We were looking for walking boots and shoes for myself and my daughter, Dominic was super helpful, nothing was too much trouble. Back and forth he went, getting pair after pair for us! We both came aw... See more
Company replied
Location
Switch locationUnit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
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See what reviewers are saying
We were looking to replace an outdoor coat which needed to be waterproof and warm. Sharon was absolutely fantastic in giving expert advice and spending time with us while we were choosing. We made a... See more
Company replied
I recently visited GO Outdoors to gear up for a ski holiday, and I was thoroughly impressed with the service I received. A staff member named Adam went above and beyond to help me find everythin... See more
Company replied
Popped into Go Outdoors Shrewsbury and found the store well stocked and busier than previous visits. Got everything I was looking for and your staff were pleasant and helpful. In the footwear departme... See more
Company replied
Company details
- #52 of 84 best companies in Camping Shop
- #43 of 127 best companies in Activewear shop
- #46 of 105 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #5 of 7 best companies in Horse-Riding Service
- #19 of 41 best companies in Running Shop
About GO Outdoors - Shrewsbury
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, United Kingdom
- 01743 297040
4.9
Excellent
3K reviews
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Reply from GO Outdoors - Shrewsbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
John and Dan were brilliant
John and Dan were brilliant. Dan brought the tent knowledge and John was amazing
21 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Walking Boots Purchase
We popped along to purchase a pair of walking boots for my husband's birthday. We were served by Adam who was courteous and extremely helpful.
Keep up the good work Adam.
15 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Love the member prices
I was really impressed with the member prices and the fast delivery
2 March 2026
Reply from GO Outdoors - Shrewsbury
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Brilliant service from GoOutdoors Shrewsbury
⭐️⭐️⭐️⭐️⭐️ Brilliant customer service from Freddie and Holly on DofE walking boots and liner socks. Extremely helpful, knowledgeable and friendly support with our autistic son.
16 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
We were looking for walking boots and shoes for myself and my daughter, Dominic was super helpful, nothing was too much trouble. Back and forth he went, getting pair after pair for us! We both came away happy with our purchases.
15 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The survice was absolutely outstanding…
The survice was absolutely outstanding especially holly the help was perfect a couldn’t of had a better experience
15 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Fantastic help from Holly and the other…
Fantastic help from Holly and the other team member in selecting suitable walking boots for our son. Both knowledgeable and didn't rush us which was much appreciated.
15 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service!
We went in to purchase walking boots for my daughter and were served by John. He was so helpful making sure we got the right boots. Great service! Thanks
14 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Exceptional customer service
We were helped by Adam on a refund. It was very smooth and simple with no objections. He went over and above to find a replacement and offer a solution which we took up.
Fantastic customer service
15 February 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great range of clothing
Great range of clothing, equipment, and accessories. Great prices. Friendly staff.
23 February 2026
Reply from GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
As Yorkshiremen often are Phil was an…
As Yorkshiremen often are Phil was an incredibly kind and helpful man. I was on a work trip from Leeds and Phil helped me find a brilliant last minute pair of shoes. He was very attentive and answered every stupid question I had. A great introduction to Shrewsbury.
9 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Holly was absolutely amazing
Holly was absolutely amazing, we walked in looking to kit our child out for his DOE but had no idea where to start. Holly came to the rescue by giving her time and expertise. Thank you so much. I would seek Holly out for any advice needed.
8 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Exceptional service from Ethan
Exceptional service from Ethan. Went the extra mile with customer service, would definitely recommend.
7 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Had good customer service from Simon…
Had good customer service from Simon for some replacement boots, honest advise, no hard sell, just way should interact with customers.
6 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Elijah was extremely helpful
Elijah was extremely helpful, knew what he was talking about. A genuinely nice human and was honest which is hard to find. Go outdoors are lucky to have him.
Thanks.
5 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Hollie was very attentive nothing was…
Hollie was very attentive nothing was to much trouble we had dealings with another 2 members of staff i didn't get their names but they were all a credit to the company
18 February 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
We were looking to replace an outdoor
We were looking to replace an outdoor coat which needed to be waterproof and warm. Sharon was absolutely fantastic in giving expert advice and spending time with us while we were choosing. We made a purchase with which we were very pleased but felt under no pressure to buy at any time. The service we received from Sharon was superb and Go outdoors are very lucky to have her. Thank you Sharon you're a star.
2 March 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Simon and alex were really helpful in…
Simon and alex were really helpful in making my experience of choosing the right boots for me effortless. and particularly alex when I had to return a pair of faulty scarpa boots. I would say excellent service.
27 February 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Found exactly what I was looking for at…
Found exactly what I was looking for at a great price, will be back soon as spotted afew more items.
28 February 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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