GO Outdoors - Doncaster Reviews 

3,225
TrustScore 5 out of 5

4.9

Littleworth Lane, Old Rossington, DN11 0HJ Doncaster, GB


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Rated 5 out of 5 stars

Today I went to Go Outdoors at Doncaster knowing I would struggle to find the perfect footwear as I have big issues in what I need and can wear for work. I was served by Jess .P who was fantastic. Ver... See more

Company replied

Rated 5 out of 5 stars

Went for some replacement Merrell hiking shoes, will only buy Merrell as they have the arch support built in, not a lot to choose from and didn’t have my size in one of the pairs I wanted to try, but... See more

Company replied

Rated 5 out of 5 stars

After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive an... See more

Company replied

Rated 5 out of 5 stars

Went in yesterday due to an issue with the wrong item packaged from the factory. The staff were not only very friendly and helpful with outstanding knowledge of camping, the staff of the checkout, Mic... See more

Company replied


Company details

  1. #61 of 80 best companies in Camping Shop
  2. #62 of 120 best companies in Activewear shop
  3. #69 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #22 of 37 best companies in Running Shop

About GO Outdoors - Doncaster

Written by the company

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Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom

  • 01302 436434

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,225)

35,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Faith and colin

Today was the second time we have been to Go Outdoors Doncaster and required support from the staff. First time we went with a list of stuff our son needed for his D of E. Firstly we went to see Faith who helped us get walking boots ensuring they were comfortable, nothing was too much bother for her and she made us feel so comfortable. We then went to see Colin who supported us with getting the rucksack. sleeping bag and clothes needed. Again he was great made us feel comfortable and answered all our questions. Today we went back and saw Faith to get some different insoles for our sons walking boots. Fantastic support again always happy to help. Thanks guys means alot.

17 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Nice and kind attendance

Nice and kind attendance

17 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff were absolutely fantastic

The staff were absolutely fantastic. We were served by John and another guy who I didn’t grab the name of but told us he was the one who put all the tents up. Everyone was so helpful and friendly. Will definitely be returning to upgrade our tent.

16 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Just been served by Arti (footwear) in…

Just been served by Arti (footwear) in Doncaster branch. She was very helpful indeed. I think I tried on 7 pairs on walking shoes/boots and nothing was any trouble for her, so thank you so much in helping me choose my shoes.

16 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

I was served by Paige today. She was so great. I wasn’t able to log into my blue light card and she helped me to ensure I got my discount. A really great store to get to and use. There was a lot of products on show which was helpful.

15 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited today for a few more bits 😜 As…

Visited today for a few more bits 😜 As ya do.

Was served by Paige who was very attentive and happy to serve.

Everyone we approached were happy to help.

Thank you

14 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff helpful

Staff helpful, Fay was friendly and efficient at the till. Surprised at the low choice of campervan “Sold Secure” wheel clamps.

11 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great advice and service from Michael

Great advice and service from Michael. Advised regarding regulators and gas and provided alternative camp cooking option

12 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bought new walking boots …

Bought new walking boots and was served by Faith who showed excellent knowledge and was very patient and keen to help

10 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went to Go Outdoors on Saturday 9th…

Went to Go Outdoors on Saturday 9th May, for walking boots for my daughter for DOE in June. Paige was extremely helpful and knowledgeable and friendly. Thanks Paige you’re a star. Daughter very happy with her purchase 😁

9 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paige was great at the Doncaster store

Paige & Faith were great at the Doncaster store, helped with exchange of faulty item and recommended a better replacement. And gave great advice with upcoming walking expedition. Both very knowledgeable about they're stock.

10 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

great service

delivery to store very quick, and staff were very helpful

2 May 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bought the hi gear 300 gazebo this week…

Bought the hi gear 300 gazebo this week and its perfect. Micheal was very helpfull as always. This is one of my favourite shops to gk to, staff are always friendly, knowledgeable and helpfull.
See you soon Dpd Dan

5 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Efficient and relaxed shopping experience

Good car parking
Branch close to my residence
Had the items in store that I required
Polite and friendly staff on till (Charlotte)
Overall a very pleasant and relaxing experience

7 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good customer service

Had an issue with a folding chair and Micheal was not only very helpful but had a friendly cheerful manner

5 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

great service from Paige at checkout…

great service from Paige at checkout and the man with ginger hair (didn’t catch his name) on the floor helped us with everything we needed 10/10

6 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Doncaster has always been my favourite…

Doncaster has always been my favourite Go outdoors. From the minute you walk in to the moment you leave you are greeted with knowledgable and friendly staff. Always got what you need.
Special mention for Micheal. I have seen Micheal on most of my visits to the store he's always smiling , brilliant customer service skills and good knowledge. Always springs into action and happy to help. Thank you

21 April 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paige was so helpful when my son was…

Paige was so helpful when my son was buying his first fishing rod.

Thank you

5 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paige, Chris and Mick

Paige, Chris and Mick were fab sales reps and were very knowledgable and made sure we got everything we needed to be camping ready thanks guys will be back

5 May 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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