Galaxy Stores 

Also got scammed...terrible company! Thankfully I was able to get ALL my money back through PayPal. The return shipping was $27.75! Crazy....thankfully PayPal will reimburse return shipping up to $30 so I got that money back as well!

I also was taken advantage of with these extremely tiny magnetic balls. Video on Facebook showed much larger balls. PayPal will not issue a refund unless I pay to send them back to China. I will just cut my losses now and keep them. Not worth the money to ship back but I will never purchase another item from this company ever again!!!

I too am part of the embarrassing magnet fake club. If I could give zero stars I would. How does PayPal still allow companies like this to use their services? The products I received were the size of a sugar cube. Such a joke.

Same. Duped on the magnetic balls. Video shows a guy playing with what appears to be roughly 1/4" magnetic balls.

Laughed when I saw how bad I had been scammed. These tiny little magnets were not even the size of a BB. $40 gone on false advertising.

Been trying to contact you for many days about my order #20601.
Called at least 20 + times. It goes busy and then disconnects..
Email numerous times and no reply.
I have been reading all the complaints and I feel like I am another one to add to the unhappy customers.

Yup, victim of the tiny magnetic balls too. I also thought it was a US company, I’ve been duped by these junky Chinese companies’ Instragram, FB and Amazon ads for the last year. Didn’t arrive in time for Christmas even though they were guaranteed to.

The magnetic balls are a joke!! I too got them for a niece and nephew. 3 orders worth combined do not even come to the size of a golf ball! Embarrassing to say what I paid for these things - I looked for their contact info before ordering and saw a United States area code.. I then fell for it. I’m suppose to pay shipment back to China, unused and in original packaging for them to review to decide about giving a refund or not! I had to open the packaging to find these tiny little balls. No way to win here! I refuse to pay so much more to return items and then not get refunded! As dishonest as their ad was I’m certain a refund wouldn’t happen! I too have an open dispute and will continue to email daily on this rip off!!

Add another to the magnetic balls issue. Wife purchased as a gift for niece and nephew on Christmas after seeing the ad on Facebook. Actual items are less than a quarter the size of what was pictured in ad and on website. Dispute open with Paypal, but they're trying to make me pay to ship the trash back before issuing a full refund. That is NOT a full refund then, so we're still disputing.

The magnetic balls are nothing like the pictures online. I cannot reach the company via email or telephone call. Absolute SCAM!!!!!

Ordered magnetic toys for Christmas. Ordered 11/27, items arrived on 12/17 (which you would think would be soon enough for Christmas. . . ) they are *nothing* like the pictures which show magnetic balls approximately 3-5 mm in diameter. The product that arrived is 1-2 mm in diameter. They are tiny. They look nothing like the pictures. And I have not had any response yet from Galaxy Store to any of my e-mails. I am opening a PayPal dispute and hope to get some of my money back. DO NOT ORDER FROM THIS COMPANY!!!

Abysmal. Keeps interrupting activities for no apparent reason. And no way to get rid of it? Avoid!!!!

F This company and its scammers, I ordered a jacket for $49.99 over a month and half now on Afterpay and I haven’t received it yet. I can’t call or email them. They also charged me for the late pay fees those mfs

Would not recommend them..paid and never recieved my jackets through afterpay..contacted afterpay and they refunded my money.. scam scam scam.

I ordered a nike jacket over a month ago and it never came! When i emailed them or tried to track the number they provided there website just vanished and email address couldn't be found!. Low life scums who are taking people's money and not sending the orders. I will be taking this to police regarding the theft of my money. Never order from these fraudsters they are not legitimate!!!!!!

What a lying deceitful company i ordered over 5 wks ago and paid by afterpay they are still trading!!Do not order anything!!Dont know how to get money back .

I have not received my jacket. And have paid for it. I am going to " Fair go Television New Zealand" if I don't get my refund or jacket..... Sheree Thomson, my order number is 3478. I am not happy.

USELESS STORE!! I have been waiting for my order for over a month now and absolutely nothing, cant even email, cant even ring absolutely nothing.. how do i track my order they say download the 17TRACK app but they dont even give a tracking number...... the reviews on here are so bad i wish i read these before ordering anything..

what a complete nightmare company take you money then don't bother keep promising delivery ! Can't speak to anyone ever just email RUBBISH RUBBISH RUBBIISH been waiting weeks for a coffee table that said in stock next day ! Never reply useless! Don't bother pay the extra few pounds and actually get what you want!!

I made a purchase on the 12th June 2015 order number 100036714 for 4off Dining chairs for a sum of £247.00.

When I chased as to where my delivery was my online account that had previously stated out for delivery was updated to stated that the items were out of stock.

I chased this company via email - their only means of communication, and had an initial response offering alternative colour options. I responded that these were not acceptable and would require a full refund. Their response was that a further email would be received once the refund is processed.

No email or refund has bee received.

I have chased multiple times and this company has failed to respond to all emails.

My last email to them yesterday advised that I would be taking this matter further with the police and my debit card provided to take action on this fraudulent activity.

I received the following response:

"Many thanks for this email to us.
We are very sorry to advise that due to a number of factors out with our control, we have been forced to cease trading with immediate effect. We have tried our best over the recent weeks and months to continue trading successfully, but to no avail.
If you have not received a delivery from us which is still due, please contact your bank to request for a chargeback dispute to be raised to ensure you are refunded for your order.
We cannot apologise enough for any inconvenience that this may cause to you.
Kind regards,
The Customer Support Team
Galaxy Stores"

I find this response disgusting and looking at the other comments on this site that this same fraudulent activity has occurred to other customers.

I have contacted my card provided for assistance and I will be contacting trading standards and the police in relation to this fraud.

Very annoyed.

Thomas McD

DO NOT DEAL WITH THIS COMPANY - they have persistently ignored my email requests to refund my money, I have no alternative now but to report this matter to Leith Police and Trading Standards as a deliberate fraudulent action - they knowingly took my money for goods they claimed were in stock and could be delivered in 1-2 days, this was as it turns out to be a complete untruth - they have now held £570 of my money for 2 months.