We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more
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Just booked a holiday to Japan for next year. Was served by Shelley at the Barnsley branch. what a credit to the company, every question answered, all requirements met and on top of that extremely ple... See more
We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more
Claire went out of her way to help me book a special holiday for my daughters 30th next year , we kept changing hotels and flights until we found the right choice, thank you so much.
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
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Staff always very helpful and patient…
Staff always very helpful and patient and explains clearly. Louise at the Barnsley office is extremly professional

Reply from Hays Travel - Barnsley

Reply from Hays Travel - Barnsley
Another fantastic experience booking…
Another fantastic experience booking with Hays Travel Barnsley. I went into the branch with details of a cruise I was interested in, and Clare managed to get me a great price that beat all the online searches I’d done beforehand.
I’ve been booking with Clare for a number of years now, and we’ve built a great friendly relationship. She always goes above and beyond to help and makes the whole booking process easy and stress-free. Nothing is ever too much trouble for her.
Clare is always happy to answer any questions and follows up quickly by email or phone call if needed. Her customer service is second to none, and it’s reassuring to know she’s there if you need anything.
It’s nice to deal with someone who genuinely cares about finding the best holiday for you. I always leave the shop with a smile on my face and feeling excited about my next trip.
A big thank you to Clare and the team at Hays Travel Barnsley. I wouldn’t hesitate to recommend them to anyone looking for friendly, professional service and great value holidays.

Reply from Hays Travel - Barnsley
Millie asked what we wanted for our…
Millie asked what we wanted for our holiday, and sorted it with no problems.

Reply from Hays Travel - Barnsley
It was a very good experience Tracy…
It was a very good experience Tracy who dealt with us as always was very thorough,
She is always very helpful and polite , we got exactly what we wanted, it took no time atall,
Thank you Tracy.

Reply from Hays Travel - Barnsley
The staff at Barnsley branch are the…
The staff at Barnsley branch are the most helpful people I've met. They go out of their way to make sure you are completely happy with your booking and will continue to help with any enquiries afterwards. You can bob in anytime.

Reply from Hays Travel - Barnsley
We were met at the front of the shop…
We were met at the front of the shop with a friend day welcome. After been directed to Louise's desk, Louise listened to what we were hoping for and did a few searches till she found us the perfect holiday. Louise explained everything as she went along.

Reply from Hays Travel - Barnsley

Reply from Hays Travel - Barnsley
Professional and pleasant
Young lady who delt with my booking was very pleasant and helpful, did not take long to book my holiday.

Reply from Hays Travel - Barnsley
Our rep was lovely and really helpful…
Our rep was lovely and really helpful she couldn't do enough for us her name is terri and we always book with hays travel in barnsley.

Reply from Hays Travel - Barnsley
Got my steps in.
Problems with computer systems ,meant we were instore over an hr trying to complete our insurance booking.
The lack of instore system meant i had to leave the store at least four times to get a signal .
This wants lookin into .
.

Reply from Hays Travel - Barnsley
A lovely helpful and patient lady…
A lovely helpful and patient lady called corrine helped us find what we were looking for.

Reply from Hays Travel - Barnsley
As always
As always, a first-class, professional, friendly and courteous service!
Holiday all sorted, literally in minutes.

Reply from Hays Travel - Barnsley
Always happy with Hayes fabulous staff…
Always happy with Hayes fabulous staff with a good banter

Reply from Hays Travel - Barnsley
Visit to Store
Went in store on a Sunday,it was lovely to be greeted with a smile,I had great customer service.

Reply from Hays Travel - Barnsley
So easy to book through hayes travel…
So easy to book through hayes travel very pleasant staff would highly recommend

Reply from Hays Travel - Barnsley
Happy Holiday
I called into Hayes to book a holiday for my family and was greeted politely and sat with a young lady called Shelley
She showed me holiday packages and described all the details until I chose one
Shelley was confident and knew what to look for
She has a sense of humour and I would definitely go to her when I book another holiday

Reply from Hays Travel - Barnsley
Corine was very peoffessional calming…
Corine was very peoffessional calming and understanding.

Reply from Hays Travel - Barnsley
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