Flame UK Reviews 

139
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, highly professional, and exceptionally knowledgeable during every single interaction. People note that the team consistently provides efficient and reliable service, ensuring that all scheduled tasks are completed promptly. Some people were satisfied with how straightforward, clear, and completely seamless the entire service process is from start to finish. Consumers also deeply appreciate the transparent communication and carefully tailored solutions offered for managing various daily operational requirements. Reviewers emphasize that working with this dedicated team feels truly supportive and entirely focused on delivering quality results consistently.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the professional, efficient, and reliable team.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their outstanding professionalism and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the quick responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic experience with this company. The team was incredibly helpful, quick, and reliable throughout the entire process. The staff were friendly, kept us well informed every step of the wa... See more

Company replied

Rated 5 out of 5 stars

I've been dealing with the company for some time now, and i always had quick responses, and Tammy is always happy to help. I cannot find anything bad about them, i fully recommend Flame for any waste... See more

Company replied

Rated 5 out of 5 stars

We needed some materials removed from our site, Will sorted us out and had them gone in less than 48 hours. This is the second time they’ve helped us out in short notice. Will definitely be using the... See more

Company replied

Rated 5 out of 5 stars

This company is awesome. From the very first time I spoke to them it has been so easy to get collections set up, any adjustments made, there is alway someone immediately available to chat to. 100% r... See more

Company replied


Company details

  1. Waste-Management Service
  2. also in
  3. Energy supplier
  4. Environmental Service

Written by the company

Flame UK are independent specilaists in sustainable waste and energy managment. We specialise in integrated solutions for businesses' environmental and energy needs. Flame UK supports businesses to become more sustianable at the same time as improving compliance and reducing costs in a uniquely efficient and professional way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(139)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We needed some materials removed

We needed some materials removed from our site, Will sorted us out and had them gone in less than 48 hours. This is the second time they’ve helped us out in short notice. Will definitely be using them in the future.

22 January 2026
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the great feedback - we appreciate your continued trust in us!

Rated 5 out of 5 stars

I highly recommend Flame UK for waste…

I highly recommend Flame UK for waste management.

The process of arranging a refuse collection was incredibly easy, and I was particularly impressed with the excellent service provided by George. He makes everything feel effortless and is always polite and friendly.

The company is fantastic with timekeeping, ensuring collections are prompt and reliable. Coupled with the reasonable costs, the overall value is unbeatable. A truly professional and efficient service that I would choose again without hesitation!

5 December 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you so much for the recommendation. Reliable service and real value are what we aim for, so it’s great to know we hit the mark!

Rated 5 out of 5 stars

A pleasure to deal with in setting up…

A pleasure to deal with in setting up our account thank you Mark for your assistance in ensuring we have the right fit for our needs.

10 December 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thanks so much for the kind words! We're glad we could find the right fit for what you need.

Rated 5 out of 5 stars

I initially approached flame for ideas…

I initially approached flame for ideas to optimise our waste disposal from first contact Tim was was really thorough in finding out about us and our needs and proposing a range of solutions which can be implemented over a period of time.

30 October 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for taking the time to share your experience - we look forward to continuing to support you!

Rated 5 out of 5 stars

Always extremely helpful and try to…

Always extremely helpful and try to accommodate whenever required. Will keeps you informed of exchanges, and any problems when they occur.

16 September 2025
Unprompted review
Flame UK logo

Reply from Flame UK

We really appreciate your feedback and look forward to continuing to support you!

Rated 5 out of 5 stars

Very professional company

Very professional company. George is always responsive and makes sure we feel like a valued client. Would strongly recommend flame and George to any national companies needing short notice waste collections

7 July 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the review! We truly value your recommendation and look forward to continuing to support you!

Rated 5 out of 5 stars

Skip Supplier in West Yorkshire

I work in a skip hire company in West Yorkshire. We supply skips for Flame if they require a skip in the area. Louisa and I have a really good working relationship and I always appreciate her coming to me with her requirements and we figure out a solution together. I find all members of staff that I deal with polite, friendly and helpful.

29 June 2024
Unprompted review
Flame UK logo

Reply from Flame UK

Thanks for the great feedback! We're glad to hear you enjoy working with Louisa and the team.

Rated 5 out of 5 stars

10/10 service

Spoke with Tammy today and she has been amazing. Communication has been 10/10 as well as the service provided. Thank you so much for your help today Tammy

15 May 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the lovely feedback! We're so pleased to hear Tammy was able to support you – we'll be sure to pass on your kind words.

Rated 5 out of 5 stars

Excellent service...

Excellent service from initial contact right through to collection.

12 May 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for your feedback! We're glad to hear you received excellent service from start to finish.

Rated 5 out of 5 stars

Really fluid interactions with a…

Really fluid interactions with a professional outlook. Always been impressed with Flame UK.

12 May 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the kind words! We're thrilled to hear you've consistently had a positive experience with us.

Rated 5 out of 5 stars

Excellent Service

We’ve worked with Flame UK for several years and have always found them to be highly professional and responsive. Most recently, I had the pleasure of dealing with Louisa, whose dedication and support went above and beyond expectations. The service and communication she provided were truly exemplary—a standard of excellence that others in the industry should aspire to.

8 May 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for your continued trust and support! We're delighted to hear you've had such a positive experience, especially with Louisa—your feedback means a lot, and we’ll be sure to share your kind words with her.

Rated 5 out of 5 stars

Brillant company to work with

I have been working with the team at flame for a couple of years and everyone I have been in contact with is nice, polite and extremely helpful. I would recommend to anyone.

25 April 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for your kind words! We're so pleased to hear you've had such a positive experience with the team. Your recommendation means a lot to us!

Rated 5 out of 5 stars

The team at Flame are great

The team at Flame are great, always happy to help and quick to respond. They have also been able to help with finding solutions for complex waste disposal at multiple site.

30 April 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the great feedback! We're glad to hear the team has been helpful and responsive, especially with complex waste solutions across your sites.

Rated 5 out of 5 stars

Fantastic Company

We have been using Flame UK for a long time now and Louisa is absolutely Fantastic, she always responds to requests very quickly and will always go the extra mile to ensure any requirements are met. The company as a whole is amazing, they are very accommodating and helpful, lovely staff all round.

10 April 2025
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the wonderful feedback! We're thrilled to hear Louisa and the team have consistently provided great support. Your kind words and loyalty mean a lot to us!

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