Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... See more
Company replied
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
A few weeks ago my partner and I visited the Skipton store and were pleased to be looked after by Meranda. She went above and beyond to help us find our purchases and is a credit to the business. So... See more
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #63 of 121 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service from PAUL
8 September 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
A few weeks ago my partner and I…
A few weeks ago my partner and I visited the Skipton store and were pleased to be looked after by Meranda. She went above and beyond to help us find our purchases and is a credit to the business. So helpful and very pleasant ,
23 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Miranda at skipton branch is amazing…
Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible.She ran up and downstairs several times without every complaining or saying anything.This is absolute star. Thankyou miranda
4 September 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Purchase of quality hiking boots.
Was served by Miranda who was very helpful, informative and pleasant in manner.
2 September 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Skipton go outdoors really good 👍 new…
Skipton go outdoors really good 👍 new boots amazing and light happy
2 September 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
We needed walking shoes and walking…
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spending too much knowing our son is in adult sized shoes and still growing. We left with everything we needed in one shop. Thank you Miranda!
24 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
The friendly sales assistant found my…
The friendly sales assistant found my online order on her computer very quickly and handed over my parcel. I was impressed by her speed and efficiency, which has always been the case with the sales assistants at Go Outdoors.
20 August 2026
Reply from GO Outdoors - Skipton (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great service, I was unable to buy the right boots for myself today but the lady who served me tried her best to find the right fit for me.
Thank you for the great service.
24 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent service - thanks, Alison.
Alison at the Skipton store provided exceptional customer service, she was so friendly, patient and extremely knowledgeable.
24 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great service and recommendations from…
Great service and recommendations from Miranda - thank you!
21 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service from all employees (especially Lizzie)!
Just started to enjoy some hiking leisurely and the process was made so much easier by the great employees. Especially Lizzie as she had such a great personality and expertise within the subject which really helped me out as I am new to this sort of stuff 😂. Overall lovely store with lovely employees!
19 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
amazing place to go for camping / hiking needs!
I was greeted by the worker of the name Lizzie with a beaming smile and genuine joy to be apart of the GO outdoors community. She then helped me and my friends to find the perfect hiking essentials. Overall lovely place to cater the hiking/camping needs, would recommend.
9 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Staff member on a personal call entire…
Staff member on a personal call entire time we were in store. A colleague came and served us! Not good work ethic.
5 August 2026
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were looking for walking shoes and found some!
We were looking for walking shoes. There was a great selection of shoes and, even more importantly, sizes. So few places have large sizes for men! Great service from Chloe, who was patient and attentive. Well worth a visit.
4 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Despite my trying on several pairs of…
Despite my trying on several pairs of shorts, all selected by the very patient and excellent Miranda , I didn’t find what I wanted. Miranda was very helpful throughout. She is a credit to Go Outdoors
22 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.