GO Outdoors - Doncaster Reviews 

3,225
TrustScore 5 out of 5

4.9

Littleworth Lane, Old Rossington, DN11 0HJ Doncaster, GB


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Rated 5 out of 5 stars

Today I went to Go Outdoors at Doncaster knowing I would struggle to find the perfect footwear as I have big issues in what I need and can wear for work. I was served by Jess .P who was fantastic. Ver... See more

Company replied

Rated 5 out of 5 stars

Went for some replacement Merrell hiking shoes, will only buy Merrell as they have the arch support built in, not a lot to choose from and didn’t have my size in one of the pairs I wanted to try, but... See more

Company replied

Rated 5 out of 5 stars

After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive an... See more

Company replied

Rated 5 out of 5 stars

Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy... ... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate sho... See more

Company replied


Company details

  1. #61 of 80 best companies in Camping Shop
  2. #63 of 121 best companies in Activewear shop
  3. #69 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #22 of 37 best companies in Running Shop

About GO Outdoors - Doncaster

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom

  • 01302 436434

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,225)

35,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Paige, Chris and Mick

Paige, Chris and Mick were fab sales reps and were very knowledgable and made sure we got everything we needed to be camping ready thanks guys will be back

5 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Depth of knowledge & enthusiast service

We went to sort all the equipment our son needs for a 4 week hiking trip to Peru, we had a list of stuff needed but no idea where to begin, luckily Chris & Colin helped us out kitting him with everything he will need from socks to rucksacks, boots to headtorch. Thankyou for the advice.

3 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service.

I had a great experience at Go Outdoors Doncaster. Sam Cole helped me to find the right walking shoes. I tried lots of pairs on and Sam was super patient.
Thank you!

2 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Charlotte &jess were absolutely …

Charlotte &jess were absolutely fantastic help me out with my orders and made sure everything went smoothly highly appreciated of their help

27 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great shop

Great shop, Paige was helpful and went out her way to help find what I was looking for. Thanks

29 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Drive Away Awning

Having had some issues with a drive away awning, we were struggling as we kept getting told that replacement parts were unavailable. I spoke to Chris and found him very helpful, even persistent in his efforts to resolve the situation which I'm pleased to say is now sorted.

20 March 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paige was so helpful

Paige was so helpful, we were looking at getting a tent for my daughter and I couldn’t be happier with the service I received

She also made us aware of offers on some other items we will definitely go back for in the next couple of weeks

Great value and amazing customer service would highly recommend go outdoors and our server Paige

24 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

All staff were very friendly

All staff were very friendly. Fay was very helpful and pleasant. Excellent customer service. Thank uou

24 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 1 out of 5 stars

Staff not songood

Staff at store to busy chatting in their own group. Ignoring service requests. Eventually when they did help after getting there attention. It was as though I was interrupting there social gathering .Instead of helping. Very reluctant to help customers

7 April 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Dear Jason,

My name is Georgia from GO Outdoors Customer Care.

I hope this message finds you well. I'm reaching out to follow up on a matter we've been working to resolve directly with you. I apologise that we haven't been able to connect with you sooner regarding this issue.

Could you please check your emails when convenient, as we have sent you important information to help resolve your query directly. Our team has been working diligently to address your concerns, and we want to ensure you receive the assistance you need.

Kind regards,
Georgia,
GO Outdoors Customer Care.

Rated 5 out of 5 stars

Customer Service

Excellent customer service from Paige.

20 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Above and beyond

Went at the weekend for shoes for holidays Very helpful staff especially Mike he did his best to accommodate with getting us sorted with what we wanted very polite and helpful 👍

19 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Cameron was really helpful and friendly…

Cameron was really helpful and friendly when I visited this weekend. Shop had everything I needed and at a great price.

19 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Mike and the…

Excellent service from Mike and the rest of the team at Go Outdoors, Doncaster.

7 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

John was a great help guiding me to the…

John was a great help guiding me to the cycle section which I had 0 idea of prior to visiting! Showed me a cool few tools and gadgets to help get me going on the trails also gave some advice regarding helmet. Lovely experience thanks guys!

16 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service today with extremely…

Great service today with extremely helpful advice from Paige at the cash desk

16 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful and friendly staff went…

Very helpful and friendly staff went all out to help me find a bike to get to work thanks alot for your help ANDY

14 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited the shop today and Paige helped…

Visited the shop today and Paige helped us at the till and was very patient and friendly when sorting out our klarna payment

12 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff are very helpful and we love the…

Staff are very helpful and we love the clothing.service very fast and pleasant.

5 April 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service as always

Great service as always. A well stocked store. Great deals. Paige on the till was very helpful, and with a happy smile. Nice to see. Service with a smile!

12 April 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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