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Dyno-Rod Reviews 47,058

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting their polite and respectful demeanor. The service provided is frequently described as excellent, with many people appreciating the efficiency and effectiveness of the work. Reviewers also commend the quick response times and the clear explanations provided by the engineers. However, some customers were dissatisfied with the communication from the company, citing issues with inefficient communication and difficulties in arranging follow-up work. A few other people also felt that the initial diagnosis of their problems was poor, leading to unnecessary delays or incorrect solutions.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers praise the helpfulness... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers found it very easy and simple to contact... See more

Response time

People report positive experiences with response times. Many customers praise the fast action, quick... See more

Based on these reviews

Rated 5 out of 5 stars

The fall pipes running from the en suite & family bathroom came away from the side of the house during the night, leaving some waste from the bathroom and toilet on the driveway. Keiran arrived aro... See more

Company replied

Rated 5 out of 5 stars

Had a leak from the water tank in the loft. Nick Bowen came out the same calling us 45 mins before he arrived. He quickly located the problem and made sure was safe including the electrics. He even ga... See more

Company replied

Rated 5 out of 5 stars

Ben P (22E) was exceptional when fixing and replacing our water tank after a leak. Friendly, respectful, on time, tidy, explained everything to us and seemed very knowledgeable. Ultimately did a great... See more

Company replied

Rated 5 out of 5 stars

Very easy and simple to contact and arrange a call out. The engineer phoned to say he was on his way and arrived within 30 minutes. The engineer quickly identified the source of the problem and act... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info


4.8

Excellent

TrustScore 5 out of 5

47K reviews

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Rated 5 out of 5 stars

I don’t normally leave reviews but Ross…

I don’t normally leave reviews but Ross T was such a great plumber, I would recommend him to everyone I could. He explained everything clearly for me and my partner and then went right to work to fix the problem, putting our minds at ease immediately. He was thorough in his explanation and work and was a genuine, polite, respectful man. I hope if we need any work done in future, Ross himself would be available to help us. Thanks again!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

1st class resolution Joe Parker

Joe Parker arrived on time and was very professional Got to grips with the problem and fixed it with a good solution. Can’t speak highly enough about his work. Many thanks

22 April 2026
Unprompted review
Dyno-Rod logo

Reply from Dyno-Rod

Hello Grigor, we appreciate you sharing your feedback. We're happy to hear that Joe arrived promptly, addressed the problem effectively, and provided a good solution. Thanks for acknowledging their work!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Repair done by Jordan

Just had a repair done by Jordan a lovely young man. He phoned to say he was on his way and was able to identify the work required very quickly. He needed access to our tanks and wasn't put off by the difficulties due to our somewhat inaccessible loft. Happy with the result.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Blockage Cleared!

Aaron was my engineer, he was very knowledgeable and explained everything clearly from start to finish. Blockage located and cleared!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient office staff

Very efficient office staff, the job from quote to booking was three day, they kept me informed of everything. The plumber was very friendly and pleasant. Very respectful of our property and completely cleaned up any mess he made. Very impressed with the service we got.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Our man in shining armor has just left

Our man in shining armor has just left.
We have a clear drain, he was great, it’s a mucky job to say the least and worth every penny to have our drains running clear again.
The service was fast, great communication from both the engineer and the office.
We would recommend DynoRod 👏👏👏

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Problem with drains solved…

It was easy to arrange a visit for the previously identified problem with the drains. The engineers were prompt, friendly and were happy to explain the proceedure to solve the problem and answer any questions we had.
They were very efficient and the job was completed without any problems.
We would be happy to use Dynod again.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Leaky valve fixed no issue

Leaky valve fixed no issue . . Engineer Kevin F personable and explained what he needed to do and did.

22 April 2026
Unprompted review
Dyno-Rod logo

Reply from Dyno-Rod

Hi Noel, we're happy to hear that the leaky radiator valve in your Purley home was fixed without any problems. We appreciate your positive feedback regarding the work and explanations provided.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Excellent service from Scott

Excellent service from Scott. Very professional and polite - cleared the blockage with no problem

22 April 2026
Unprompted review
Dyno-Rod logo

Reply from Dyno-Rod

Mr Lewis Macqueen-Fraser,

We appreciate you sharing your feedback. We're happy to hear that the blockage was cleared without any issues and that the service was professional and polite.

Dyno-Rod

Rated 5 out of 5 stars

Adrian is an amazing professional…

Adrian is an amazing professional plumber that works at dyno
We definitely need more like him
Thanks Adrian for your work of skill :)

22 April 2026
Unprompted review
Dyno-Rod logo

Reply from Dyno-Rod

Hello June, we appreciate you taking the time to share your feedback on Adrian's visit to your South Croydon home - where he fixed the shower! We're so happy to hear that the plumbing service met your expectations. Thank you very much!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

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