We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... See more
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Company details
- #68 of 395 best companies in Home Furniture Shop
Contact info
United Kingdom
- www.furniturevillage.co.uk
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Cliff and Gaz were first class
Cliff and Gaz were first class. Quick, professional and efficient. Attention to detail and delivered with care. Thank you.
Friendly, knowledgeable staff
We bought a new mattress from Furniture Village. Mahmood was very helpful and gave us great advice. We’re very happy with the mattress we bought. Thanks Mahmood!
Dan and Jordan delivered our dining…
Dan and Jordan delivered our dining furniture, put it together and cleared any rubbish up and took all the wrapping and boxes with them. They were very polite, friendly and respectful. Would highly recommend.
Very friendly and helpful assistant
Very friendly and helpful assistant
Very patient with my 84 year old mum which we we’re buying a bed for
Thanks
New furniture
We just moved into a new house we needed everything new, we met with Raheem who was very friendly and very professional he made us at ease we ordered wardrobes, sofas, dining table and lots more everything went well the delivery people kept us informed the furniture delivered as planned i would recommend Furniture Village Enfield to all my friends and family.
It was great experience with Shan…
It was very great experience with Shan and feel like dream come true. As doing renovation and spending money on other things, we never thought that we'll be able to get new sofas for lounge. But hooooray, we got it and very happy with it. Well done Shan.
Great service with good communication…
Great service with good communication with PA/JO
Great delivery from Joe and JT
Great delivery from Joe and JT. Very prompt, efficient and professional.
Friendly and efficient
Friendly, helpful and efficient. Arrived promptly and assembled, without any mess, clearing away the rubbish. Very polite and courteous. Thank you to Mike and Abdul who delivered and assembled, they are a credit to the company.
Sofa Delivery
Ty and Adrian were super helpful especially as I live on a second floor flat with no lift. Quick delivery and assembly
Luke and rich were Friendly sofa…
Luke and rich were Friendly sofa fitters, very professional. Quick and tidy. Very happy with everything.
Thank you
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Poor after sales service
We visited Furniture Village Reading on July 13th. Had a very good shopping experience and bought two Hudson sofas, one static and the other reclining. Signed and paid in full. When we left the shop the good service stayed behind. We were given an estimated delivery of 7 to 9 weeks. Great excitement when we received an email indicatimg an early delivery, however two days later received a call telling us no delivery as our order was not received with the consignment. But we're told they would investigate and get back to us. No call just silence, so called the shop to find out what was happening,spoke to the original salesperson who said that she would find out and give us a call on the expected delivery date.That date has now passed without any call, then checked on track my order, all that was there was that the order has been delayed by an expected two weeks, no reason or explanation. Called the shop recorded message told me the staff was too busy attending to customers and to leave name number and detailed message and someone will contact me. No call just silence. Poor after sales service. Do not pay upfront for your order unless the goods are in stock.

Reply from Furniture Village
A brilliant professional service from…
A brilliant professional service from Joe Callum x Stewart
Very quickly delivered and installed
I’d like to give a special mention to…Reese
I’d like to give a special mention to Reese, who has completed a couple of deliveries for us. He is very friendly, professional, and pays great attention to detail. He took the time to explain the product, including how to care for and use it properly. Really appreciate his helpful and friendly approach. Excellent service!
Quick and professional delivery
Quick and professional delivery, even with an address mix up!
David & Sean were polite, cheerful and provided great communication during the delivery process in order to make sure my items were delivered to the correct address. Thank you very much!
Best team ever
Jay/Khush/Eric are superb. They are really professional and knows what they are doing. They have set up our bed really well and are very efficient too. Thank you for all that you do.
Great service
Great experience all the way from purchase to delivery. Tom and Colin went the extra mile during delivery. Very friendly and helpful.
We had a great experience at FV
We had a great experience at FV. We weren't hassled when we entered the shop which is a massive plus for me. The staff waited to be approached and were extremely helpful. Not taken delivery yet, but communication is just at the right level.
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