I have never shopped on line or go into the store before , but i wanted some walking gear ( boots , coat ect … ) as my partner is a massive walking fanatic ! The boots i got online to pick up at the s... See more
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See what reviewers are saying
Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... See more
Company replied
Popped into Go Outdoors on Thursday night with a friend to get her some new walking boots. We were struggling to find a pair that fit but got some absolutely fantastic help from Kev who was so knowled... See more
Company replied
Visited Leeds & Wakefield Go Outdoors to get a roof box, both stores had no stock but advised Pudsey branch had 2 in stock. I asked if this could be reserved to collect, 30 minutes after leaving Wakef... See more
Company replied
Company details
- #61 of 81 best companies in Camping Shop
- #62 of 123 best companies in Activewear shop
- #67 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #23 of 37 best companies in Running Shop
About GO Outdoors - Pudsey
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
New Street, Bradford Road, LS28 5AG, Pudsey, United Kingdom
- 01134 684101
4.7
Excellent
3k reviews
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Great service in store today by Will
Great service in store today, Staff member Will was very helpful when using the Evri post service, well mannered and nothing was an issue when asking for assistance, a great member of the Go Outdoors Team at the Pudsey Store
19 July 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I recently went to the Go Outdoor depo…
I recently went to the Go Outdoor depo in pudsey, to collect a click & collect order.
As I got to the desk, I was stood waiting for 10 minutes before a staff member acknowledged me. The young lad then struggled for another 10 minutes trying to figure out how to deal with my order and also to even find it.
After it was finally sorted, he just threw it on the counter, with it not even in a bag or wrapping of any kind. I then asked for a bag and said he didn’t have one so I had to go pay for one on the main tills.
Absolutely rubbish service!
More training to staff required at this store, plus less bad attitudes
12 July 2026
Reply from GO Outdoors - Pudsey
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great item very strong well made …
Great item very strong well made Great service Great price staff fantastic
12 July 2026
Reply from GO Outdoors - Pudsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very friendly and helpful
Very friendly and helpful, we bought everything we needed and more.
18 July 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Pudsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I called in for some walking boots
I called in for some walking boots, I was given sound advice by a friendly and knowledgeable employee called Tom.
Great service and good value for money, 5 stars.
9 July 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Pudsey
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Good choice
27 June 2026
Reply from GO Outdoors - Pudsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Amazing staff members!
I attended the store today with my mum in hopes of finding some walking boots/shoes to dog walk in. We were greeted and served by Kevin.
Kevin asked what I was after and took his time to talk me through all the options. The store was really busy but he didn’t rush me at all!
I tried on a few pairs of boots on in my size and he even showed me a new way to tie the boots more effectively!
I can’t thank him enough and i absolutely recommend him!
4 July 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Kev-
Kev in the footwear department has amazing knowledge of the store footwear and gives excellent advice to his customers
Thank you Kev
4 July 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I was served by Spencer who was very…
I was served by Spencer who was very helpful and friendly
29 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff very friendly served by…
Great staff very friendly served by Simran 👌
22 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We bought a roof tent and the staff…
We bought a roof tent and the staff were exceptional really helpful, couldn't have done it without them, would highly recommend
9 June 2026
Reply from GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Best for bikes!
Amazing service from Nathan today while choosing, purchasing and tailoring a new bike for my preteen daughter. He made her day, thank you! Wonderful store and great range of products. Always come here first for bikes as the no pressure approach and expertise balance is a god send!
20 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Came in to look at shoes
Came in to look at shoes, ended up leaving with a trolly full. Staff all over were extremely helpful in finding and recommending products. especially joey, jamie and will
16 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
missed something in my order
30 May 2026
Reply from GO Outdoors - Pudsey
Thank you for your review.
It is upsetting to know that you are missing something from your order. So that we can discuss this in more detail I have reached out to you via the email address provided on your order, please respond to this when you have the chance.
Kind regards
GO Outdoors Customer Care
Well stocked store
Well stocked store, the staff I interacted with were friendly and helpful
15 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Shoe and boot department service
I went to the Pudsey store for a pair of walking shoes. I was served by Stuart in the shoe department.
I am 79 years old and therefore have had hundreds of pairs of shoes in my lifetime.
Stuart went beyond giving advice. I have never known a person take so much time and give sound advice with regards to shoe choice. The best service I have received ever!
14 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We went in to buy some camping bits and…
We went in to buy some camping bits and Anya was super helpful - she was very knowledgeable and happy to assist, also carried our heaviest item to the till and to the car for us. Her name should be AnYAY 😊
13 June 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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