Everyone there was very kind. Liam took his time to me understand everything when I didnt understand. People there was layed back and not pushy. Liam, was so sweet, and was funny and professional at t... See more
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LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.
Great experience, here the people are amazing! They dont act like the dealership folks, they treat you like family and work with you. I worked with Liam and he got me into a great car. I'm definitely... See more
Liam did a fantastic job explaining all of the options and it was a painless no pressure sales process. Would come back and purchase vehicles from him in the future.
Company details
About DriveTime Car Sales - Grand Rapids
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1170 28Th St Se, 49508, Grand Rapids, MI, United States
- 16167526010
Discover DriveTime
4.7
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Experienced
Everyone there was very kind. Liam took his time to me understand everything when I didnt understand. People there was layed back and not pushy. Liam, was so sweet, and was funny and professional at the same time. He did an awesome job! Would recommend drive to anyone! Way to go drive time!
24 May 2026
Wonderful to work with!
LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.
4 May 2026
Unprompted review
fantastic service
LeAira and Dennis were fantastic! Fun, friendly, efficient. Explained everything. Fast service. Would recommend!
27 April 2026
Unprompted review
Reply from DriveTime Car Sales - Grand Rapids
Thank you so much for your kind words, Tari. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Liam is great!
the service was quick, Liam helped me and my mom out as we were looking for a second car. he is a very respectful young man. welcoming and didn't rush through the process.
21 April 2026
Unprompted review
Very professional and kind
Very professional and kind. Made that I was happy with my car selection and explained everything that was being done.
I AM SO HAPPY WITH THE VEHICLE THAT I RECEIVED.
I WILL BE TELLING EVERYONE ABOUT DRIVE TIME.
THANK YOU AGAIN DRIVE TIME! ❤️
15 April 2026
Reply from DriveTime Car Sales - Grand Rapids
Thank you for leaving your review, Judy Preston. We love hearing that you were pleased with your experience at Grand Rapids DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Liam was wonderful
Liam was wonderful! Super nice and made us laugh. Will definitely be back in the future!
27 March 2026
Unprompted review
Liam rocks
Liam did a fantastic job explaining all of the options and it was a painless no pressure sales process. Would come back and purchase vehicles from him in the future.
26 March 2026
Unprompted review
Emma was great in helping us get our…
Emma was great in helping us get our 2017 Kia Forte.
24 March 2026
LeAira was phenomenal to work with
LeAira was phenomenal to work with! Made the process of buying a new car so easy
21 March 2026
Unprompted review
Reply from DriveTime Car Sales - Grand Rapids
Hello Jacoba Johnson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great experience
Great experience, here the people are amazing! They dont act like the dealership folks, they treat you like family and work with you. I worked with Liam and he got me into a great car. I'm definitely planning on coming back here again.
20 March 2026
Unprompted review
Reply from DriveTime Car Sales - Grand Rapids
Hello Canadia Thompson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great experience
Liam was great! He helped make the purchase of my vehicle super simple and was easy to talk to.
It’s a longer process, but well worth it.
3 March 2026
Liam was really helpful ,friendly
Liam was really helpful ,friendly, patient
24 January 2026
Unprompted review
Monique was amazing!!
Monique was amazing!!! This was my first time buying a car and she made the process easy
2 January 2026
Unprompted review
Monique she went way out her way to…
Monique she went way out her way to help me out. She very professional and easy to work with and I thank her.
30 December 2025
Unprompted review
Reply from DriveTime Car Sales - Grand Rapids
We are grateful to have you as a valued DriveTime customer Don. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
My salesperson was very helpful and…
My salesperson was very helpful and very knowledgeable about the vehicles and she listened to what I wanted but didn’t have what I was looking for so she got me in the next best truck and I’m very happy with it so far
20 December 2025
Monique did a very good job on helping…
Monique did a very good job on helping me find a car she have the best energy and caring I highly recommend her directly.
20 December 2025
Unprompted review
Reply from DriveTime Car Sales - Grand Rapids
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Monique Great experience went out of…
Monique Great experience went out of her way to make my experience great
6 December 2025
Unprompted review
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