The Handmade Christmas Co Reviews 

3,996
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are wonderfully designed, beautifully made, carefully crafted, and arrive very quickly to their destinations. People also deeply appreciate the exceptionally secure packaging, wonderful presentation, and the consistently high quality of the festive items received. Buyers often point out how helpful the support team is when answering questions about tracking or personalizing orders. Some reviewers were not happy with unexpected delivery delays, late arrivals, and occasional shipping issues that happened during peak holiday periods. Consumers additionally noted minor imperfections in customization, such as missing characters on names or uneven wood finishes on a few specific items.

What people talk about most

Product

People report high satisfaction with the products, frequently praising the excellent quality, beautiful... See more

Quality

Customers expressed great satisfaction regarding the high quality and beautiful design of the products.... See more

Delivery service

Consumers find delivery service to be generally satisfying, with many reviewers highlighting prompt dispatch... See more

Order

Reviewers express great satisfaction regarding their order experience, highlighting user-friendly websites... See more

Service

Reviewers highlight positive aspects of service, praising the amazingly great and 1st class delivery that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Handmade Christmas Company were superb. The items they made for us were lovely but one stocking has the hanging loop on the wrong side. I contacted them and the immediate response was that a repla... See more

Rated 5 out of 5 stars

I was absolutely delighted with the products received. I was a little dubious about ordering the Xmas box as I wasn’t sure on the size or finish I’d receive, however it is absolutely fantastic, so ple... See more

Rated 5 out of 5 stars

Used the Handmade Christmas Company a few times now , they never disappoint… Beautifully made, they look so beautiful and so jolly for Christmas Eve. They had a beautiful fragrance on them too. O... See more

Rated 5 out of 5 stars

I ordered personalised Christmas crackers and am very, very happy with them. They are just great! I had contacted with The Handmade Christmas Co regarding delivery times and received a reply almost... See more


4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,996)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christmas sacks

Have purchased many items, my favourite being the Christmas sacks. Great quality and love that they can be personalised, I ordered one again this year for the newest member of the family as well as three lovely gingerbread men tree decorations. Great service and delivery always ☺️

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Simple Gorgeous

I have purchased three items from the Handmade Christmas co now and they are really lovely. We also used the company for corporate gifts which were beautiful. Will definitely be using next year!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Good quality items

Good quality items. I have bought several over the years and they have stood the test of time. My grandchildren are delighted with them.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

The perfect place for a gift or keepsake

I wanted a special Christmas gift for my sister who lost her son this year. My nephew was ginger so I found the perfect Gingerbread Man here and got his name printed to it. The quality is amazing and delivery was so quick I can not thank you all enough.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful and a pleasure to deal with

Came across this company and am so glad I did, it was full of beautiful and wonderful gifts for every occasion and every age. Brought a hamper for my partner for Christmas as a gift. So pleased with it, everything from the way it was carefully packaged to the presentation of the gift. It really it wonderful and I know my partner is going to love it. The contents were all in a wooden box with a carry handle and the front slide off to show all the goodies carefully packed against straw. So pleased with it and the customer service is amazing. Thank you for a 100% service.

25 November 2025
Unprompted review

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