I have had good experience with Fibia, easily requested the Internet service and Fiber connection and got it and now after around 1 year because our company is providing an Internet service, I have t... See more
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See what reviewers are saying
Useless customer service. Our WIFI has been out of use for one week now. We have phoned several times and reported the problem. We even filled out the online form. However, they still have not got... See more
Company replied
Fin service 👍👍👍👍
Company replied
Really bad quality of service. The service is intermittent and at the 2,4 GHz band of the router, the speed never reaches the expected value. Moreover the customer service is terrible. Choose another... See more
Company replied
Company details
Written by the company
Fibia leverer fibernet til Østjylland og store dele af Sjælland. Vores mål at levere markedets bedste og hurtigste internet samt tv og telefoni. Vi mener, at fibernet er den vindende teknologi, også på den lange bane - for dig og for Danmark. Vi har allerede 225.000 kunder, og der kommer hele tiden flere til.
Kontakt Fibia Kundecenter
Written by the company
- Ring til os på tlf. 70 29 24 44
- Kontakt os, hvis teknikken driller, eller du har spørgsmål til abonnement eller produkter. Ved eventuel forlænget svartid anbefaler vi du benytter vores "ring tilbage"-funktion - du beholder din plads i køen. Du er også velkommen til at skrive til os via vores kontaktside på fibia.dk.
- Åbningstider Kundeservice
- Mandag-torsdag kl. 9-16. Fredag kl. 9-15.
- Åbningstider Teknisk Support
- Mandag-fredag kl. 8-21. Weekend/helligdage kl. 10-16.
Contact info
Energivej 33, 4690, Haslev, Denmark
- 70 24 24 94
- www.fibia.dk
2.9
Average
13k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super god service -
15 November 2021
Reply from Fibia
Hej Jan
Tak for de pæne ord.
Super godt, at du havde en positiv oplevelse med henvendelse til Fibia.
Venlig hilsen
Simone, Fibia
Super service
15 November 2021
Reply from Fibia
Hej Anita
Tak for din anmeldelse.
Godt at høre, at du er tilfreds med din hjælp fra vores kundeservice.
Venlig hilsen
Simone, Fibia
Tip top service 👍👍
12 November 2021
Reply from Fibia
Hej John
Tak for din anmeldelse.
Alle tiders, at du havde en god oplevelse med hjælp fra vores support.
Venlig hilsen
Simone, Fibia
Reply from Fibia
Hej Naja
Tak for din anmeldelse.
Godt at høre, at du oplevede god behandling ved din henvendelse til Fibia.
Der kan desværre i perioder opleves længere ventetid på telefonen, men vi gør vores yderste for at levere tilfredsstillende svartider.
Venlig hilsen
Simone, Fibia
Reply from Fibia
Hej Gitte
Tak for de pæne ord.
Dejligt at høre, at du er tilfreds med din service fra Fibia.
Venlig hilsen
Simone, Fibia
Reply from Fibia
Hej Torben
Tak for din anmeldelse.
Godt at høre, at du er tilfreds med din service fra Fibia.
Venlig hilsen
Simone, Fibia
God service 😊
11 November 2021
Reply from Fibia
Hej Lisbeth
Tak for din anmeldelse.
Alle tiders, at du havde en positiv oplevelse med henvendelse til Fibia.
Venlig hilsen
Simone, Fibia
Reply from Fibia
Hej Jimmy
Tak for din anmeldelse.
Vi er glade for, at du er tilfreds med den service, du har modtaget fra Fibia.
Venlig hilsen
Simone, Fibia
Reply from Fibia
Hej Benny
Tak for at du ville dele din oplevelse med os.
Det er alle tiders, at du oplevede behagelig og fyldestgørende hjælp til din henvendelse.
Venlig hilsen
Simone, Fibia
Super service
10 November 2021
Reply from Fibia
Hej Carsten
Tak for din anmeldelse.
Super godt, at du havde en positiv oplevelse med henvendelse til Fibia.
Venlig hilsen
Simone, Fibia
det var en god og rar person at tale med
9 November 2021
Reply from Fibia
Hej Torsten,
Jeg er glad for at høre, at du fik den rette hjælp fra vores medarbejder til løsning af din henvendelse.
God dag.
Mathias
Reply from Fibia
Hej Bruno,
Dejligt at høre, at du har oplevet behaglig betjening ved kontakt til vores Teknisk Support afdeling. Vi håber, at det kommer til at køre tilfredsstillende for dig.
God dag.
Mathias
Super god service
8 November 2021
Reply from Fibia
Hej Mikkel
Tak for de pæne ord.
Alle tiders, at du havde en positiv oplevelse med vores kundeservice.
Sådan skal det være!
Venlig hilsen
Simone, Fibia
God service!
6 November 2021
Reply from Fibia
Hej Christina
Tak for din anmeldelse.
Godt at høre, at du er tilfreds med din service fra Fibia.
Venlig hilsen
Simone, Fibia
super service :-)
4 November 2021
Reply from Fibia
Hej Lars
Tak for de pæne ord.
Vi er glade for, at du er tilfreds med den service, du fik ved din henvendelse til Fibia.
Venlig hilsen
Simone, Fibia
Reply from Fibia
Hej Carl
Tak for din anmeldelse.
Alle tiders, at du modtog kompetent hjælp til løsning af dit internetproblem.
Venlig hilsen
Simone, Fibia
Despite the long waiting time the…
Despite the long waiting time the service was very good and efficient. Very kind as well!
3 November 2021
Reply from Fibia
Hello Alexandratos
Thank you for you review.
Excellent to hear that you received efficient and accommodating help with your inquiry.
We have unfortunately experienced longer waiting times on the phone recently, but we are doing everything in our power to deliver satisfactory answering times.
Best regards
Simone, Fibia
Super service
1 November 2021
Reply from Fibia
Hej Charles
Tak for de pæne ord.
Super godt, at du havde en positiv oplevelse med henvendelse til Fibia.
Venlig hilsen
Simone, Fibia
Super service
25 October 2021
Reply from Fibia
Hej Ole
Tak for din anmeldelse.
Alle tiders, at du er tilfreds med din service fra Fibia.
Venlig hilsen
Simone, Fibia
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