Good choice of products, with the opportunity to actually test what you're buying, Staff was very friendly and delivered great service, the lady (Claire) knew what she was talking about🌟🌟🌟🌟🌟. Un... See more
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The sales person was very friendly and helpful without being overbearing. We were shown mattresses (and tried them out) that were suitable for the way we slept, (we were tested for this in the shop).... See more
Bought for an elderly relative who has since said the bed is very comfy.Looked online before going in to store and when I went instore there was an extra £100 off due to a Black Friday promotion.I was... See more
Whilst the delivery of our goods was faultless the comfort factor of the Matress has let us down. When we tried out various mattresses in store to get one which felt right, we thought we had. Howeve... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8a Fife Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
- 01592348438
4.9
Excellent
221 reviews
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My new bed is perfect for my room and…
My new bed is perfect for my room and also didn’t take too long to build
24 October 2025
New Divan base Dreams
Just bought my divan base from dreams was delivered promptly paid for driver to assemble and remove packaging which they did also place my mattress on top for me very polite courteous and professional would definitely recommend dreams kirkcaldy
19 October 2025
Every member of staff (from Aaron in…
Every member of staff (from Aaron in the Kirkcaldy showroom to Scott & Joe delivery team) were excellent. We were very impressed from start to finish.
17 October 2025
Good experience in the store
Good experience in the store.
Staff appeared knowledgeable, were friendly and listened to our needs.
17 October 2025
Excellent service from start to finish
Excellent service from start to finish. The salesman was knowledgeable and helpful.
The delivery team communicated well on an expected delivery time.
The delivery men were courteous, very polite and helpful .
28 September 2025
Extremely friendly and non pushy staff…
Extremely friendly and non pushy staff who are very helpful and knowledgeable about the products they sell
26 September 2025
In DREAM LAND
Time to find our different needs and importantly no pressure,good knowledge and clear information
1 September 2025
Unprompted review
Wonderful Experience
Went to Dreams in Kirkcaldy Retail Park and was served by a lovely lady named Clare. She explained everything really well and talked us through everything that we had our eye on or any questions that we had. Very welcoming and hospitable for offering us some nice cold water on a hot day. Lovely experience, can't wait for the new bed :)
16 August 2025
Unprompted review
Great experience
I went into Dream Kirkcaldy. The team were brilliant and knowledgeable.
I found the right bed and most importantly the right mattress. I have slept so well since my bed arrived!
13 August 2025
The headboard and base was at a reduced…
The headboard and base was at a reduced price as an end of line stock sale. Unfortunately when delivered I noticed small noticeable damage on the headboard which I was able to repair and disguise.The delivery and assembly team were on time and professionally assembled the complicated mechanism.
14 August 2025
Dream away
Walk through the door
A friendly greeting
You lie on a bed
To find a reading
With a quick diagnosis
You test the outcomes
A quick prognosis
To help your osteoporosis
13 August 2025
Highly recommend this British company.
The company kept me fully informed from beginning to end of the buying and delivery process. Delivery team were excellent - professional friendly and efficient - and arrived within the allotted time slot.
The beds are well made and very comfortable, the mattresses are thick and heavy. They are for the guest room and they have all found them very comfortable.
Beds were made in the local factory and I am delighted with this business which supports out economy. Well done to everyone at Dreams.
25 July 2025
Friendly
Friendly, Professional staff, good choice of products and it was delivered on time. I am extremely pleased with my new bed and mattress and now enjoy very comfortable nights.
19 July 2025
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff guided me to the mattress I needed without pressuring or rushing me.
9 June 2025
The staff inside and the delivery guys…
The staff inside and the delivery guys were extremely helpful and pleasant
21 June 2025
Friendly helpful staff
7 June 2025
Great Experience at Dreams
Clare at Dreams Kirkcaldy was very knowledgeable and helpful during our visit. She was not salesy or pushy in anyway but gave all the information we needed to make the right choice of bed and mattress. We cannot wait for it to arrive. Thanks Clare
25 May 2025
Unprompted review
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