We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
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See what reviewers are saying
The friendly sales assistant found my online order on her computer very quickly and handed over my parcel. I was impressed by her speed and efficiency, which has always been the case with the sales as... See more
Company replied
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
I visited the Skipton store thinking it was still owned by the previous owners..I was surprised to see Go Outdoor were the new owners as their other stores were huge cavernous places. I wasn't as impr... See more
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Company details
- #60 of 80 best companies in Camping Shop
- #62 of 121 best companies in Activewear shop
- #68 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #23 of 37 best companies in Running Shop
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
231 reviews
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Dry Robe
Staff were friendly, knowledgeable and helpful.
I was in a rush and tgey were really efficient too.
Product is lovely. Hope it does it’s job.
5 February 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good quality outdoor wear at competitive prices.
Shopped in store for some RAB waterproof trousers and some gaiters. Members of staff were friendly and helpful, and prices competitive. Very pleased with my purchases and the overall shopping experience.
21 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service
Miranda and Lizzie provided great service - were knowledgeable about the products and so very helpful thank you both.
11 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Miranda was great!
Needed some walking shoes at a good price. GO understood the assignment! Miranda was great, I got my shoes and we headed to Bolton Abbey. Great shoes, great service!
28 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great shop assist, great purchases
I had a very helpful shop assistant, Miranda, who listened to what I was asking for; she was friendly, respectful of my space, was straight forward in her advice and left me me make my choices and decide what and whether I wanted to buy.
I bought exactly what I needed for my trip to Spain, including waterproof phone bag, secure wallet for bank cards, an appropriately sized rucksack (for flight luggage and holiday use) and mini-padlocks for security. I was delighted also to find a top-quality duvet jacket with pockets for passport, wallet, phone etc.. Thank you for your service, Miranda.
I'm travelling light AND fully equiped!
23 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chloe was very helpful.
22 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Emma Thank you for helping me purchase…
Emma Thank you for helping me purchase some items for your store
15 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great team
Great stock. Strong pricing. Very helpful team. Emma in particular was very helpful.
10 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service, great product, great price
Great service and advice on walking boots from Miranda.
11 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Go Miranda! 👍
Miranda was excellent, great service, knowledgeable on the products and made recommendations we liked. , stock in the shop was good, we got a great deal on boots and clothes
11 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A gem of a boot shop
We have been customers of GoOutdoors for several years and use the chain regularly for our out door needs. I bought a pair of walking boots for my wife thinking she would like them but unfortunately she did not so while in the dales we decided to call at the Skipton store and see what they could do to resolve the issue. They could not have been more helpful and we were able to try several boots before purchasing a pair of Scarpa boots after taking advice from Caitlin and her boss who were both extremely helpful. Thank you.
9 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Thanks very much! Excellent
No nonsense service. Pleasant and prompt. The lady knew her products and within 10 minutes I had what I was looking for and was heading to the door. Shopping as it should be. Thanks a lot - Excellent. My apologies that I do not know the name of the lady who sold me the Merrell trainers.
17 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I had bought some bridgedale socks and…
I had bought some bridgedale socks and and sadly picked up the wrong ones. The ones I wanted didn't have my husbands size. Miranda who was already dealing with two lots of people she still kindly volunteered to go and look for the socks as soon as she had finished. She came back with quite a few pairs which was fab as it enabled me to buy another two pairs for my husband.
9 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very helpful in my choosing the right…
Very helpful in my choosing the right product
3 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Professional, caring, knowledgeable store colleagues.
We popped into the shop in the hope of finding a suitable pair of walking boots for my partner to prevent him completing another walk in his steel toe construction boots (🫣).
We had no idea what would be a good option and requested two different pairs from Alison who also recommended we try on a third pair, which my partner was instantly sold on after trying them on. Alison wasn’t trying to upsell as the boots were cheaper. Her main concern was that my partner had the best option for his requirements. We spent the following day walking for 3.5 hours and the boots were comfortable, didn’t rub or catch on their foot once, they are delighted with them and it’s all down to the care and professionalism of Alison. Thank you.
30 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Above and Beyond Help at Go Outdoors Skipton
We had an absolutely fantastic experience at Go Outdoors in Skipton, thanks to Caitlin. After a long day of hiking, my partner was having some trouble with his boots, and Caitlin was just amazing. She was incredibly patient, super friendly, and made the whole process fun, even letting us try on what felt like all the hiking boots in the store until we found the perfect fit. Thanks to her, we left the store really happy and comfortable. Highly recommend visiting this store if you’re in Skipton and need outdoor gear! Very friendly and welcoming.
3 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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