Rich Chambers (Holywood) was very professional, polite and friendly. I had been in a few weeks prior to this visit and he thanked me for coming back. Explained everything in detail, got it all sorted... See more
Company replied
Location
Switch locationHolywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB
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See what reviewers are saying
Good quality furniture and great Customer Service by Dylan Rhodes- showed us the different sofa bed options in store, explained everything, and even went and checked what was happening with our previo... See more
Company replied
We called to the store today looking a new bed and bedroom furniture we were left alone to look around which was great then Rich Chambers approach us offering his assistance which was so helpful ans... See more
Company replied
We popped into EZ Living in Holywood casually browsing for a bedroom dressing table. Half way around the store we were approached by senior sales exec, Dylan Rhodes who was very helpful in finding exa... See more
Company replied
Company details
About EZ Living Interiors - Holywood
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom
- 02890424299
4.9
Excellent
1k reviews
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Approachable and knowledgeable staff
Approachable and knowledgeable staff, very customer orientated. Great variety of products and great quality too. As a repeat customer i look forward to many more purchases in the future!
14 August 2026
Great service from Dylan Rhodes would…
Great service from Dylan Rhodes would certainly recommend
14 August 2026
Very disappointed
Lovely staff and very helpful.
I purchased a king coil mattress. It was very comfortable and we were very happy with it at the time. I explained I had complex spinal issues and a wheelchair user. My also has had spinal surgery. Now just over two years later we are both finding it very uncomfortable and waking in pain every morning. To the extent We don’t know how much longer we can tolerate it. We have been in contact with customer services and they have had the mattress inspected. When a mattress has a 10 year warranty I didn’t expect to be having to consider another one. At these prices I hoped for a lot more
17 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great shopping experience with Rich…
Great shopping experience with Rich Chambers. Such great customer service and expertise.
22 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Jo,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Phil was excellent
Phil was excellent, explained everything clearly. 100% recommend
3 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Phil,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Good quality furniture and great…
Good quality furniture and great Customer Service by Dylan Rhodes- showed us the different sofa bed options in store, explained everything, and even went and checked what was happening with our previous order. Thank you EZ living.
29 August 2026
Reply from EZ Living Interiors - Holywood
Hi Ailyn,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Rich Chambers (Holywood) was very…
Rich Chambers (Holywood) was very professional, polite and friendly. I had been in a few weeks prior to this visit and he thanked me for coming back. Explained everything in detail, got it all sorted very quickly. This is my 4th purchase from EZ Living highly recommend
30 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Judith,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Holywood
Hi Ed,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
In the Holywood exchange center Phil…
In the Holywood exchange center Phil was extremely helpful and informative. A very welcoming member of staff who was more than happy to answer our questions .
30 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Angie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Samantha in EZ Living always goes above…
Samantha in EZ Living always goes above and beyond and for that reason we always go to EZ Living first no matter what we are looking for.
1 August 2026
Reply from EZ Living Interiors - Holywood
Hi Susan,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We called to the store today looking a…new / furniture bed
We called to the store today looking a new bed and bedroom furniture we were left alone to look around which was great then Rich Chambers approach us offering his assistance which was so helpful answering all of our questions then again gave us some space to make up our mind which again was great not being put under pressure then he completed our order of a new bed and new furniture excellent experience.
Many thanks
Tony
25 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Albert,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We popped into EZ Living in Holywood…
We popped into EZ Living in Holywood casually browsing for a bedroom dressing table. Half way around the store we were approached by senior sales exec, Dylan Rhodes who was very helpful in finding exactly what I was looking for. Thanks again for the great service Dylan.
23 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Rosalind,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great experience and items purchased
Great experience and items purchased. Professional and helpful staff.
31 July 2026
Reply from EZ Living Interiors - Holywood
Hi Danielle,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Unfortunately I cannot give a good…
Unfortunately I cannot give a good review on EZ living interiors as my products havent arrived yet , dining table and a sideboard. Dining table was ready for delivery a few weeks later after putting an order but the sideboard isn't ready for up to 3 month. I do not understand why they put a display of a furniture in store if it is not in stock or not available within a few weeks. I cant comment on delivery service either as i was told both items will be delivered together unless I pay for each product delivery service separate. I hope customer service improves. However staff in store were all friendly and quick to help with all product information needed.
31 July 2026
Reply from EZ Living Interiors - Holywood
Dear Customer,
Thank you for reaching out.
We’re sorry to hear that you’ve been disappointed with the waiting time for your order. Stock availability and delays can sometimes unfortunately be outside of our control, and we appreciate that this can be frustrating when you are looking forward to receiving your order.
We’re pleased to hear that our store team were friendly, helpful and able to provide you with the information you needed.
Thank you for taking the time to share your feedback, and should you require any assistance, please do not hesitate to reach out to our Customer Care team directly.
Kind regards,
Customer Care | EZ Living Interiors
Wonderful service from Julie today,
Wonderful service from Julie today,
22 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Rich Chambers was very friendly and…
Rich Chambers was very friendly and helpful when we went in to buy some garden furniture today.
22 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Tom,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Beautiful home furnishings and friendly…
Beautiful home furnishings and friendly helpful staff. Thank you Rich Chambers at Holywood store for your help and patience. Looking forward to relaxing in my new sofa😊
15 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Gillian,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Kirk was great and fixed the issue with…
Kirk was great and fixed the issue with our sofa quickly. Delighted with the end result. Very helpful, thank you.
20 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very helpful and explained the benefits…
Very helpful and explained the benefits of insurance
26 July 2026
Reply from EZ Living Interiors - Holywood
Hi Mandy,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great experience
Found all the staff to be helpful. Great layout of the store with plenty of lovely products on offer.
Dylan from the Holywood store helped me make my purchase of a new sofa. He explained the different options and was able to answer all my questions. A smooth and easy purchase.
Thanks very much.
19 August 2026
Unprompted review
Reply from EZ Living Interiors - Holywood
Hi Anna,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
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