Great experience, super fast delivery, excellent communication. I ordered shoes for my son who is living in London. I live in New Zealand and I couldn't fault anything, except one small suggestion, ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always exactly as within the time stated, a very smiley happy lady delivered my item again today. Always good to see someone so cheerful, it means a lot knowing some people only speak to delivery driv... See more
Superb service, the parcel was delayed by the sender,but DPD delivered it within 24 hours when the product was available. Friendly driver who asked where I wanted it put. Overall with an excellent tim... See more
Yes, I use DPD regularly, and I have never had any issues. My deliveries are very important to me, they’re always on time, and I can definitely put my trust in this service. My delivery guys are alway... See more
Company details
- #17 of 34 best companies in Courier service
- #22 of 34 best companies in Logistics service
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
Written by the company
Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
4.4
Excellent
3m reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well Done DPD
Arrived exactly when they said it would. So thankful that the driver carried the heavy box for us as we are elderly disabled. All arrived in good condition too. Well done DPD
24 July 2026
Very polite and helped bring the box in
24 July 2026
This is the second time I have had a…
This is the second time I have had a delivery from DPD, and this is the first time delivery to the correct address so well done,and my delivery was early as well
Good service
24 July 2026
Our delivery driver who we have had for…
Our delivery driver who we have had for a few years now is without doubt the best and happiest driver I have ever met, a true credit to your company. The driver definitely gets 10/10 every time, I just wish more people sent me stuff via DPD.
24 July 2026
Absolutely bad service ment to be next…
Absolutely bad service ment to be next day delivery order on Wednesday afternoon and was informed it had been down graded because of operation issues 🤔 not very professional service and would get my parcel 6 days after it was ordered but ment to be next day hahahaha joke service
24 July 2026
Unprompted review
On time
On time, pleasant driver, quick and efficient service. Kept informed at all times.
24 July 2026
The parcels were left outside another…
The parcels were left outside another company and I wasn’t notified of their arrival. Lazy and incompetent. My early morning driver is superb so I’m not judging every driver
24 July 2026
Great delivered on time thankyou
24 July 2026
Perfect delivery.
24 July 2026
Regular delivery driver
Patient. Polite and efficient. Regular delivery guy and always helpful
24 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.