GO Outdoors - Coatbridge Reviews 

4,339
TrustScore 5 out of 5

4.8

Locks Street, ML5 3RT Coatbridge, GB


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Rated 5 out of 5 stars

Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... See more

Company replied

Rated 5 out of 5 stars

Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... See more

Company replied

Rated 5 out of 5 stars

I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... See more

Company replied

Rated 5 out of 5 stars

Great experience shopping with Ross at GO Outdoors Coatbridge. He was able to guide and share his experience with the products and options available effortlessly. Thanks again for all of your help!

Company replied


Company details

  1. #61 of 80 best companies in Camping Shop
  2. #62 of 120 best companies in Activewear shop
  3. #69 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #22 of 37 best companies in Running Shop

About GO Outdoors - Coatbridge

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Locks Street, ML5 3RT, Coatbridge, United Kingdom

  • 01236 803471

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,339)

35,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Ross was extremely helpful and…

Ross was extremely helpful and knowledgeable.

19 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ross was very helpful today with myself…

Ross was very helpful today with myself and my partner when we were inquiring about bikes. He also went out his way to call the other store to get them to keep the bike for us! Thank you again Ross

19 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I came into buy a new pair of boots

I came into buy a new pair of boots, I had read reviews online and was set on a particular pair of Scappa. Ross was absolutely brilliant with his service, he found the boots I was after but gave me more information about them. And found that they were not actually the best boots for me.
He adviced some other pairs and able to try them on. He was extremely honest. The boots I wanted, the store didn't actually have the size I required. So instead trying just sell me another boot, he helped me find another store which had my size to order.
I will be back when I ever I need some hiking gear!

17 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

very helpful,patient,approachable

very helpful. especially reece

9 July 2026
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Was in store in Coatbridge

Was in store in Coatbridge, I was needing help with the pricing I was charged of fishing pellets I had bought, both Jade and Emma where a fantastic help and got the help I needed to get it resolved, very polite members off staff.

14 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Chloe M was excellent from start to…

Chloe M was excellent from start to finish - so happy to help and resolved my issue in jig time 👍

16 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

emma was extremely helpful and told us…

emma was extremely helpful and told us what to buy, and kept looking for stock we wanted and got us the best deals also her knowledge of camping was amazing,amazing shop

16 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I always had great experience and help…

I always had great experience and help from staff there especially Auan at Coatbridge outdoors thank you for the help

15 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from Go Outdoor…

Great service from Go Outdoor Coatbridge today - we were in twice in one day and Emma could not have been more helpful. She was brilliant with helping us pick out hiking boots for all three of our daughters and gave the best advice on cooking gear and equipment. We would have been lost without her today she was so knowledgeable and friendly. We also had great service from other members of staff who were happy to answer any questions.

14 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Emma over the…

Excellent service from Emma over the past couple of weeks. I phoned up with a problem with the battery with our Vango Icarus power beam tent. Emma did research into what she could do to help and sourced us a new battery. Great service, thank you!

14 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer experience in store…

Great customer experience in store today. Georgia provided excellent service and advise when purchasing a new pair of Scarpa walking boots.

11 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service with Ross today…

Great customer service with Ross today buying walking boots for daughter. Attentive and experienced sharing knowledge to help us make the right choice.

14 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I visited the shop on Friday to buy a…

I visited the shop on Friday to buy a camping stove and Cammy was very helpful and knowledgeable. Although the stove I decided I wanted wasn’t in stock, Cammy offered the display model or advised checking stock online later that day or on Monday again. In the meantime, he helped me to get the assessories I needed for the stove such as the gas regulator, pipe and bottle. On Monday morning, I checked online and saw the shop had stock and called and asked for a stove to be set aside. Later that day, I visited the shop to collect it and Cammy remembered me from Friday and was very helpful, getting my order for me.

Thank you!

13 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Stuart and Reece

Absolute great service today with Stuart and Reece. Had my new bike ready for arrival, helped me with accessories and what would be the best options. Great customer care regarding the bike and how everything works. Would definitely recommend go outdoors Coatbridge!! 🙂

13 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Emma and Georgia were really friendly…

Emma and Georgia were really friendly and helpful and asked one of the other girls to find the last wetsuit in the size I needed. Thank you

13 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Murray in the Coatbridge branch was…

Murray in the Coatbridge branch was very knowledgeable, very helpful and spent the time with us to ensure we got all the camping equipment that we needed, very patient young guy and nothing was too much trouble. He was outstanding to deal with. Thank you Murray for all your help.

12 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Mackenzie was very nice and quick as we…

Mackenzie was very nice and quick as we were in a rush also gave us info about the deals that you get with the membership which made as wanting to buy more to save money

12 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Class man Chloe wis brilliant man

11 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I popped over to Go outdoors today…

I popped over to Go outdoors today looking for a large rucksack and day pack for the west highland way. Georgia saw me trying on different bags and asked if I needed any help. After a friendly chat she then pointed me in the direction of a much more suitable bag which is exactly what I need. Plus a bladder pack and a sit mat that I’d almost forgotten about! She’s enthusiastic, friendly and knowledgeable. Excellent service. Thank you so much!

11 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Top Class Service

Came in for a new pair of hiking boots at Coatbridge. Cammy was brilliant - top class service. Patient annd knowledgeable. Only complaint I have is you need to stock more of the popular shoe sizes such as a 9.

11 July 2026
Unprompted review
GO Outdoors - Coatbridge logo

Reply from GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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