Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
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Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... See more
Company replied
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... See more
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Company details
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
244 reviews
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Excellent service - thanks, Alison.
Alison at the Skipton store provided exceptional customer service, she was so friendly, patient and extremely knowledgeable.
24 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great service and recommendations from…
Great service and recommendations from Miranda - thank you!
21 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service from all employees (especially Lizzie)!
Just started to enjoy some hiking leisurely and the process was made so much easier by the great employees. Especially Lizzie as she had such a great personality and expertise within the subject which really helped me out as I am new to this sort of stuff 😂. Overall lovely store with lovely employees!
19 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
amazing place to go for camping / hiking needs!
I was greeted by the worker of the name Lizzie with a beaming smile and genuine joy to be apart of the GO outdoors community. She then helped me and my friends to find the perfect hiking essentials. Overall lovely place to cater the hiking/camping needs, would recommend.
9 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Staff member on a personal call entire…
Staff member on a personal call entire time we were in store. A colleague came and served us! Not good work ethic.
5 August 2026
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were looking for walking shoes and found some!
We were looking for walking shoes. There was a great selection of shoes and, even more importantly, sizes. So few places have large sizes for men! Great service from Chloe, who was patient and attentive. Well worth a visit.
4 August 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Despite my trying on several pairs of…
Despite my trying on several pairs of shorts, all selected by the very patient and excellent Miranda , I didn’t find what I wanted. Miranda was very helpful throughout. She is a credit to Go Outdoors
22 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly and Knowledgeable Staff
We were served by Thomas who was helpful, friendly and knowledgeable about the products. Came away with a new pair of boots and a couple of pairs of socks.
19 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Graham was great
Price was a bargain. Graham the sales assistant was very knowledgeable and friendly, really nice man.
18 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
good job !
miranda advised me about the product i had in mind . it turned out to be exactly what i wanted ,, well done.
9 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Paul and Miranda are the best
Paul and Miranda have been great and sorted me out.
I am 76 years and want to try the kit I haven't been hiking before and I really want to be fitter.
11 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
Miranda was very knowledgeable and extremely helpful when we visited the store to get what we needed for my daughter's DofE expedition. She also had the patience of a saint! :-)
9 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Miranda who served us was very helpful stressing the value of orthotic insoles to relieve pressure on the foot and selecting the best brand for my requirements.This store is always our first choice when purchasing a new pair of walking boots.
2 July 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great friendly advice from Miranda
Great friendly advice from Miranda, very knowledgeable about best insoles.
26 June 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff and the size we…
Very helpful staff and the size we wanted was in stock.
12 June 2026
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff & comprehensive stock big price rise
Helpful staff.
Good selection of stock.
Had just the walking shoe I needed to replace boot I first bought about 18 months ago.
As I was buying a replacement for the previous item I was surprised how much it had increased in price by 50% in just over a year. This price rise is most likely due to international economic factors. Thanks President Trump.
19 June 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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