Great store and great service from the lads altogether.

Reply from DID Electrical
Rushil has been the best seller and very hospitable . Good lad and cute lad

Reply from DID Electrical
Have bought a lot of what you might call white goods here. Kitchen appliances such as a cooker, a microwave, washing machine, dryer and others items.
Have most recently bought a fridge and have found both equipment and staff very good.
Would definitely recommend people shop here. DID Lucan Retail Park.

Reply from DID Electrical
I met Mandy yesterday in DID Tullamore. Mandy was very "down to earth", very friendly and helpful. I bought a laptop and she was very thorough in explaining the item to me. Great customer service

Reply from DID Electrical
Joseph was super lovely and to the point in the Limerick store on Childers Road. Massively recommend!

Reply from DID Electrical
Our steam generator iron broke so up we went to DID Tallaght. Caitlin was so friendly from the minute we walked in the door, asking if we needed help. In the end we did need her assistance and she was very helpful, even going to the store room when the item we wanted wasn't on the shelf. She explained the extended warranty, which we availed of. A great store to deal with.

Reply from DID Electrical
Linda in Bandon was particularly helpful; although the range of stock available was a bit slim pickings-she went above and beyond to assist us. The delivery and installation went smoothly. Thank you!

Reply from DID Electrical
Very informative & helpful when buying robotic hoover.

Reply from DID Electrical
Service was good. Carlin was very helpful she to her time explain to me and also show options

Reply from DID Electrical
I went into DID Electricals looking for a spare phone and had a few options in mind. Luke Kelly was brilliant at guiding me through the choices - his suggestions really matched what I needed. Professional, knowledgeable, and easy to deal with. Very happy with the phone I picked and the service I got. Highly recommend!

Reply from DID Electrical
Shannen is very helpful and patient in answering all my questions even though I had to keep on coming back several times until I have decided on which one to get. Very knowledgeable on the products and the warranties.

Reply from DID Electrical
Troy went out of his way to search out the cable I was looking for. I found him very helpful on the day.

Reply from DID Electrical
We dealt with Luke Kelly both times we were there. He is an exceptional young man at his job. He answered our questions with enthusiasm. He was courtesy and extremely patient. Any questions we asked he was confident in his answers. I really couldn’t praise Luke enough. Our order was delayed coming but Luke kept us informed.

Reply from DID Electrical
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