We were given plenty of hotel options for our preferred holiday location. Airport hotel and parking also booked by Hays- very convenient. Friendly staff at Hays -always willing to help. Emails and pap... See more
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See what reviewers are saying
Very friendly and professional member of staff and answered all our queries, when booking our cruise. Great to be able to book at are local Hays Travel agent.
Company replied
A first class service, Michelle clearly understood our requirements for a tailor made holiday in Annecy, sourcing flights transfers and hotel. Responding promptly to questions raised when reviewing... See more
Company replied
Michelle was really helpful and made booking the holiday really easy. She was really knowledgeable and advised us about things we hadn’t even considered. This is the 2nd holiday I have booked with her... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Horse & Jockey Yard, St. John's Street, DE6 1GH, Ashbourne, United Kingdom
- 01335656015
4.9
Excellent
866 reviews
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Reply from Hays Travel - Ashbourne
Thank you for your 5* review. Kind regards Charlotte
Elise was extremely helpful and nothing…
Elise was extremely helpful and nothing was too much trouble for her, would always recommend Hays Travel Ashbourne for your holiday needs.
13 November 2025
Reply from Hays Travel - Ashbourne
Thank you for your very kind words! I am glad we were able to help with your holiday needs! I hope you have a fabulous time away! Kind Regards, Elise.
Fabulous service
The staff at the Ashbourne branch are absolutely fantastic. Nothing is too much trouble. They're all incredibly knowledgeable and are able to help quickly and efficiently
8 November 2025
Reply from Hays Travel - Ashbourne
Thank you for your lovely feedback and your continued support. Its a great price. Thanks Michelle
Hays Travel at Ashbourne branch are…
Hays Travel at Ashbourne branch are amazing they really look after you and are always lovely to talk to .
11 November 2025
Reply from Hays Travel - Ashbourne
Thank you for your lovely feedback and thank you for booking with us again. Kind regards Michelle
The staff in the Ashbourne branch are…
The staff in the Ashbourne branch are so friendly and helpful they listen and answer all your questions which I’m sure they have answered thousands of times. They take all the stress for you just a joy to go into the shop and get sorted. A big thank you to Joanne who has so much patience.
9 November 2025
Reply from Hays Travel - Ashbourne
Thank you so much for your lovely feedback Anita. It's always a pleasure to chat with you when you are in store. Kind regards Joanne
Reply from Hays Travel - Ashbourne
Thank you for your lovely feedback and thank you for booking with me again. Kind regards Joanne
The advisor was so knowledgeable
The advisor was so knowledgeable, whatever I asked, she replied with confidence.
1 November 2025
Reply from Hays Travel - Ashbourne
Thank you for the kind words, it is always a pleasure to book your holiday and I hope you have a fab time! Kind Regards, Elise.
Very helpful …
They listen to what you want and guide you towards your best options.
No rush at all.
Really professional and friendly service.
27 October 2025
Reply from Hays Travel - Ashbourne
Thank you for your kind words and thank you for booking with me. It was lovely to chat with you yesterday and I'm sure you are both going to have a wonderful time. Kind regards Joanne
The ladies in the Ashbourne Office are…
The ladies in the Ashbourne Office are most helpful and patient. I got exactly what I wanted. Thank you.
24 October 2025
Reply from Hays Travel - Ashbourne
Thank you for your lovely feedback and thank you for booking your holiday with us. Kind regards Joanne
Joanne was wonderful
Joanne was wonderful, very efficient and helpful. Kept us continually updated and a pleasure to work with.
23 October 2025
Reply from Hays Travel - Ashbourne
Thank you so much for your lovely feedback and thank you for booking with me again. Kind regards Joanne
As soon as you walk through the doors…
As soon as you walk through the doors at Hays Travel Ashbourne you are made very welcome and at ease. The staff are very helpful and are happy to help you get the holiday we deserve. They also try in everyday to get the best deals. We wouldn't go anywhere else to book our holiday. Nothing is too much trouble.
12 October 2025
Reply from Hays Travel - Ashbourne
Thank you so much for the lovely review and for your continued support. Lovely to see you both. Kind regards Charlotte
Elise was professional friendly and…
Elise was professional friendly and extremely helpful
18 October 2025
Reply from Hays Travel - Ashbourne
Thank you so much for the lovely review , it was lovely to meet you. Kind regards Elise
Very friendly and excellent service…
Very friendly and excellent service cannot recommend them enough
18 October 2025
Reply from Hays Travel - Ashbourne
Thank you for the 5* review , it was lovely to meet you. Kind regards Elise
Wonderful Customer Service
Elise was so helpful, she really went above and beyond to find the best holiday for us.
18 October 2025
Reply from Hays Travel - Ashbourne
Thank you for the 5* review , it was a pleasure to find you your holiday. Kind regards Elise
Ashbourne Hays Travel once again outstanding
Once again great service from Hays Travel. Elise Was great & we had no issues in booking our city break & went the extra mile to get us the best discount from Jet2. The shop has just had a make over which looks great.
The only disappointment was when I approached a lady she told me she was only dealing with Belper customers ( I presume Belper shop was having a refit ) a sign might have been nice.
16 October 2025
Reply from Hays Travel - Ashbourne
Always a pleasure booking your holiday! It was lovely seeing you again, thank you for the continued support. I am glad you like the new shop and I hope you have an amazing time away! Kind Regards, Elise.
Helpful and informative
All staff made us feel welcome, and very informative on subject matter.
Elise was extremely helpful on my initial visit, which in turn made me want to go back and book with her.
Will definitely use Hays Travel again.
15 October 2025
Reply from Hays Travel - Ashbourne
It was lovely to meet you, I hope you have a lovely holiday and can't wait to hear all about it on your return. Kind Regards, Elise.
Very helpful and knowledgeable staff.
3 October 2025
Reply from Hays Travel - Ashbourne
Thank you for your kind words, it was lovely meeting you both. Have a fabulous holiday. Kind Regards, Elise.
Great experience
As always, excellent service from Joanne at Hayes Travel.
Joanne listened to what we wanted, gave us priced options and shared her P&O knowledge. Joanne's patience with making sure we enjoy the sort of holiday we want is much appreciated. Hayes in Ashbourne is a great store with fantastic, helpful and friendly staff.
Thank you
4 October 2025
Reply from Hays Travel - Ashbourne
It was a pleasure booking your holiday! I am glad we were able to find the perfect cruise for you both and we look forward to hearing all about the adventures you get up to!
Kind Regards, Joanne.
Joanne at Hays in Ashbourne is…
Joanne at Hays in Ashbourne is extremely helpful and knows exactly the sort of holiday we want. She is quick to respond to my messages and I feel secure in the knowledge that she will sort everything out for us without me having to chase. She is polite, friendly and very approachable.
1 October 2025
Reply from Hays Travel - Ashbourne
Thank you so much for your lovely feedback Jo and thank you for booking with me again. Kind regards Joanne
excellent service
Very helpful, sorted out flights to link up with the holiday. A professional approach, but warm and friendly.
28 September 2025
Reply from Hays Travel - Ashbourne
Thank you for the very kind review, it was lovely meeting you! Thank you for booking with me, I hope you have an amazing holiday, I can't wait to hear all about it.
Kind Regards, Elise.
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