Chris in the Birkenhead store was very knowledgable and helped us make a really good choice for our purchase for a junior raincoat. He really understood what we were after and not at all pushy. Really... See more
Company replied
Location
Switch location32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
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Excellent service from Adam and Mimi who were attentive, totally customer focused but not in the slightest bit pushy. I got the camping stove i wished for along with the information for future purpo... See more
Company replied
Very helpful professional staff..listened carefully to what was needed and gave expert advice without hard sell or gender bias, making for a relaxed environment to purchase good quality items and time... See more
Company replied
Chris in the Birkenhead town centre store was amazing very helpful answered all questions and helped me make an informed choice. I cannot recommend this store enough staff amazing, and customer servi... See more
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Company details
About GO Outdoors - Birkenhead (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, United Kingdom
- 0151 559 3381
5.0
Excellent
1k reviews
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We popped in looking for some walking…
We popped in looking for some walking boots for our son. The lady who served us was professional, friendly and knowledgeable and gave some great advice. My son loves his new walking boots. Thankyou Hannah.
28 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Decent selection of clothes
Decent selection of clothes and staff were very helpful.
26 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
An unscheduled purchase
AS I was passing I wnadered into the store & decided to buy socks- nothing exciting. An assistant "Jack" guided & advised me, efficiently and without any pressure as to which socks would be most suitable.
Excellent service, as always in their branches, could not be faulted. Thank you...
16 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Abbie was very helpful
Abbie was very helpful, bright and cheerful. Thanks
23 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Abbie was amazing in helping us get…
Abbie was amazing in helping us get what we needed. 5 star service
21 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Was looking for a pair of walking boots
Was looking for a pair of walking boots, and with help of Mr. Adam i've got what i needed and fitted well. Adam was very helpful, and let us enjoy traying different shoes.
15 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Adam and Abbie did a great job serving…
Adam and Abbie did a great job serving and helping us. Particularly when we realised our daughter had renewed the discount card in her own name.
14 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Adam was amazing - great experience in the store today
My manager and I went into the shop to buys some coats, walking boots and water bootles for a walking club we started for young people we work with and spoke to Adam. We were extremely happy with the service. Adam could not have done anymore for us. Adam helped us choose the best walking boots around and had a great range in as we brought 8 pairs. Adam then took the time to explain the difference between flat walks, walking up hill and down hill. Adam did not rush us and was able to answer all our questions with great knowledge. It was clear Adam was happy in what he was doing, he manages to find us everything we needed and for the best price possible. Adam is amazing and we could not be more grateful for all of his help. Thank you
12 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Abbie was great
Abbie was great! She was able to show me exactly what I needed and suggested the year membership - perfect for my budget! Her shopping support really made my experience wonderful. I'll be back next weekend!
3 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Had a lot of help and advice from Adam…
Had a lot of help and advice from Adam in store. Came away very happy with my purchases.
12 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great customer service!
Hannah and team really looked after us and gave us advice on what we wanted to buy taking into consideration our budget
7 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service from Chris very…
Great service from Chris very professional with great customer skills
6 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Birkenhead staff are fantastic!
Yet another great experience shopping at the Birkenhead store. The staff are always friendly, helpful and I got a fab deal on waterproofing products using my membership card [it’s well paid for itself!]. Amazing staff.. thank you!
3 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I found Adam from Birkenhead very…
I found Adam from Birkenhead very helpful and I hope the trainers sold will stand up to usual wear and tear better than Deichmann.
25 February 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Made the experience very enjoyable
Both Mimi & Abvie were polite attentive and professional. Credit to the company. Well done girls
3 March 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Walking trousers
Went in for a pair of walking trousers. Had exactly what we needed. No sales pressure and Chris was very helpful and great attitude.
28 February 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
brilliant service
brilliant service. great store, thank you Adam for expert advice. Will definitely be shopping there again soon. 😁😁😁
27 February 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Chris who served me was extremely…
Chris who served me was extremely polite and pleasant great customer service. Happy with my visit.
28 February 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service chris
Chris who was working approached myself and was more than helpful even signing me up for a members card to save me money, will definitely be back
21 February 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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