Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.
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Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.
Company replied
Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... See more
Company replied
Came to buy a camping toilet and while browsing was approached by Ade who asked if we needed any assistance. I had a question re the chemicals needed and he explained the difference between the array... See more
Company replied
I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... See more
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Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom
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Called onto the store for a coat for my grandson. The staff were helpful and knowledgeable. The refurbishment has improved the store. There is plenty of free parking. All in all a great experience. 10/10 from me.

Reply from GO Outdoors - Wolverhampton
I bought an OEX tent box, first the members price was fantastic, a serious discount.
Second, ALL the staff I encountered were exceptional, helping get it onto my car and in the initial discussing of the actual equipment.
Finally, a special thanks to Ade, who assisted in helping me fix and secure the box onto my car, getting wet in the process as the heavens opened. Top man.
Many thanks to all.

Reply from GO Outdoors - Wolverhampton
Abbie gave me a refund without any problems, she was very polite and helpful.

Reply from GO Outdoors - Wolverhampton
Everything was accessible and enjoyed browsing around store. Ann-Marie was very polite and helpful.

Reply from GO Outdoors - Wolverhampton
I have my DofE expedition in a few weeks but luckily Jess W was there to help. She spent time with us going through the kit list and suggesting cheaper but still high-quality alternatives to suit our budget. Having done DofE herself, her knowledge and advice was amazing. She was funny and easy to talk to which made our shopping experience more enjoyable. Five stars from us, thank you Jess W. ⭐️⭐️⭐️⭐️⭐️

Reply from GO Outdoors - Wolverhampton
Got what we needed at great price. Great assstance from Abi Y

Reply from GO Outdoors - Wolverhampton
The store looks great after it's upgrade and has a great open layout with everything you could hope to get your hands on for an outdoor experience. Abby was great help at checkout as well.

Reply from GO Outdoors - Wolverhampton
Was served by Ann-Marie who could not have been more welcoming or professional. Service with a smile and a helpful attitude goes a long way.

Reply from GO Outdoors - Wolverhampton
We bought quite a lot of stuff - Berghaus tent, footprint, carpet, gazebo etc and received superb help from Vicky and then Simran regarding the various bundles and the stores own discount. Very happy with purchases and assistance received.

Reply from GO Outdoors - Wolverhampton
Helpful staff (Tanita), well organised and tidy store. Variety of products.

Reply from GO Outdoors - Wolverhampton
Tanita was amazing.
Great customer service, lovely lady.
The Wolverhampton branch was so nice and peaceful, very clean and well organised.

Reply from GO Outdoors - Wolverhampton

Reply from GO Outdoors - Wolverhampton
I visited the Wolverhampton branch and brought a air tent on Sunday but the foot print and carpet wasn’t available I was told to come back before the offers finished as the store had been revamped they were offering an extra 15% of in store only I returned Wednesday before the offers expired and on both occasions the help from the staff was excellent.The service and help from carrying the tent to the counter and providing the discount and advice was really good .
The staff names who helped on both occasions were Jo /Vicky and Abi great customer care and service on both visits

Reply from GO Outdoors - Wolverhampton
I used Go outdoors. Last week at wolverhampton i was very impressed with the brilliant service. I was also fortunate to talk to the store manager who was a first class Guy and customer servicewas Brilliant i see they have finished the upgrade on the store and will be shopping there for sure in the future good luck to Marc at Go outdoors Wolverhampton and all the very pleasant staff Nick

Reply from GO Outdoors - Wolverhampton
Brandon and simran were great. Couldn't be more helpful

Reply from GO Outdoors - Wolverhampton
Thanks Ryan.
Great customer service with a smile and a bit of banter.
Just the thing you need at the tills after trawling the store for the best buys on its Grand re-opening.

Reply from GO Outdoors - Wolverhampton

Reply from GO Outdoors - Wolverhampton
All of the staff were helpful, friendly and courteous. The shop layout was good and clean. Good choice of stock great prices. Grateful for the toilets!
My only issue was the loud music at the entrance on the day we visited. I didn’t mind the music per se, but it was just too loud. Once the music stopped, I could concentrate on what I wanted to purchase. I think it was a one off promotional gimmick. Despite that, enjoyed my visit and found everything I needed.

Reply from GO Outdoors - Wolverhampton
The store didn’t look much different from visiting a few weeks ago. We arrived early to claim a goodie bag as well as to buy some camping gear but we were apparently too late for the goodie bag. It wasn’t helped by the fact that some families had more than one bag each which clearly showed that it wasn’t organised or monitored well. Some people even entered the store to claim the bag and then came straight out after not having bought anything. My children and I awoke early specifically for a goodie bag and some excellent offers for our upcoming camping trip and we came away very disappointed.

Reply from GO Outdoors - Wolverhampton
Plenty of assistance within the store on such a busy day ,pleasant staff..

Reply from GO Outdoors - Wolverhampton
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