On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... See more
Company replied
The Shambles 7-8, WR1 2RF Worcester, England, GB
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On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... See more
Company replied
I would like to give recognition to the wonderful customer service i recieved from a customer assistant in worcester city store who,s name is nicola.She went above and behond to help me choose and adv... See more
Company replied
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... See more
Company replied
Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... See more
Company replied
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The Shambles 7-8, WR1 2RF, Worcester, England, United Kingdom
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Excellent products and service from Shirley@worcs 2592

Reply from GO Outdoors - Worcester (Express)
Served by Shirley who is always very helpful. It makes all the difference between wanting to purchase something from GO and returning to them in the future. Thank you Shirley.

Reply from GO Outdoors - Worcester (Express)
Thank you Shirley.
2592 Worcs
Great assistance, very helpful 🙌🏼

Reply from GO Outdoors - Worcester (Express)
Really good choice of products & good value prices.
Solace was very helpful in the shoe department and Shirley served us on the till and was so knowledgeable and friendly - a true asset to your store!

Reply from GO Outdoors - Worcester (Express)
Shirley was very helpful and knowledgeable. Superb customer service.

Reply from GO Outdoors - Worcester (Express)
Served by Shirley@2592 who knew her footwear! Very attentive and was knowledgable so I came away with what I was looking for.

Reply from GO Outdoors - Worcester (Express)
Very good service from Shirley as asked for a product and she that they had them but not on shop floor return from store room with item
Shirley @ Worc 2592

Reply from GO Outdoors - Worcester (Express)
Friendly staff (Erik and Shirley) helped me find what I needed, boots cheaper than identical ones bought last year! Happy with my purchases.

Reply from GO Outdoors - Worcester (Express)

Reply from GO Outdoors - Worcester (Express)
What always makes me agree a 5 star rating is Shirley.
She has been with the store for awhile and always has a smile to welcome customers. She is a credit to the store and the wider company.
Although having worked in retail for many years you really need to improve you stocking/re-ordering processes.

Reply from GO Outdoors - Worcester (Express)
Romie was fantastic helping me today what a great example of the highest level of customer service- will be back as soon as buying more

Reply from GO Outdoors - Worcester (Express)
Served by helpful and knowledgeable Shirley

Reply from GO Outdoors - Worcester (Express)
You had the product I wanted in stock and the assistant, Shirley was very helpful and knowledgeable.

Reply from GO Outdoors - Worcester (Express)
Served on Thu 16 Apr 26 by Shirley who really went above & beyond to find me the best 'fit' water pouch to fit in my backpack. Have sourced me the most user friendly one she then went out of her way to find me the best deal using not only my Discount Card but also because I'm a military veteran with a Veteran's ID card. Thank you - the water pouch worked brilliantly during my 100 Mile Charity walk last week.

Reply from GO Outdoors - Worcester (Express)
Solace offered to help me as soon as I walked into the store, and was quick and efficient at getting me the sizes I required in walking boots I wanted to try on. Solace advised me that I could purchase any boots with a 28 day return window, if I wanted to try them at home which was helpful.
When I asked for another opinion about how the boots fitted, Shirley was amazingly helpful, and experienced enough to check how I walked in them and where my toe reached; she was also extremely knowledgeable about the whole subject of walking boots which was so helpful!
Both staff made me feel that the most important thing to them was that I found something most suitable for me, rather than any pressure to buy there and then.
Due to my experience, I would return in the future to the Worcester store.

Reply from GO Outdoors - Worcester (Express)
I went to buy a pair of walking boots.
Shirley @2592 Worcester store was very helpful with information, advice in helping to choose the right pair.
Wonderful service.
Thank you!

Reply from GO Outdoors - Worcester (Express)
Went to the Worcester store to purchase some trousers. Great customer service from Shirley. She advised that I try them on and went through various other options. I must admit Shirley is extremely helpful and nothing was too much trouble for her. I now have membership for all my future purchases. I will definately be shopping in the Worcester (2592) store in future.

Reply from GO Outdoors - Worcester (Express)
I visited the Worcester shop today looking to purchase thermal wear for a forthcoming trip to India. Got great service from Shirley - who have me great advice and talked me through all the options expertly. Highly recommended. Many thanks.
Jamie Gray

Reply from GO Outdoors - Worcester (Express)
I received great service today when purchasing a backpack for an upcoming hiking holiday. Paul took the time to show me lots of options. He asked the right questions to establish exactly what I needed. Paul also ensured that the backpack would be comfortable, by adjusting and fitting it correctly. Exceeded my expectations. Thank you.

Reply from GO Outdoors - Worcester (Express)
Was blown away today by your employee Shirley @ 2592 Worcester.
She was so knowledgeable on the products,did not rush us and was extremely helpful.She is an absolute gem,and needs to be recognized
Thankyou
We will be back😊

Reply from GO Outdoors - Worcester (Express)
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