GO Outdoors - Shrewsbury Reviews 

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Absolutely brilliant service from Sharon. She was really friendly, welcoming and professional from start to finish. Nothing was too much trouble and I was really happy with everything. Would definitely recommend Sharon to anyone and will be returning again. Thank you! 😊

Great store, staff helpful and polite. Particularly wanted to mention the older gentleman in the bike department who went out of his way to get some brake cables for us. He was very helpful and friendly.

Excellent customer service from John who was extremely helpful and knowledgeable finding my daughter a pair of walking shoes.

Extremely good customer service from the Shrewsbury Sundorne Road store!

Simon and Tom really looked after us, made sure the equipment was right for our needs and assisted in every way possible.

Exceptional customer service, from initial contact to final sale and lifting the roof box ontop of the car - can’t fault the guys and they went above and beyond
Thank you John, Adam, Elijah and Lewis. They all deserve a raise!

Stuart was very helpful and gave excellent service

I've never had to repair a snapped shockcord before and he explained about the alternate ways of doing this, and I ended up buying a new one to feed through the poles

I will be happy to use the battlefield store again as it's really easy to find your way around, well laid out and plenty of people to help (particularly Stuart 👍)

Thanks for the great service

John was super helpful when we were in today always good service from the team

Friendly staff in store went above and beyond to help us. Thank you to John specifically!!!

My experience today with a friend was with was so good staff were friendly and helpful the person help me was John who normally on foot wear he couldn’t do enough to help very friendly and very helpful

I was served by Jude. Firstly he took the time to explain to me how to use my new walking poles and how to check that the height is correct on them, then he gave me detailed information on how to choose the correct rucksack for my next hike. He was also not pushing the most expensive one at me but just gave me the various pricing options. I found his advice excellent and non-pushy.

Saved this review until I’d had chance to test my boots out properly.

John, absolute star. Listened to the routes I did, and was able to spend time recommend several pairs of boot that would be suitable, including the ups and downs of each set he brought me. I ended up buying a pair of Scarpa Rush Trk GTX, and they are ideal. Upgraded from Lowa Renegades, which in their own right are a premium boot, but what John recommended are absolutely perfect for what I do. Whilst doing a grade one exposed scramble in Eryri today I missplaced my foot and transferred my weight to it on wet slate at a downward angle with a 400ft drop downwards. Did I slip? Nope. Anchored and rock solid. Perfect boots, perfect recommendation. Cheers John!

I was helped by John to get a pair of walking shoes. He explained the differences between various makes and was extremely helpful. Great service thank you

Maya and the team always give excellent customer service. Knowledgeable team who are super friendly, never the hard sell. This Go Outdoors remains my go to as I can always count on friendly service. I pretty much do all my outdoor gear shopping here now.

Disappointed to be told membership had expired but on presentation of card from car was told still valid. Weak excuse given for error. Happens every time I shop there!

Very helpful and patient staff today when buying walking shoes and boots. Thanks for the good advice John!

John just helped me with a replacement pair of Scarpa boots at a great price, very much appreciated :) Thanks John!

Brilliant experience buying new walking boots. Helped by John who was very knowledgeable, friendly and enabled me to try on the boots and get used to them.

I always recommend this branch - the staff are incredibly helpful every time