Have bought a lot of what you might call white goods here. Kitchen appliances such as a cooker, a microwave, washing machine, dryer and others items. Have most recently bought a fridge and have... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Wonderful staff, efficient service and great products!

Reply from DID Electrical
Thanks Liz, very accommodating and thorough on our order.
Will recommend always.

Reply from DID Electrical
Gareth was extremely helpful in DID Swords. He helped us place our order extremely efficiently

Reply from DID Electrical
Mandy was very. Welcoming very. Nice. And. Helpful in your tullamore branch.

Reply from DID Electrical
Order SO26-1311622
In today to get a TV stand in Tullamore. Mandy was wonderful help and super informative. Excellent service and very efficient store.
David was also great help to my mother with information about a fridge.
Definitely will buy from again.

Reply from DID Electrical
Thomas in the Drogheda was very knowledgeable and friendly he helped with my purchase making it a pleasant experience. Very professional staff.

Reply from DID Electrical

Reply from DID Electrical
Daniel was clear, quick, and well spoken today. I needed a fridge freezer and got one price matched which I was thrilled about! 10/10 experience

Reply from DID Electrical
Had great help form Josh in store! Helped us to pick out the perfect dishwasher. Overall the staff was super friendly and helpful.

Reply from DID Electrical
Jack was very professional, got everything sorted very quickly. All the necessary information was prepared and presented adroitly - I’m glad I stopped by!

Reply from DID Electrical

Reply from DID Electrical

Reply from DID Electrical
Was very cheerful staff, served me a great pace and staff are clearly well experienced.

Reply from DID Electrical
Luke Kelly, who works at DID in Kilkenny, was very helpful in filing a complaint about one of Ninja's products (he called the Ninja hotline). My English isn't perfect, and unfortunately, I don't understand many of the words. However, thanks to Luke, I managed to get through the complaint process without any problems. I just received a new replacement for the damaged part today. I highly recommend purchasing from DID; you can always count on professional help from the store staff. They are completely professional.

Reply from DID Electrical
Team representative Aaron was very helpful, professional and very knowledgeable. Made the whole experience worthwhile and enjoyable. Thank you.

Reply from DID Electrical
Fantastic, Michelle was super helpful in assisting us with all our queries.

Reply from DID Electrical
I visited DID Tallaght about a week ago to repurchase my favourite earphones. All staff were incredibly helpful,Making sure i was seen to and got great service. I was served by caitlin at the tills who was very polite and friendly!
I always return for the great customer service and great prices!

Reply from DID Electrical
Went into the Navan store to buy an American style fridge freezer that I had seen online . Unfortunately they hadn't got the stock, Pat who served me checked and found the last one in Drogheda . All sorted very quickly just waiting on my deliver in a few days.

Reply from DID Electrical
Great service by Eoin today in there limerick store . Sorted everything for me so easily no hassle great knowledge of all the products.

Reply from DID Electrical
Thomas service was very professional and helpful.

Reply from DID Electrical
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