I phoned with an enquiry about a trip. Karen phoned me back with a fab deal on a holiday which was just what i was looking for. Karen was so helpful and engaging with excellent, friendly communicati... See more
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We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
Company replied
My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more
Company replied
I made my initial inquiry and Leah responded to me very timely. Leah went over and above to ensure my perfect holiday was booked. Leah was professional, attentive, polite and made me feel at ease. I... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
- 02840648590
4.9
Excellent
518 reviews
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Staff
Both of the staff members I spoke with were very helpful & honest about accommodation and holidays. I never got the feeling that they were trying to "sell" me a holiday but rather find me a holiday that suited my needs.
27 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Karen really good
Karen really good, friendly and knowledgable, lots of time to go through different hotels and locations, giving honest opinion on pricing and what he thought would be good for our family but not pushy to get booking👍🏻
27 July 2026
Reply from Hays Travel - Banbridge
Thank your for your lovely review
Staff are on the ball ref holiday…
Staff are on the ball ref holiday details. Also they did call me back when they said they would. Would use them again for sure.
27 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Going the extra mile to make a…
Going the extra mile to make a difference to your holiday experience
25 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Karen was absolutely brilliant
Karen was absolutely brilliant. She was friendly, professional & knowledgeable. Made the whole process easy. Really great service.
26 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Very friendly & efficient girl Roxy
25 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
I made my initial inquiry and Leah…
I made my initial inquiry and Leah responded to me very timely.
Leah went over and above to ensure my perfect holiday was booked.
Leah was professional, attentive, polite and made me feel at ease. I would definitely book again.
24 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Reply from Hays Travel - Banbridge
Thank you for your review
New what we wanted and Roxy was able to…
New what we wanted and Roxy was able to supply are are requirements quite easly.
12 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
fantastic deal to miami
Roxi from Banbridge branch was incredibly patient and professional whilst dealing with my indecisiveness! she remained cheerful and chatty even though I asked her to try to change the package holiday numerous ways.
14 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Very helpful staff and very pleasant
Very helpful staff and very pleasant, nothing was yo much. Explained everything about the holiday that we need
14 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Roxanne - great asset to branch
Roxanne, employee of Banbridge branch was so helpful and explained everything thoroughly.
12 July 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Very experienced & knowledgeable…
Very experienced & knowledgeable person. Could not have done enough for us. Lovely to have someone to talk to face to face. Will be my go to from now on.
23 June 2026
Reply from Hays Travel - Banbridge
Thank you for lovely review
I have been dealing with Karen Lavery…
I have been dealing with Karen Lavery and Karen is simply excellent. She found and put together our holiday and explained everything.
30 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Booked a last minute holiday with Karen…
Booked a last minute holiday with Karen from the Banbridge office. Third time I’ve booked with this branch as the staff are extremely knowledgeable and very friendly. Every holiday has been perfect!
28 June 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Staff friendly and patient as they was…
Staff friendly and patient as there was no card machine and we had to mess about transferring money.
She was lovely and helpful.
21 June 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Friendly and efficient
Friendly and efficient, don't need to say anything more, only such great customer service! 😊thanks to Karen x
21 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
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