Fast print are a great company that I will be using for my business moving forward. The customer service is swift and helpful. The stickers are high quality, the colour match is great too. Ma... See more
Company replied
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Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... See more
Company replied
Really can't beat this company for price and quality. I am a repeat customer who only orders realtively one-off small number of lables. I do shop around but keep coming back. The design team are patie... See more
Bethan was fab at sorting out my mistake with an order. the issue was promptly resolved
Company replied
Company details
- #14 of 65 best companies in Prints and signs store
Information provided by various external sources
Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.
Written by the company
Contact info
7 Network Centre, Doncaster Rd, Doncaster, South Yorkshire, DN3 1HP, Doncaster, United Kingdom
- 01302 288300
- support@fastprint.co.uk
- www.fastprint.co.uk
4.9
Excellent
2k reviews
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Perfect every time
Perfect every time. Communication is always good and our stickers always arrive in good time.
28 November 2024
Great service
Got lots of help from the team to resolve issues with my original image and communication via their online approval tool was very good and clear. Delivery fast and efficient. Thanks
5 December 2024
GREAT SERVICE
27 November 2024
Clear process
Clear process; well structured and automated; intelligent follow through. Great outcome - just what I wanted.
25 November 2024
sticker need to print a 4 size and…
sticker need to print a 4 size and print small didnt check proof
25 November 2024
Reply from FastPrint
Good Afternoon Gurvinder,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and sincerely apologise for the inconvenience. We strive to provide the best service possible.
After looking into this further for you, I have reached out to you with a solution addressing the size and artwork concerns for your labels.
Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.
We look forward to hearing from you soon.
Jodie
Support Assistant Manager
Fast process, solid support and well priced
Received an email based on a quotation check we had made via the website, Katie came back to us and assisted in working out the specifics of what we require, put together a quotation and we ordered. Process was seamless and I'm confident we will be moving our full labeling requirements to Fastprint in the foreseeable.
11 November 2024
Unprompted review
Quick & efficient
Quick & efficient, It would have been helpful to have a hint about what works well or not; eg having colour on my transparent labels apparently does not work well. If it was explained when doing the design I could have adjusted prior to submission so avoiding a second proof before finalising. I am happy with the final design
4 November 2024
Very annoyed that they advertise as 24…
Very annoyed that they advertise as 24 hr turnaround next day delivery when in fact I’ve just placed an order and have to wait 6 days. Falsely advertised on the website.
29 October 2024
Unprompted review
Helpful staff
16 October 2024
Overall good but the white ink print scratches easily
The help and graphic designer were very good. However, the white ink print isn't the best quality. It doesn't take much at all to scratch the white ink.
9 October 2024
Reply from FastPrint
Good Afternoon Sally,
Thank you for taking the time to share your feedback! We're glad to hear that you were happy with the help you received and our graphic designer's work.
We sincerely apologise that the quality of the white ink didn’t meet your expectations. We understand how important durability is, I have looked into this further and contacted you regarding a solution for this.
Your experience is important to us, and we’re always striving to improve. If there’s anything we can do to assist further, please don’t hesitate to reach out.
Jodie
Support Assistant Manager
More like SLOW PRINT
More like SLOW PRINT! Took a week for my order to even go to print.
25 September 2024
Unprompted review
Reply from FastPrint
Good Afternoon,
Thank you for your feedback!
We are sorry to hear about your experience. Your satisfaction is extremely important to us, and we'd like the opportunity to address any issues or concerns you may have.
I have requested more information from you via Trustpilot, If you could kindly provide your invoice number or email address you used to place your order I can then personally look into this for you as a matter of urgency.
Thank you again for your feedback.
Jodie
Support Assistant Manager
Great service as usual
Great service as usual, quality products, we have used this company lots of times
20 September 2024
Spoke with Georgia this evening…
Spoke with Georgia this evening relating to a couple of items, a past order and a future order. very impressed with the speed and confidence the query was dealt with. I used Fast Print a few times and will continue to do so.
26 September 2024
Unprompted review
Reply from FastPrint
Good Afternoon,
Thank you for your feedback!
We are sorry to hear about your experience. Your satisfaction is extremely important to us, and we'd like the opportunity to address any issues or concerns you may have.
I have requested more information from you via Trustpilot, If you could kindly provide your invoice number or email address you used to place your order I can then personally look into this for you as a matter of urgency.
Thank you again for your feedback.
Jodie
Support Assistant Manager
The company makes things simple
The company makes things simple. I'd ordered stickers earlier this year and wanted larger ones. They got back to me swiftly following my enquiry and we spoke on the phone to arrange what I wanted. Delivery was then very swift.
12 September 2024
Updating a previous design
Only had to explain the changes to last year's design once and the design team got it spot on! Great job guys.
11 September 2024
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