Evans Halshaw Reviews 104,552

Friendly helpful staff and prompt service.

What a great experience very smooth excellent service. Being disabled you have to get your choice of car right first time. Colleen showed me my options fully this is my second Dacia so I already had a heads up Colleen went on to show me extra benefits of the new bigster ( biggy) the one pedal drive mode is brilliant
Not including all the extra room inside & in the boot
The service was first class from start to finish
Thank you Colleen gray

Newly refurbished showroom, a fantastic sales team and leadership team. I would highly recommend!

Had a terrible experience with Evans Halshaw Peugeot Mansfield, I was blatantly lied to and fobbed off for about four weeks before eventually getting back my van,
Peugeot EV van recovered into Evans Halshaw as a non runner (flat 12v battery, and numerous associated faults).
Vehicle booked in with Evans Halshaw Peugeot (EHP), Mansfield for the 23/01/2026.
Specialist recovery attended, vehicle uplifted and taken to EHP, Mansfield ready for
23/01/2026.
Numerous calls and visits, every two or three days to EHP service department requesting
updates on diagnostics and outcomes. Constantly told it takes time de-energise an EV to
be worked on safely, also told that technician in regular contact with head technical in
Latvia and that this was causing the delay due to time differences.
Received a call from Jason, EHP service department. After 23 days in EHP for diagnostics, I was told the van required a 12-volt battery before further diagnostics could take place, Jason to call back 17/02/2026 with price.
Received a call from Jason, EHP service department. Supply and fit new 12-volt battery to enable further diagnostics was £195.00 including vat. Jason was given verbal authorisation to go ahead with this work. New battery was to be ordered straight away for
delivery 18/02/2026. Diagnostics to continue as soon as battery was fitted.
Visited EHP to be told nothing had been done to the van since 16/02/2026 as “they couldn’t find a job card for the work”. Job card to be raised and they might be able to look at the van “sometime this week”. I told him (young lad on service desk) that this was
unacceptable.
Received a call from Jason, EHP service department. New battery had been fitted, fault codes had been erased, and all was good. Now informed the work wasn’t a warranty issue and would need to be paid for. Jason was asked about the original “Battery charge fault: Stop the vehicle” message, but admitted that it
hadn’t been investigated, all the relevant information was given again and this was to be passed onto the technician working on the vehicle.

For anyone living in the Mansfield area, I would suggest driving an extra 10 or so miles and use either Stellantis at Nottingham or Stoneacre at Chesterfield.

As written on previous page. But give Eliot a thumbs up for his professionalism.

I bought a car from Neil who was very helpful and professional. Neil was a very polite salesman and very informational and he also had great banter. Great car at a great price. Would definalty recommend to anyone. Thank you Neil.

Looking for a car for my son, spoke to Corey who was very helpful and knowledgeable, definitely will be back when we are ready to pull the trigger

Adam was great nothing to do with him when your told by sales manager they would put fuel when you pick the car up. They really should stick with what they say.

Hundred percent in everything

Very helpful kept me informed anything that needed doing to the car Very satisfactory

Kept me informed of the whole process and advised of any additional works which may need attention in the future

My van was booked in for warranty work on 14 January. It needed a near side front ball joint replacement as this 1 was knocking like mad every time I turned right I also mentioned that the battery was faulty as it wasn’t holding a charge. This is on a transit custom with 18000 miles on it and just over 12 months old. I was told the van would be done by the end of the day. Wrong, apparently there was nothing wrong with the ball joint and what I could hear was “dust” 😂.
The battery was found to be faulty and needed replacing, apparently batteries don’t come charged anymore so it needed to be charged. So it now will not be ready until the next day. So I said I would call at 8.30am to collect it. NO. It won’t be ready until 4.30pm they can’t charge batteries overnight because it’s a fire hazard. 32hrs to replace and change a battery 👏🏻👏🏻👏🏻 and still not resolved the knocking ball joint. I would have liked to be able to leave no stars at all but I couldn’t

Just having vehicles checked thoroughly before sale .

Very fast, very efficient, very professional, the whole process went smooth sailing

Ihsan Calgar from the Leicester branch looked after us from start to finish, explained the process fully and ensured our car was ready for us and in tip top condition! Thank you Ihsan, it was a pleasure doing business with you.

Went into the Chester branch to part exchange my car. We were greeted by Max who asked how he could help. He was a good listener and recommended some appropriate cars. At no time was he pushy and answered all our questions.
Once we were happy with the car he then took his time to talk us through the process and any add ons we were interested in again without being pushy. We felt comfortable and well supported with Max as he knew what he was talking about and could help with any issues or uncertainties we had. All in all an excellent experience

Great service! Lovely polite, friendly, knowledgeable staff

Extremely nice people. Really easy to arrange requirements with, really helpful and answered queries absolutely brilliantly (without being patronising, nice change from others). Best team for everything vehicle related.

Bought a car from the Warrington branch,
Paid for the warranty, used the warranty for the first time at the Altrincham service as this was closest, approved the repair for window and iv heard nothing! Rang up a few weeks ago ago and was told they would find out and get back to me, been nearly 3 months, put a complaint in and not heard back from that either customer service is a 0!

Teething problems with changing over from stelathis to Evans halshaw were obvious