The team were exceptional by providing me with brilliant advice on the correct drum kit for my son and highly recommending multiple options for me from new to second hand. they discussed his musical p... See more
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Company details
- #30 of 61 best companies in Music shop
Contact info
58 Lavender Hill, SW11 5RQ, London, United States
- 0208 228 1000
- sales@drumshack.co.uk
- www.drumshack.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 48 hours
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Great cymbal
Great cymbal - the result of careful discussion over the phone followed by emailing videos so I could make a decision. Brilliant service and the best place to buy Bosphorus
Drumshack were very helpful
Drumshack were very helpful from start to finish with getting a drum kit for my son. He wanted a specific kit which wasn't in stock and they were great at chasing the supplier and keeping me updated with expected delivery. Very kind and helpful thanks
Service was great
Service was great, placed my order, but unfortunately the cymbals were out of stock, but drumshack were in contact quickly to let me know, and gave me an estimated time for the supplier to have them again and kept me informed. cymbals arrived perfect, well packaged. 100%will use again
Item not in stock..again!
Placed an order over the weekend and got the confirmation.
No despatch notification on Monday so got in contact earlier today.
The item I ordered was not in stock. No indication of this online and no communication that this was the case.
I've had to cancel my order and shop with a competitor.
This is the 2nd order I've placed that that the item hasn't been in stock.
I've seen other reviews that with online stock this seems to be a reoccurring thing.
Might be a good idea for Drumshack to look into this issue and get accurate stock levels for their online store. Preventing unhappy customers and bad reviews...
Disappointing.
Awesome service as always
Excellent service
There was a problem with a distributor, but the guys at Drumshack got it sorted quickly. Excellent service.
Gibraltar 9608E Seat
Great item, Great Price and Superfast Delivery with no drama. Excellent Shop
It's tough to find music shops that can…
It's tough to find music shops that can offer great service and products. I have bought twice from drum shack and both times the items were well priced, actually in stock rather than apparently in stock but actually shipped from the wholesaler and arrived in perfect condition.
Drum Shack; Simply the Best!
Drum Shack in Battersea is often described and quite rightly so, as an Aladdin's Cave for drummers. If they haven't got it, they can get it but wow! they do have a lot of everything. From vintage kits through to new ones, cymbals to suit every player and budget and more accessories than a drummer can shake a stick at! The service they provide in store is exceptional, a shop run by drummers for drummers. Their mail order service is second to none. Something that I alway say about any business is that their greatest asset is their staff, and the staff here are helpful and have a wealth of knowledge and understand your needs as a customer and drummer. If you are a day one beginner or a seasoned pro, Drum Shack is the place to go for all your drumming needs!! Brian B
Helpful bunch
Helpful bunch. Delay in shipping but informed throughout what was happening. Cheers.
Support your UK drum shop!
The product was not immediately stock and this is not always apparent when ordering. That said, they were in direct contact following the order and it did come fairly promptly (in about a week). Can't go wrong with Tama and I like to support UK shops like Drumshack who make the world a better place for us drummers!
ASAP delivery of specialist products
Needed a Tune Bot Studio asap Drumshack wss the only place offering next day delivery (Quicker than Amazon) saved my set at the live album recording! 10/10 reccomend
Easy to navigate website and ordering
Easy to navigate website and ordering. Thorough tracking. Excellent quality drum pad. Will definitely use this company for other drums. Thank you
Number one place for drummers
Number one place for drummers, can't recommend highly enough
out of stock but good service
item turned out to be out of stock, which wasn’t noted on the website when ordering, but i was contacted and the products received timely after that so all good
Easy
Great website, well laid out and plenty of selection. Picked up a tuner bot on there sale which was at a reasonable price and got delivered in not time at all.
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