Dreams - Dundee Reviews 

I saved up money to get an amazing mattress to help with my bad back and sleep instead of buying cheap. I bought a Harrison Spinks mattress for £1199 that made me really hot in bed and I was waking up throughout the night, ultimately was knackered in the morning.
I was able to get an early exchange so went for the Therapur Actigel Glacier 3800. This mattress is designed for hot sleepers. I paid an extra £200 for the mattress and £95 for the exchange. I have tried to make this mattress work but again I am building up heat underneath me and can't get a decent night's sleep.

My observation is for hot sleepers these beds are designed for supporting your body but are not breathable. In total I have paid out over £1700 to Dreams. I just wish I had kept my old mattress, I can only Dream.

In store I was approached by a sales person quickly who was polite and helpful. Once the mattress was chosen the paperwork was quick and straight forward. I did have to wait a week before the mattress was delivered. Living on my and being 74 it was a little tricky getting the mattress of the bed and into the large green bag supplied for this purpose. Not sure how less able people would cope. Men who brought the mattress were quick, helpful and friendly and thanked me for getting the old mattress outside.

Great service from start to finish

No problems or hitches

👍👍👍👍👍👍👍👍👍👍

From start to finish we were impressed with knowledge of the store assistant who helped with our decisions. From order to delivery was spot on, straight forward. Helpful delivery gents who explained what was needed so we built it up correctly. The bed is ideal as the room is not that big, hence the order of a single bed with under bed. Quality is very good, as is the mattress. A great experience. Thank you.

A daunting challenge choosing from all different types of beds, made easy by Dean with his confident helpful advice made our experience at Dreams Dundee a pleasure not a chore.

Salesman was very knowledgeable and helpful and very patient with my elderly father . Delivery was prompt and kept informed re delivery time etc . Delivery was swift and efficient and bed workings explained in detail once built up . Great service throughout

Great staff, great mattress at Dundee. Always ask for additional discounts we got the offer of £10 off, always something. but we got a better discount from our university discount offer at store at £50

Lots to choose from and excellent customer service. Salesman was polite knowledgeable and patient.

Excellent service from entering the store to having my goods delivered.

Delivery on time, delivered as promised by two respectful workers. Help in the shop itself was excellent.

Russell and Nick in Dundee are exceptional and genuine in their customer service. Welcome us into the store like friends and didn't leave us twiddling our thumbs but didn't crowd us like some places do to get a sale. They cared about our needs and not just our purses. Knowledgeable, attentive, friendly.

Well looked after in store to delivery and fitting into the bedroom Polite and reliable.

Picked a mattress more expensive than planned due to the mattress matching service however delighted with the result and enjoying my new bed. Pleasant and friendly support when purchasing bed.

The sales staff make picking your ideal bed frame and mattress so easy. They have so much knowledge, information and suggestions it definitely takes the pressure off buying your perfect new bed.

The sales team were very helpful and polite

After opening the package back of head board it was tear I was really disappointed about this actually I have to email u before but I was busy to email you regarding this.

The bed assembly guys were great .
Efficient and very tidy