GO Outdoors - Gloucester Reviews 

I was served by Evan, he was very friendly, funny and very helpful and insightful about the bike that I purchased.
Excellent customer service.
Keep it up!!!

After getting soaking wet! while out and about my coat and trainers hat were all soaking, so desired to buy better outdoor clothing looked on the web as you do, but decided to visit Go outdoor, the store was full of every kind of garments the sales were irresistible I approached a young lady called Kadi who was serving a customer at the time. She was with me in minutes. After listening to my needs, she took me on a tour of the products available she was very professional friendly and helpful with what I wanted, she went off to service other customers answering questions while I decided my choice she was all over the store but always back to me within minutes. I purchased a coat for the winter weather rain proof/wind, and with her help choose some great walking winter boots, and even a pair of hill boots I would like to give this review because of her very personal and kind helpful service Well done Kadi……… five star……..

Kia was at reception, we had a lovely chat was very kind and professional,
Renewed my member ship giving me a lovely saving.
Thank you.
( give Kia a nice little bonus at the end of the month for her)

Alex is always really helpful and knows where everything is. He helped me to do some exchanges and purchase a number of different items from the store. Lovely and friendly service always at this store. Thanks Alex

Everyone was really helpful and friendly at the shop, and there's a great sale on at the moment too. Thanks to Kia for her advice

We purchased a new bike and were helped by the brilliant Tim! Fantastic support, advice and service. Thank you Tim.

Great store, always has a large selection of stock and lots of space.

The staff are always cheerful and helpful - this time we had Ellie and she was great.

We picked some real bargains using our membership card. Kia on the sales desk was particularly helpful sorting things out.

Had fantastic customer service from Keir in the shoe department. After explaining what I wanted the shoes for he gave me great advice and showed me a Gortex version which I bought. Ellie on the till was great answering some questions about other items. Well done team!!!

Freddie was an excellent walking boot advisor. He went above and beyond to get the right boot and fit for us.
Alex then made our visit even better by gaining us a better price on our investment with his help in getting a membership card and adding a scout discount for our children. Really helpful customer service. Thank you

Good helpful service. The perfect affordable range with knowledgeable staff. Extremely well laid out store that is easy to navigate.

Great service from Freddie assisting us with choosing some new walking boots . Friendly , quick and very personable.

Friendly and helpful staff. It's a good layout and everything is easy to find.
You get great discounts for having a membership card and I got a great deal on OEX Phoxx III tunnel tent.

Great service.
Freddie and Ryan are a godsend. They are very factual and offer the best advice and not pushing sales. This was a really great experience and helpful from the two amazing staff members.

I desperately needed new wellies as mine gave up the ghost on Christmas Eve. Found a nice selection here and got myself a new pair, along with new walking socks and a pair of gloves!! Staff are so friendly and helpful, particularly Kia on the till whose cheerful conversation made our day. 😊

Freddie and Sean were really helpful and I was able to get a new pair of walking boots with great support

Alex was fantastic very knowledgeable and helped us with ease and care! Very kind member of staff !!!

Will be returning based on his customer service !

We had some brilliant customer service at the Gloucester store. Freddie helped my partner pick out a pair of hiking boots which were a perfect fit and had all the features we needed. Helpful service from Kia as well. Thank you!

Helpful, polite & friendly customer service. First class workmanship on a bike build. Thank you to Tim

Excellent customer service where Jack went the extra mile to ensure our shopping experience was 1st class.
This with excellent value for money with quality products