Flame UK Reviews 

When taking on new office premises we contacted Flame UK for our utility supply.
With the assistance of Harrison and Jake we were signed up within 24 hours.
Their rates were extremely competitive, the whole process was hassle free and most importantly, we try to support our local businesses.

Spoke to Louisa yesterday at Flame she was very professional and helped me with my waste she took the time to answer all my questions and provided me with options. Thank you for your help Louisa and keep up the good work!

Great communication, responsive, competitively priced and overall first class experience. Dealt with Joe, super guy and highly attentive. Will be using again without hesitation.

Excellent all around in every aspect, a pleasure to deal with, either over the phone or via email. Very responsive and informative to every question and are willing to go the extra mile for customer service.
Will is a great asset to Flame and the knowledge he has of the company makes our business dealings a breeze.

A company that prides itself and delivers good service is hard to come by nowadays and Flame are up there with the best of them, would highly recommend them

I've been a customer of Flame UK for over 12 months and I can't recommend their waste management services highly enough. From reliability to customer service, and their commitment to green initiatives, they have consistently exceeded my expectations.

Reliability is crucial in waste management, and Flame UK excels in this area. They've never missed a scheduled collection, ensuring the business remain clean and clutter-free. Their team is punctual and efficient, handling waste discreetly and professionally.

Flame UK's customer service is top-notch. Their support team is quick to respond and incredibly helpful, accessible via phone and email. They handle every query with patience and professionalism, clearly prioritising customer satisfaction.

As a business, I appreciate the detailed data and reporting provided by Flame UK. Their transparent approach lets me track waste production and processing, essential for our internal audits and waste reduction strategies. The reports are easy to understand and actionable.

Flame UK stands out for its innovative approach. They invest in new technologies and methods, such as smart bins and advanced recycling processes, enhancing efficiency and sustainability. Their commitment to continuous improvement is reassuring.

Environmental responsibility is a core value at Flame UK. Their comprehensive recycling programmes and zero-waste initiatives are commendable. They guide customers on waste segregation and recycling, making it easier to contribute to sustainability. Their use of eco-friendly vehicles and facilities further underscores their green commitment.

In conclusion, Flame UK has proven to be an outstanding waste management partner. Their reliability, excellent customer service, innovative solutions, and strong green credentials make them the best choice for responsible waste management. I wholeheartedly recommend Flame UK.

The team at Flame UK are very responsive and helpful about anything you throw at them! They are very passionate about waste and I would certainly recommend working with them

Professional all the way from first contact to completion
highly recommend

We would genuinely recommend this company for all your waste needs. Process is simple from start to finish. Documentation provided for your environmental reporting. Staff are all helpful, polite and prompt. We are now looking at moving out general waste needs over to them as they were that impressive.

Very efficient and friendly experience all round. I recently worked with Will who was a pleasure to deal with, his helpfulness made the whole process hassle-free. I will be working with Flame again in the future and would recommend them to others.

I had a tank (7000 litres) that was full of rainwater contaminated fuel oil. It was also 18mtrs up on the top of a building. I needed the tank emptying and the contents disposed off in the correct way.

I spoke with Joe at Flame UK to ask if this was something he could arrange, and it was. Right from the beginning, I was dealt with in a friendly, polite and knowledgeable way. I was quoted for the removal of 7000 litres of contaminate fuel which I accepted and paid for. Because of the tank's location up on the roof, the site had to be inspected beforehand and not many days afterwards the specialist waste tanker arrived and the fuel removed.

I noticed on the Hazardous Waste Certificate issued to me at the time of removal that the quantity of contaminated fuel was less than estimated and paid for. Joe from Flame UK called me soon afterwards and confirmed as much and that therefore they would issue a partial refund.

Excellent service all round and I would have no hesitation in recommending Flame UK.

George and the rest of the Flame team took the time to fully understand the needs of our business, identified where the pain points were and provided us with a personalised solution that not only delivered a higher service level than our previous supplier but at a competitive cost too.

Flame helped us out in clearance of waste and litter on our commercial site. They were prompt, effective and friendly at all stages, and great value for money!

They have been friendly and professional throughout the investigation process and went above and beyond when they knew the company were looking at multiple brokers. Following engagement, their service has always been the best. Fast and knowledgeable responses and never make me feel like a burden. I feel valued as a customer and like they truly have our best interests at the heart of their business.

Flame are great company to work with, Communication has been incredible costs are very competitive.

I would highly reccomend Flame

Dan and the team were very knowledgeable and really helped Assured Solutions understand what is was a complicated subject.

We've been working with Flame UK for quite sometime now. Most of my dealings have been with George and he really does make things effortless. Customer service is great, always very polite and friendly and nothing is too much trouble. One of the main reason we are returning a customer. George has made my transition into my role so much easier as his knowledge has been very valuable.
100% recommend for any waste clearances, competitive prices and great people.
Thank you!

Leah was polite and helpful, kept up with communication. Good company to work with.

Terrible service was passed around like a parcel lady on phone sounded like she was high on substances yet to be discovered by mankind won’t be using again

I have used FlameUK for nearly 2 years for waste collections, their customer service is fantastic and they exceed expectations at every opertunity. Tammy has been my point of contact with FlameUK, she is a credit to the company.
I also recently used FlameUK for a commercial energy renewal, they made the process easy and stress free.
I would definitely recommend them.

We've been working with FlameUK for a while now, Will and his team are incredibly professional and a pleasure to deal with.