Great experience, super fast delivery, excellent communication. I ordered shoes for my son who is living in London. I live in New Zealand and I couldn't fault anything, except one small suggestion, ma... See more
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Company details
- #17 of 34 best companies in Courier service
- #22 of 34 best companies in Logistics service
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
Written by the company

Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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Very good and on time to deliver
Very quick nice delivery driver polite…
Very quick nice delivery driver polite offered to help bring parcel in as was heavy
Was delivered on time
Was delivered on time. But I made a joke as it was a lawnmower I said oh are you going to do my lawn he just looked blank
The delivery was on time
The delivery was on time, the driver was polite had parked safely made sure he registered the package.
Excellent delivery
Excellent delivery, everything intact and arrived earlier than expected.
Fantastic delivery!
Fantastic delivery!
The Driver Shaun was nothing short of amazing! Greeted me with a smile at my door such a nice happy patient guy ☺️
The norm I'm afraid with carrier companies is usually the exact opposite parcel gets shoved at you & they don't even look up
Superb customer care
Thanks Shaun you deserve a pay rise 😉
This driver is giving your company a fantastic reputation
Excellent - above all expectations
Jameel was really respectful, and he even very kindly offered to carry my microwave up the internal stairs of my 1st floor flat - I’d have really struggled with the weight. Thank you so much for going above and beyond expectations. I hope DPD are proud of you.
Delivered I got it
On time and to correct place
Perfection great service with a smile…
Perfection great service with a smile updates during the process till delivery
always good
delivery is always delivered within the times set, the delivery guys know the area and are very polite and friendly
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