LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.

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Everyone there was very kind. Liam took his time to me understand everything when I didnt understand. People there was layed back and not pushy. Liam, was so sweet, and was funny and professional at t... See more
They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... See more
Company replied
Great experience, here the people are amazing! They dont act like the dealership folks, they treat you like family and work with you. I worked with Liam and he got me into a great car. I'm definitely... See more
Company details
About DriveTime Car Sales - Grand Rapids
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1170 28Th St Se, 49508, Grand Rapids, MI, United States
- 16167526010

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The people at drive time where very…
The people at drive time where very helpful and courteous Tomas helped me find the right vehicle for me and my family we ran into a few issues and he was more then helpful I can’t thank him enough I would recommend DriveTime to my friends and family
Tomas+Drivetime= Perfection.
Tomas was perfect from the moment I walked in, to the moment I drove away in my new car. I hate used car dealerships. Most of them are pushy and fake nice. Tomas not neither. The process was easy. A little long but I understand why it has to be. The more the customer can do online the better. He answered all my questions and made me feel like I was a person and not a number. Whatever drivetime is paying him is not enough. He's a single dad trying to raise his little boy Angel. That's not easy and not cheap. Tomas was the ONLY reason I bought a car from drivetime. I am very impressed with how different drivetime is compared to all other dealerships. Taxes and plates being included with the down payment was great. The warranty on my car is amazing. You kust dont see that kind of warranty anywhere else. I recently injured my knee and had to change careers, and I'm not making close to the money I was used to. All other dealerships wanted 1000-2000 down. But divetime wanted 300 down for a very nice AWD SUV. I sure hope you give Tomas a big bonus because he nit only needs it he deserves it.
They sales woman Emma and her boss…
They sales woman Emma and her boss Brian (I believe it was) were amazing they were attentive patient and understanding and got me in my new car in a timely fashion!
I was skeptical at first and didn't…
I was skeptical at first and didn't know what shape the cars would be in but surprisingly I found an amazing car with everything I wanted. The buying process was quick and easy. I would definitely recommend anyone to go and check it out!
Greatest staff that was able to help me…
Greatest staff that was able to help me find a car would always recommend this place if anyone is looking for a car.
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