Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Professional caring staff. Full support all the way through the process of adopting our new companion. Arrangements made to help with our 7 hour round trip to meet our potential companion so we di... See more
Company replied
Terrific experience with adopting our puppy from the Dogs Trust. We visited a couple of times and no suitable match. Also applied to adopt online. Finally a phone call came from the lovely Lindsey at... See more
Company replied
Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George... See more
Company replied
Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I felt so supported and listened to…
I felt so supported and listened to when it came to being matched up with a dog partner. The staff were friendly, helpful and welcoming too.
6 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Greg,
Thank you for your kind review.
Our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
Thank you for giving a Dogs Trust dog a wonderful furever home and please don't hesitate to get in touch should you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Lovely staff, wonderful organisation
All of our contact with the lovely people from Dogs Trust has been extremely positive. It did seem strange at first, letting someone else choose a dog for us, and the girl they found might not have been our first pick. However, after bringing her home a few days ago, I have no doubt that she will be the perfect addition to our family. Dogs Trust is a wonderful organisation, will knowledgeable staff who care deeply for each and every dog in their care. I would definitely recommend adopting from Dogs Trust.
5 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Joanne,
Thank you so much for your review. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Sadie a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
Staff were really helpful and…
Staff were really helpful and knowledgeable. I trusted them to match us with the right dog for both our and the dog's wellbeing. Very proactive with their support and following up with you too.
5 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Gabriel,
Thank you for your lovely review!
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this stood out for you.
We hope you and Cirrus are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Brilliant staff
The staff are brilliant and put us at our ease . They are very knowledgeable and nothing is too much for them. They are approachable if you have any questions . Thankyou all of you from Skye ♥️
5 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Dawn,
Thank you for your pawsome review! It's wonderful to hear that your experience with our Darlington rehoming team was so pawsitive.
Skye is so lucky to have a dedicated adopter like you. We hope you are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
A lovely experience
We had a lovely experience rehoming our new puppy. The team were very kind and friendly. Very helpful and informative. Made the whole experience very easy and enjoyable.
5 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Jack,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving a Dogs Trust puppy a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
Help for dogs
They were so helfull they new what I needed as soon as explained.
7 March 2026
Unprompted review
Reply from Dogs Trust
Good morning Clive,
Thank you for your kind review.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this was reflected in your experience when adopting.
We're always here to lend a helping paw if you need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Welcoming and supportive
Really friendly, welcoming and understanding staff and service. Informative all the way through the process and offer advice and support making it an all round great experience
5 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Andy,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and found our Evesham team to be friendly and understanding.
We're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Adoption
Great staff and lovely atmosphere at the Dogs Trust. Made us feel appreciated.
4 July 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you for your pawsome review! It's wonderful to hear that your experience was so pawsitive.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Great guidance to ensure great matches
From beginning to end, the experience was smooth, informative and genuinely centred around Mops’ needs.
I worked with Louise to arrange Mops’ adoption and she was absolutely brilliant — responsive, helpful and reassuring throughout the whole process. The behavioural therapist on site also gave us some really useful advice and practical options to help keep Mops focused and supported as he settles in.
Overall, we felt completely set up for success, and our beautiful boy is already settling in so well. We’re so grateful for the care, guidance and support we received.
3 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Mrs o'Brien,
Thank you for your pawsome review! It's wonderful to hear that your experience with our Salisbury rehoming team was so pawsitive.
Mops is so lucky to have a dedicated adopter like you and it's great to hear how well you've settled in together. We hope you are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Really positive experience
The adoption/rehoming experience was very positive. I see/feel Dogs Trust really want to make sure the dogs go a really good home and also making sure our experience is assured and looked after throughout.
4 July 2026
Unprompted review
Reply from Dogs Trust
Good morning Jason,
Thank you for your pawsome review!
It's wonderful to hear that your experience with our Snetterton rehoming team was so pawsitive.
Harry and Marv are so lucky - we hope you are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Such good back up
6 July 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Susan,
Thank you for your pawsome review! It’s great to hear that you enjoyed your adoption experience with our Harefield rehoming centre.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this was reflected in your experience when adopting.
We're always here to lend a helping paw if you or Delilah need any further support!
Best wishes
Harley
Dogs Trust 🐾
Billy thinks the Dogs Trust have been exceptional
Dogs Trust have been exceptional; the staff listened with sympathy & care when I visited after loosing my buddy Frankie, a rescue Bullmastiff who had been my companion for 5 years. They were happy to accept his unused dog food & were supportive when I discussed rehoming another dog, no pressure to rush things & to do so when I was ready…. Then I saw Billy, the 9 year old bulldog in the viewing kennels & he plucked my heartstrings. No dog should be in kennels but one this age needed a new home & I considered fostering…. Yeah, right! People who know me know I wouldn’t give up on him & I will spoil the little so & so for the rest of his days. I know this breeds life span & know as much of his medical history as is possible with a rescue & none of it changed my mind. Staff have been great & have supported this adoption from day one and I feel they continue to do so for many months to come. Follow up calls from the adoption & behavioural team have been very good but then again, there’s no concerns as Billy’s so laid back.
Would have no concerns to adopt another dog from the Dogs Trust Shrewsbury or any of their other establishments; they truly care about the dogs & matching the dog and new owner is exceptional. Have no criticism what so ever!
3 July 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Tony,
Thank you for your pawsome review!
We're sorry to hear of Frankie's recent passing. It's wonderful to hear that your experience with our Shrewsbury rehoming team was so pawsitive.
How lucky Billy is - we hope you are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Glasgows dog trust is outstanding
On arrival at Glasgows dog trust i was made welcome the staff are very friendly and informative and helpful with any questions i had I also found Glasgow dog trust complex very clean and tidy
2 July 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Nigel,
Thank you for your pawsome review! It’s great to hear that you enjoyed your adoption experience and felt supported by our Glasgow rehoming team throughout the process of adopting Tikka.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this was reflected in your experience when adopting.
We're always here to lend a helping paw if you need any further support!
Best wishes
Harley
Dogs Trust 🐾
Professional caring staff
Professional caring staff. Full support all the way through the process of adopting our new companion.
Arrangements made to help with our 7 hour round trip to meet our potential companion so we didn't need to worry about details.
Everything was given up front, full vets reports of all treatments and time frames. Arrangements were made in advance so we could also meet on same trip with a dog behaviourist.
We adopted our boy and he's settled in beautifully and become very attached, zero regrets and full credit to Dogs Trust staff at Shropshire and shout out to Sophie.
1 March 2026
Unprompted review
Reply from Dogs Trust
Good morning Terry,
Thank you for your pawsome review! It's wonderful to hear that your experience with our Shrewsbury rehoming team was so pawsitive.
Prichard is so lucky to have a dedicated adopter like you and it's great to hear how well you've settled in together. We hope you are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Great support throughout!
Throughout the adoption process, we were very well supported by all staff, they had the interests of our dog first at all times. I can’t praise the staff at Snetterton Dogs Trust enough! After we officially adopted, we knew there was additional support should we have needed it and appreciated the follow up calls to check in.
1 July 2026
Unprompted review
Reply from Dogs Trust
Good afternoon,
Thank you so much for your review. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving a Dogs Trust dog a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Harley
Dogs Trust 🐾
A very professional friendly team.
4 March 2026
Unprompted review
Reply from Dogs Trust
Good afternoon,
Thank you so much for your pawsome review!
Best wishes
Harley
Dogs Trust 🐾
We have a puppy
Amazing experience from just looking to finding us a puppy so helpful. Special mention to Meg and Rachel and the other lady on Sunday
30 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Natasha,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Freyja a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Harley
Dogs Trust 🐾
Very good at communicating
Very good at communicating, helped us with every question we had. Made sure our adoption process went smoothly and swiftly. Can’t fault them at all 👍🏻
30 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving a Dogs Trust dog a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Harley
Dogs Trust 🐾
Helpful staff ,all the help needed,and…
Helpful staff ,all the help needed,and follow up to make sure all is ok,and a great dog to boot
30 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Tina,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Toasty a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Harley
Dogs Trust 🐾
You can definitely trust Dog’s Trust
From the initial enquiry to the adoption and follow up checks The Dog’s Trust has been fantastic. They are professional and caring and I can’t recommend them highly enough.
1 July 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving a Dogs Trust dog a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.