Excellent customer service going above and beyond to make our trip special. Mia tailored our holiday to ensure every detail was perfect and got us the best deal available. We were given tips and advic... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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See what reviewers are saying
very well informed, knew what they were doing(Izzy) helped us all the way through the process of booking our holiday, car parking, travel money, and plenty of assurance
Company replied
Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
I always book with Hays ashton in makerfield branch and they are all great, this time Holly (blonde) very satisfied we'll be in touch soon thanks
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
756 reviews
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Great staff very polite and…
Great staff very polite and informative, nothing to much trouble
3 February 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are happy to hear that our team was polite, informative and helpful. Thank you for your kind review, we appreciate it.
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to share your kind review; we are so glad you were happy with the service provided.
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that our staff's knowledge and helpfulness stood out to you. We appreciate your positive feedback!
Hays Travel
Holiday
Always great service at Hays travel Ashton Kerry explained everything well about our holiday
4 February 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review and hope you both have a lovely holiday in Portugal.
Always book my holidays with Hays and…
Always book my holidays with Hays and everything always runs smoothly. This is important as I travel solo, also excellent staff always go above and beyond
3 February 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you booking your holidays with us. It's wonderful to hear everything always runs smoothly, especially as you travel solo. Our team aims to go above and beyond.
Hays Travel
The ladies are all fabulous n helpful
The ladies are all fabulous n helpful, they can't do enough for you and always find you a good deal. Wouldn't go anywhere else..
3 February 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We're so happy to hear that our team is helpful and always finds you a good deal. Thank you for your continued support.
Hays Travel
Holiday booked
Mia was great in sorting out our holiday.
Very patient in our ever changing enquiry !!!
and was very pleasant.
2 February 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for this lovely review. So happy I could help put this together for you! I hope you all have a great time😊
Excellent service
1 February 2026
Reply from Hays Travel - Ashton-in-Makerfield
Chris Howorth
Thank you! We hope you have a magical holiday.
Hays Travel
A great experience booking our holiday
A great experience booking our holiday. Holly was friendly, very knowledgeable, patient. I can’t believe how easy she made it seem. We have nothing at all left to do, she did it all. Fantastic
31 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
Lynn Bowden,
We appreciate you sharing your wonderful experience. We're so glad to hear that our team member was friendly, knowledgeable, and patient, making your holiday booking easy.
Hays Travel
Lovely and friendly
Lovely and friendly, very professional and understanding , Ease of booking will definitely book again
31 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
Janeil,
We appreciate your kind words and are so glad that you found the booking process easy. We look forward to assisting you again!
Hays Travel
First class service by Holly
First class service by Holly. Holly explained everything clearly that was included in our package, how we would receive the confirmation and when the final balance would need paying, all in a very polite and friendly manner 😁😁😁
30 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a great review! We are so happy to hear that you found your booking experience so helpful and friendly.
Hays Travel
Easy to talk to and made sure our needs…
Easy to talk to and made sure our needs were met
29 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you sharing your experience and are so glad we met your needs. Thanks for the positive feedback!
Hays Travel
Helped me make a booking and payment…
Helped me make a booking and payment plan with no fuss whatsoever.
29 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a wonderful review! We are so happy we made your booking and payment plan easy.
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your lovely feedback.
Hays Travel
Holiday booking
As always booking with Hays Travel is a pleasant experience as the staff are professional and will spend time to ensure you get the holiday you want
28 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We are so glad to hear that you consistently have a pleasant experience and that our team helps you find the perfect holiday.
Hays Travel
Helpful staff
28 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for booking with us. Vicky
Holly was very helpful professional and…
Holly was very helpful professional and went the extra mile to get me the right holiday to suit my needs
I am so happy with Hays Travel I've had no problem in the past with booking my holidays with them I would recommend Hays Travel to everyone.
20 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you, it really was no trouble. thanks Holly
Greeted as soon as we entered the…
Greeted as soon as we entered the store. Assistant was very keen and knowledgeable and secured are holiday with minimum fuss
25 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your feedback and are so glad to hear you were greeted well and that our assistant secured your holiday with minimal difficulty. Happy travels!
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Graham,
We're glad you had a great experience with our service. We appreciate your positive feedback and thank you for sharing.
Hays Travel
Excellent customer service.
Friendly and helpful. Nothing was too much trouble. When the holiday we were going to book wasn’t available Hollie suggested alternatives for us and spent time finding a lovely holiday for us.
20 January 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a lovely review! We're so glad that we could help you find a fantastic alternative holiday.
Hays Travel
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