GO Outdoors - Wolverhampton Reviews 

The store was amazingly tidy with all items clearly priced. Staff were helpful to guide me regarding gortex clothing ready for my next adventure. Sabrina on checkout was very polite and efficient when renewing my membership card etc.

Went to look for climbing shoes and sunglasses. Young woman informed me the store doesn’t any longer sell climbing equipment but told me what stores do which was helpful. I then spoke to Ryan who came off a till to help me look at Oakley’s sunglasses, Ryan was patient and asked a manager if I could try them outside in the sun. He also let me try his glasses which were polarised so I could compare the difference. I’d found the same pair on line so Ryan price matched +10%. Overall had a good experience in store found the staff cheerful and helpful. 👌🏻 great store, Leisure lakes bikes are a good addition

Needed specialist advice re some hiking boots and sizing. Excellent service by both Sabrina and Denton. Even helped me with a price match. Very happy.

Great service at the Wolverhampton store. Katie was extremely knowledgeable and helpful. We love visiting this store for everything we need.

Shout Out to Abi Y at Wolverhampton Go outdoors excellent customer service sorting out my purchase would definitely recommend this store.

Good service, friendly staff

After discovering yesterday that my membership card was apparently not linked to my online account, (even though I have used it online before 🤷‍♀️) I made various frustrating and fruitless attempts to contact Customer Care at GoOutdoors to get this rectified. I wanted to make a purchase and take advantage of the online discount being offered on walking boots, so I decided to phone and see if my local branch could help at all instead.
The staff at Wolverhampton were amazing. Ann-Marie answered the phone and was friendly and helpful from the get-go. She understood my issue straight away and although she said they weren't able to link my card in store, she checked their stock, put the boots aside for me to collect later in the day, and also spoke with the manager, who authorised the discount that I was unable to access online!
I would like to say a very big thank you to both Ann-Marie and Vicky for their kindness and care - you really made my day 😊

My very inquisitive 7 year old and I visited the store on Saturday. The staff were exceptionally helpful, in particular the colleague who guided us to the swimming section and Jashan and Abi Y on the tills who had a lovely chat with my daughter. Really excellent service. Thank you!

I made a mistake when buying a flogas propane cylinder and discovered a few weeks later that my regulator would not fit, it was "screw on" rather than "clip on" I only discovered this after breaking the seal which made matters a bit more complicated.

I returned to Go Outdoors to explain the problem and see if it was possible to exchange the bottle. As the seal was broken this wasn't straightforward as there was nothing to indicate whether any gas had been used making it difficult to sell the returned bottle to a new customer.

I fully understood the problem and was very happy that the store manager found a solution by weighing the bottle and comparing it to other new ones. Once he was satisfied that no gas had been used, he authorised an exchange which I was extremely grateful for.

All the staff were very helpful and understanding doing all that they could to assist me, in particular John and Abiy..

Thank you to all at Go Outdoors who helped me solve MY mistake.

David Williams.

Amazing customer service, Ashley Hand was a great aid in choosing a tent and is an overall class person.

Amazing service when picking out a tent, Ashley hand was lovely at the till and very helpful when assisting us with choosing a tent.

Excellent service.very noligable. Marc,ash,ann-marie

The server Jo was wonderful! A couple of the items I bought were showing as more money on the till compared to the displays but he was very accommodating and was able to price match the items. Very patient and good customer service

Great customer service and product knowledge. I was particularly impressed with Ewan who was very helpful and patient and took the time to assist with shoe fitting for my three children. Sabrina was also really polite, friendly and helpful on the tills.

Didn't email me when it arrived at Wolverhampton.
Staff who delt we me were very polite and delt with it quickly

Visited recently revamped store. Good selection of various items for outdoor activities. Organised well and easy to find. Good quality and availability and with discount card good savings. Friendly staff and good parking.

Served by Ann-Marie who was extremely helpful. Went out of her way to check a price for us on some garment washing and waterproofing and actually found us a better offer under our membership.

Jess was friendly and helpful with my shop. She helped me pick the right gear for my hiking trip. Go outdoors has a great selection for hiking gear.

The store is easy to navigate and find what you’re looking for. Served by Abi Y today and she was very pleasant helping with reading the sizing on the socks for me as I hadn’t taken my glasses into store. She was also interested in me as a person asking about my day.