Have bought a lot of what you might call white goods here. Kitchen appliances such as a cooker, a microwave, washing machine, dryer and others items. Have most recently bought a fridge and have... See more
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We went to the store in Airside, Swords to purchase a gas hob. The salesman, Reinard, who dealt with us was both professional and friendly. He was able to answer all our question clearly and was very... See more
Company replied
Excellent assistant today - Daniello in your Artane branch going above and beyond in customer care. Daniello has a very friendly calming approach which is not overpowering to the customer. He s... See more
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Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50k reviews
Asks customers to review
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Excellent service from Gareth at…
Excellent service from Gareth at Airside. Same day click and collect, was ready soon after ordering. Gareth was super helpful and friendly.
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I cannot recommend DID and particularly…
I cannot recommend DID and particularly the installer from DID Electrical highly enough! From start to finish, the service was exceptional. He was incredibly efficient, demonstrating a high level of skill and professionalism in the removal and replacement of our integrated double oven. Beyond his technical prowess, he was remarkably personable, making the entire process feel easy and stress-free. He truly went above and beyond, ensuring every detail was perfect and leaving us thoroughly impressed. A five-star experience all around
13 July 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Fast proces
Fast proces, easy collection with staff helping me to get the appliance to my car, product as described, good price in comparison with competition
13 July 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Extremely fast delivery.
Extremely fast delivery.
Also I rang on a Sunday about something and actually got a 'human' to speak with!
Love the product too.
13 July 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Super fast delivery time the driver…
Super fast delivery time the driver that services my area is such a nice person
13 July 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I ordered an item online for click and…
I ordered an item online for click and collect. The process was easy and the price for what I wanted was the best price I could find.
The in-store pick up was easy and Owen at the Bray branch was very helpful and pleasant.
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great Service.
Very friendly service from Caitlin in Tallaght, held a pizza oven for me. I always buy from DID.
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent staff in Clonmel.
Went to the Clonmel DID store to buy a coffee machine. Greeted buy Alex who was most helpful and knowledgeable about the products. Alex made the purchase very easy. I would highly recommend this store. Thank you Alex for all the help.
12 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Caitlin
There is very good customer service, so kind full to customers.we like there service.
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Placed online order on the 3rd of July…
Placed online order on the 3rd of July for two items no updates provided i rang store telling me one item had arrived in store and ill get a notification when the second item was in the store no problem great. Received notification on the 13th of July that my order was ready arrived at store only one item available 🙄awaiting update second item due in the 15th hopefully, the shopify tracking stated both items were collected on the 13th ?
13 July 2026
Reply from DID Electrical
Hi Dave,
We sincerely apologise for the confusion and inconvenience regarding your recent order. We understand your frustration with the tracking discrepancy and the delay in receiving your second item.
Thanks
DID Electrical
Product delivery delayed twice
Product delivery delayed twice. Still have not received product
13 July 2026
Reply from DID Electrical
Hi Luke,
We understand your frustration with the delivery delays. We can see your order is with DPD and they are trying to deliver.
Thanks
DID Electrical
Ken the salesman was very helpful and…
Ken the salesman was very helpful and knowledgeable while I was choosing a new bean to cup coffee maker. I will be back.
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
DID Drogheda. Great professional staff
I visited DID Drogheda today as my America fridge freezer gave up the ghost.
In the fridge section I was approached in a friendly but professional way by Larry.
I explained my price range and dimension issues with my fitted kitchen and accessibility space.
Larry listened and made a few suggestions ( as good sales people do). Then showed me my size options with the space I had. He called two stores for models that weren't available in Drogheda.
After agreeing on a purchase, due to a difficulty in the delivery span. He kindly offered a small replacement fridge to help until the delivery was due.
I was offered discount on the warranty and was dealt with in a very professional manner throughout.
If you need any assistance in DID Drogheda make sure to ask for Larry.
Andy Coley
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
tony was vwry helpful and amazing
tony was very helpful and amazing
custimer service at the top
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great attention and experience by…
Great attention and experience by gentleman who served us.
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
My friend who is in her it's has…
My friend who is in her 80's has dementia and Aphasia (meaning she has difficulties pronunciation of words) that is why I am doing this review she has literally spent 3 weeks in the Hospice
Her washing machine died so a new 1 was purchased from DID but the fitter said it couldn't be fitted as the waist pipe was broken but yet 5 weeks previous the washing machine man who had came to repair machine said it wasn't
After getting on to DID they said the would come to access the situation but the day before they were dew to come they informed me that it was not there problem and we're no longer dealing with this
I think this is a disgraceful way to treat a customer especially when they know she is reliant on a washing machine and now her washing has to go to the local laundry mat costing money she can ill afford
Helen Newman
9 July 2026
Unprompted review
Reply from DID Electrical
Hi Helen,
Thank you for taking the time to leave your review. We'd like to investigate this matter further, as we want to fully understand what happened. Could you please email us at help@did.ie with your friend's name and order number and any additional details? This will allow us to look into the installation and the communication you received. We appreciate you bringing this to our attention and hope to resolve this for you as quickly as possible.
Kind Regards,
DID Electrical
Sam and Craig were super helpful with…
Sam and Craig were super helpful with helping ne with the dishwasher selection! Sound lads, great place to shop
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Very helpful and knowledgable staff
I was helped by a very friendly staff member to find what I was looking for. He was very knowledgable and super helpful. I really appreciated it.
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Wonderful staff and store!
Wonderful staff, efficient service and great products!
14 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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