Fantastic deal, so happy with bed and mattress it's exactly what I wanted, Matty and other staff so helpful
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Russell and Nick in Dundee are exceptional and genuine in their customer service. Welcome us into the store like friends and didn't leave us twiddling our thumbs but didn't crowd us like some places d... See more
Shop...informative, encouraged to "try before you buy" "not pushy" given time, explained the sale clearly Delivery... "as says on the tin" kept in touch at least twice (we are difficult t... See more
A very pleasant place to shop. Staff were brilliant, they really knew their stuff and were able to answer my questions knowledgeably. There was a nice relaxed atmosphere and an impressive array of s... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 9 Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
- 01382 816203
4.8
Excellent
395 reviews
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Best bed we have ever had
Best bed we have ever had, super king size A1,Sean& Karen,Gail & Jill.🤪
14 June 2025
Great shopping experience
the online experience was great, and ordering the mattress was simple. Delivery was efficient and everyone was helpful and polite.
Did have one minor hiccup trying to pay the balance of the order online when the website crashed, but Dreams staff were all helpful.
The mattress is perfect too!
20 April 2025
A new base verycomfy
24 May 2025
Good experience
Delivered as expected, team were great did the job very polite & professional throughout very happy with purchase 😊
18 May 2025
Smooth Delivery
The bed was delivered and assembled on time and quickly, exactly as described .
The old bed was also removed .
The two delivery men were courteous and careful.
17 May 2025
Great Service
We recently purchased a bed and mattress from the Dundee store, Dean was amazing, he helped us choose which mattress was best for us, he was friendly and very helpful. We were very happy with our purchases and the help we had from Dean
8 May 2025
Unprompted review
Great service from all staff
Not sure if you made my dreams come true, but was pleased with service in store and with delivery to home
10 May 2025
I am really sleeping like a log in my…
I am really sleeping like a log in my new bed no regrets in buying my bed from dreams.
3 May 2025
Excellent service
Excellent service, used the bed that matches your body to the perfect mattress! Staff were very friendly and knowledgeable!
2 May 2025
I bought 2 small double beds....speaks for itself.
I bought 2 small double beds. 0ne on 13th March and then this one in April.....speaks for itself. Your greatest asset is your staff at the Dundee shop. Matty helped with the first purchase and Stewart spent the time to give me sensible advice on choosing the second bed
19 April 2025
Well served by staff
Well served by staff. Found what I needed easily and had an easy purchase experience.
21 April 2025
Unprompted review
Good mattress and bed frame
Friendly and informative staff. Easy viewing and purchasing experience. Delivered promptly and on the agreed time. Assembly by delivery guys was fast and efficient. Comfortable mattress and spiffy looking bed frame. Overall great experience.
21 April 2025
Buying and receiving our bed
When we went to buy the bed, the salesperson was very helpful to guide us to meet our needs.
The person who came to put the bed up on 11th April 2025 was extremely helpful and gave us useful information.
20 April 2025
very good advice in the shop (Dundee)…
very good advice in the shop (Dundee) prompt delivery with good advance texting when delivery is due. Very comfy beds, easy assembly. 5xstars
19 April 2025
Great service from salesman to delivery…
Great service from salesman to delivery driver. Good quality bed and mattress.
The only problem we have now is getting my son out his bed because he is too comfortable
19 April 2025
Tommy the sales person was brilliant…
Tommy the sales person was brilliant and helped me het everything i was looking for.
12 April 2025
Unprompted review
Really comfortable mattress the sales…
Really comfortable mattress the sales person was really helpful and friendly. The delivery men were also very friendly and helpful and it was delivered on time couldn't fault anything
12 April 2025
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