We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
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See what reviewers are saying
The friendly sales assistant found my online order on her computer very quickly and handed over my parcel. I was impressed by her speed and efficiency, which has always been the case with the sales as... See more
Company replied
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
I visited the Skipton store thinking it was still owned by the previous owners..I was surprised to see Go Outdoor were the new owners as their other stores were huge cavernous places. I wasn't as impr... See more
Company replied
Company details
- #59 of 80 best companies in Camping Shop
- #62 of 122 best companies in Activewear shop
- #69 of 93 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #23 of 39 best companies in Running Shop
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
229 reviews
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Excellent service from Miranda
Excellent service from Miranda. She listened to our needs and helped us select the perfect coat.
2 January 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent Customer Service
We called in to look at some new walking boots for my partner. A lady approached us and asked us if we were being looked after. We asked to see a few different pairs in the particular size and the lady, Miranda, went to get them. After trying on at least 4 pairs and needing other sizes to try, we settled on what we wanted. Pretty much a perfect transaction. The guy at the till was polite, upbeat and professional too so overall a great experience. Well done to Miranda and the helpful staff at Go Outdoors Skipton!
31 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and great service for our…
Very helpful and great service for our new walking shoes purchase. Thanks Miranda 👍
31 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Miranda was excellent!
Miranda was extremely helpful when I was buying some new walking boots and socks. She's clearly very knowledgeable and strikes an excellent tone with customers.
17 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Miranda was brilliant in recommending…
Miranda was brilliant in recommending what to buy for our son who’s off travelling. Her knowledge of the products was outstanding - and she was just generally wonderful- really couldn’t have been more helpful.
5 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent friendly service
Excellent friendly service. Quality products
4 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful and well informed
Miranda was very helpful when I was selecting a head torch today. She answered my questions which enabled me to choose.
3 December 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service
Excellent service, good advice and knowledgeable,friendly staff. Thank you Miranda and colleagues
Mary
19 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful
I was served by Miranda who was very helpful and knowledgeable. Came away with a new pair of hiking boots, new waterproof and some walking shoes, really happy with all of them. She took lots of time to make sure I had the right fit.
19 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
5 star customer service
Called in to purchase outdoor shoes. Good selection and I tried a lot on before purchasing some.
What was outstanding was the customer service.
Being greeted warmly by Jamie, then having the time without pressure to try on all the shoes. I felt listened to (about what my needs were) and received good advice and suggestions from Miranda.
I was also shown some socks (salomon slim with bottom padding) that I purchased)-these are the comfiest socks I own now!
14 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I visited Go out doors Skipton looking…
I visited Go out doors Skipton looking for a waterproof jacket. Unfortunately there was nothing in the colours I was looking for, but the assistant, Miranda was very helpful and tried her best to help me.
I would recommend this store.
12 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Extremely helpful snd pleasant staff…
Extremely helpful snd pleasant staff who first retrieved my membership number and then helped with choice of coats, many thanks 👍👍
12 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service on Sunday 9 November
Great service on Sunday 9 November
In Skipton store the customer service
was very good the two members of staff were friendly and helpful.
9 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My wife and I were in Go Outdoors…
My wife and I were in Go Outdoors Skipton this morning looking for waterproof trousers for me and boots for my wife. We were helped by Miranda who was able to point us in the right direction and give us appropriate advice. We always enjoy being looked after by friendly staff and were very happy with our purchases.
7 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Visited the skipton store to buy a new…
Visited the skipton store to buy a new down jacket. Alison who assisted me, was really helpful and well informed, she guided me in the right direct. Would highly recommend a visit if you are after good outdoor gear and staff who know their stuff.
4 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Big thank you to Miranda
Big thank you to Miranda. Although I didn’t purchase anything she took the time and trouble to answer all my questions and I wouldn’t hesitate in recommending her and the outlet
5 November 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Skipton Go Outdoors - great customer service
Wanted to apply for a good outdoors membership card however was struggling to complete the application online. The lady in the Skipton store was very helpful and completed it instore so recieved the discount off our shopping straight away. A huge saving from the normal retail price.
18 October 2025
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Got what I wanted at a reasonable price
16 October 2025
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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