The whole team are amazing, Terri has been a god send with helping arrange the whole thing and putting our minds at ease for everything, Sarah was absolutely amazing talking us through the whole pr... See more
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Company details
- #14 of 16 best companies in Funeral Director
Written by the company
Dignity is one of the UK’s most trusted providers of Funeral Services and Prepaid Funeral Plans, serving over 800 local communities nationwide.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 0719
- www.dignityfunerals.co.uk
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Rachel was fabulous
Rachel was polite, courteous and professional. She listened to us, answered our questions and told us the details of plans available.
She made it a relatively easy process.
well explained and easy to understand…
well explained and easy to understand and Harry was understanding and polite he answered all our questions and explained what we didn't understand
The service received
Easy to do
After using Dignity for my father in laws funeral we loved how compassionate they were .
Doing our own funeral planning online was easy and we could put down what we wanted knowing our loved one’s won’t have to go through all the planning x
I would recommend Dignity Funeral Plans
I was very pleased with the service I received from Aneliese. She was friendly, kind, and very easy to talk to, which immediately put me at ease.
She explained everything clearly and took the time to go through the funeral plan in detail without rushing me. I had quite a few questions and concerns, especially about future costs, what would happen if I lived for many more years, and what protection the plan offered. She answered every question patiently and reassured me, making sure I fully understood everything before making any decisions.
I also didn't have the usual forms of ID, but she was very understanding and explained the alternative documents that would be acceptable, which took away another worry.
At no point did I feel under any pressure. Instead, I felt listened to, respected, and given plenty of time to think things through. Arranging a funeral plan isn't something anyone looks forward to, but Aneliese made the whole experience much easier than I expected.
I would happily recommend Dignity Funeral Plans to anyone considering planning ahead. Thank you for your kindness, professionalism, and reassurance.
My personal funeral plan ladies in the office had excellent…
The ladies in the office had excellent knowledge and were very helpful to my wishes.
Christine at Coynes in Formby was very…
Christine at Coynes in Formby was very helpful and understood our wishes
Ross was extremely helpful and…
Ross was extremely helpful and explained everything clearly. We are happy with our decisions and funeral plans but would have preferred the Brecon coffin. It is a pity that this is now an extra. We have previously ordered the Brecon for our parents and were really pleased with the quality and colour. 27 June 2026
Change of Policy
I rang Dignity and spoke to Georgina as I wanted to change my policy, she was very helpful and kind as I took on a new policy .
Always dealt with Hurtons so knew we…
Always dealt with Hurtons so knew we were in good hands. Thank you.
Emma was very helpful and very…
Emma was very helpful and very professional , she made the booking easy. Emma is a credit to ayling.
They totally understand what I wany
It wasn't hardly any pressure or even…
It wasn't hardly any pressure or even deadlines that I couldn't handle and they were very compassionate in regards to my first time of planning and in the end everything went as planned thank you!
Family
I helped my grandparents set up their funeral plans and it was such a good experinece for me as a relative at a difficult that i would recommend it to anyone thinking about how they want leave this life for the members left behind.
I couldn't have expected a better service the staff were extremely helpful and guided through te questions and with ease to amend at a later stage. More importantly you are not left to decide and question whether it is right thing or not as you are able to decide for yourself. It was a relief to not have to make decsions at such a stressful time.
My aunts and uncles have now down done the same to spare their families from having to make difficult decisions in such circumstances.
Sarah was Kind caring and compassionate…
Sarah was Kind caring and compassionate Nothing was too much trouble while discussing a funeral plan . I feel that my family member will be in safe hands when the time comes .
Kim
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