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DriveTime Car Sales - Grand Rapids Reviews 

67
TrustScore 4.5 out of 5

4.7

1170 28Th St Se, 49508 Grand Rapids, MI, US


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Rated 5 out of 5 stars

LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.

Rated 5 out of 5 stars

Everyone there was very kind. Liam took his time to me understand everything when I didnt understand. People there was layed back and not pushy. Liam, was so sweet, and was funny and professional at t... See more

Rated 5 out of 5 stars

They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... See more

Company replied

Rated 5 out of 5 stars

Great experience, here the people are amazing! They dont act like the dealership folks, they treat you like family and work with you. I worked with Liam and he got me into a great car. I'm definitely... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Grand Rapids

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1170 28Th St Se, 49508, Grand Rapids, MI, United States

  • 16167526010
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4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(67)

3,497 reviews in the last 12 months

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Rated 5 out of 5 stars

The people at drive time where very…

The people at drive time where very helpful and courteous Tomas helped me find the right vehicle for me and my family we ran into a few issues and he was more then helpful I can’t thank him enough I would recommend DriveTime to my friends and family

14 April 2023
Rated 5 out of 5 stars

Tomas+Drivetime= Perfection.

Tomas was perfect from the moment I walked in, to the moment I drove away in my new car. I hate used car dealerships. Most of them are pushy and fake nice. Tomas not neither. The process was easy. A little long but I understand why it has to be. The more the customer can do online the better. He answered all my questions and made me feel like I was a person and not a number. Whatever drivetime is paying him is not enough. He's a single dad trying to raise his little boy Angel. That's not easy and not cheap. Tomas was the ONLY reason I bought a car from drivetime. I am very impressed with how different drivetime is compared to all other dealerships. Taxes and plates being included with the down payment was great. The warranty on my car is amazing. You kust dont see that kind of warranty anywhere else. I recently injured my knee and had to change careers, and I'm not making close to the money I was used to. All other dealerships wanted 1000-2000 down. But divetime wanted 300 down for a very nice AWD SUV. I sure hope you give Tomas a big bonus because he nit only needs it he deserves it.

5 November 2022
Rated 5 out of 5 stars

I was skeptical at first and didn't…

I was skeptical at first and didn't know what shape the cars would be in but surprisingly I found an amazing car with everything I wanted. The buying process was quick and easy. I would definitely recommend anyone to go and check it out!

12 July 2022

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