Excellent customer service going above and beyond to make our trip special. Mia tailored our holiday to ensure every detail was perfect and got us the best deal available. We were given tips and advic... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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See what reviewers are saying
very well informed, knew what they were doing(Izzy) helped us all the way through the process of booking our holiday, car parking, travel money, and plenty of assurance
Company replied
Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
I always book with Hays ashton in makerfield branch and they are all great, this time Holly (blonde) very satisfied we'll be in touch soon thanks
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
756 reviews
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Very friendly and New what there…
Very friendly and New what there talking about. Always reliable
14 June 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so glad you found our team knowledgeable and reliable!
Kind Regards
Hays Travel
Very friendly polite and professional staff
We have booked 8 cruises with Hays Ashton in Makerfield and as usual all the staff were friendly,polite and professional a big thank you to all
13 June 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so pleased to hear about your positive experiences with us. Thank you for your continued loyalty and kind words!
Kind Regards
Hays Travel
First time at Hayes travel.
Called into the local branch with a few ideas for a break. We were given fantastic guidance and advice from Victoria. The service was top quality. Will definitely use the travel company again.
7 June 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so glad we could provide fantastic guidance and top-quality service for your break. We appreciate your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your kind feedback!
Reply from Hays Travel - Ashton-in-Makerfield
R H Hitchen,
We appreciate your kind words!
Kind Regards
Hays Travel
You’re member of staff was extremely…
You’re member of staff was extremely helpful and professional made me feel comfortable couldn’t thank her enough l would definitely recommend your Travel Agents
30 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so happy to hear our team provided such a helpful and professional experience. Thank you for your kind recommendation!
Kind Regards
Hays Travel
Great customer one to one service :)
1 June 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words. We are glad you enjoyed our service.
Kind Regards
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Great experience
pleasant staff, very welcoming. knowledgeable, gave me paperwork needed, booked Intercruise coach, helped look for another cruise for 2027 and told me process for currency etc. Lovely, its a pleasure going to store
12 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words and look forward to assisting you again soon!
Kind Regards
Hays Travel
Very helpful
Very helpful, pleasant and knowledgeable and willing to help could highly recommend flights, transfers and hotel all done for you no issues
28 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for this lovely review! We hope you have amazing time 😊
Highly recommended
Very friendly staff who couldn’t have been more helpful. We always use Hays Travel Ashton in Makerfield and would recommend without hesitation.
17 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
JC,
We are so pleased to hear about your positive experience with our team. We appreciate your continued loyalty and kind recommendation!
Kind Regards
Hays Travel
Always a great experience
Always a great experience booking with Kerry. Very knowledgeable and friendly team member, goes the extra mile in everything she does for us. She deserves a recognition award!
18 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so happy to hear about your excellent experience! We truly appreciate your kind words and positive feedback. Thank you!
Kind Regards
Hays Travel Ashton
Mia was very helpful we needed specific…
Mia was very helpful we needed specific thinks as my husband is disabled and she spent hours helping us get the right holiday. Her colleagues also helped by offering there advice and helping to keep my 17 month old grandson entertained
20 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for this lovely review! we hope you all have a lovely time away!😊
Helpful staff
18 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you very much for your feedback, we really appreciate it
Always brilliant service
Kerry who we always book with, is so helpful and always finds the exact, perfect holiday for us.
We have dealt with Hayes Travel for a number of years, and have never been disappointed with the service.
Well done 👍
6 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
We truly appreciate your wonderful feedback! We are so pleased to know we consistently find your perfect holiday. Thank you for your continued loyalty.
Kind Regards
Was simple an easy to book staff are…
Was simple an easy to book staff are helpful I find it better to book with someone rather than on a screen
5 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind review and are so glad booking was simple and easy. We're happy our staff were helpful, and you prefer booking with someone.
Kind Regards
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a wonderful review; it means a lot to us that you enjoy our service.
Kind regards,
Hays Travel Ashton
The lady who took our booking was…
The lady who took our booking was amazing, we was there forever deciding on where to go. She was so patient showed us so much until we finally found somewhere . It's an important special birthday next year and this lady helped us to get it right,
10 April 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We are so pleased to hear that our team member provided such excellent support as you planned this significant birthday trip. It was our pleasure to assist you.
Kind regards
Hays Travel Ashton
Staff extremely helpful and pleasant
Staff extremely helpful and pleasant. Matched our requirements with no problem at all.
23 April 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a great review! We're so glad to hear our staff met your needs.
Kind Regards
Your representative Victoria was…
Your representative Victoria was amazing. She asked all about what we were looking for and went through every angle to make sure our holiday was the perfect one for us. This is a special holiday for us as its our 30th wedding anniversary. We are so happy 😊
5 May 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that our representative helped you plan the perfect holiday for your special 30th wedding anniversary. We appreciate your positive feedback and hope you enjoy your trip!
Kind Regards
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