We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more
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We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more
Claire went out of her way to help me book a special holiday for my daughters 30th next year , we kept changing hotels and flights until we found the right choice, thank you so much.
Very professional & friendly service. Claire listened to what I was looking to do and arranged all to fit my budget & wishes. Nothing was too much trouble & at No time did I feel I was being rushed. W... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2k reviews
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Reply from Hays Travel - Barnsley
Thankyou for your review :)
Always have a good experiance and visit…
Always have a good experiance and visit to discus our holidays. We try to see katy when we can as she has a good idea on what we are looking for and will like.
6 May 2026
Reply from Hays Travel - Barnsley
Thankyou for your review!
Very friendly staff and walked away…
Very friendly staff and walked away with two holidays booked
Going back to book a third
5 May 2026
Reply from Hays Travel - Barnsley
Thankyou for your review!
Lovely lady show ues all about cruise…
Lovely lady show ues all about cruise cabin very please
5 May 2026
Reply from Hays Travel - Barnsley
Thankyou for your review!
Brilliant service
Brilliant service, nothing was too much trouble. Found the holiday we were looking for. Really really pleased with the service we received. Would absolutely recommend hays travel. Shout out to Maddison who went beyond to help us find exactly what we were looking for.
3 May 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, it was a pleasure booking your holiday. I hope you have a lovely time away :)
Booked our cruise for 2028 with…
Booked our cruise for 2028 with Madison, she was very helpful and we shared several phonecalls to make sure everything was correct and complete.
1 May 2026
Reply from Hays Travel - Barnsley
Thankyou for your review!
Reply from Hays Travel - Barnsley
Thankyou for your review!
Staff are very friendly & helpful i…
Staff are very friendly & helpful i have booked with Hays travel a few times.
21 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Your staff could not do enough for us…
Your staff could not do enough for us and making booking easy and answered any quiries we had excellent.
21 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Got what we wanted no fuss
Got what we wanted no fuss, very easy to talk to explained everything and answered all our questions
28 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
All the staff were extremely helpful…
All the staff were extremely helpful and made my visit easy
19 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Claire from Barnsley branch was amazing…
Claire from Barnsley branch was amazing very helpful as I was unsure where to go on my own with 2 kids she was brilliant she help me find somewhere that kids are so excited to go
Would highly recommend she was great thankyou
25 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words. best wishes Clare
Everything was done first class by…
Everything was done first class by maddison as every time I book a holiday with hays travel barnsley
22 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words. best wishes Madison
always helpful
always helpful, always get straight back to you and listen to what you want
21 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words. Best wishes Corinne
Staff friendly and very helpful
19 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Friendly and helpful
The travel consultant Shelley was very friendly and made me feel welcome. She printed off all my travel documents and luggage labels for my forthcoming cruise , which is a big help. I also booked another cruise with her whilst I was there and she was very helpful and knowledgeable.
16 April 2026
Reply from Hays Travel - Barnsley
Thank you so much for this lovely review. I really enjoyed talking cruises with you, have an amazing time x
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Great service every time at Hayes
The agent we dealt with (Olivia ) was professional, knowledgeable and very helpful.
7 April 2026
Reply from Hays Travel - Barnsley
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found our agent helpful.
Specific holiday
We went in with a very specific holiday, Debbie looked into it without hesitation and everything fell into place holiday booked, she then phoned me later to say she had booked the coach for the travel to Southampton.
7 April 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely feedback. :)
Hays Barnsley
Olivia was superb with us, very knowledgeable and helpful. Excellent customer service.
11 April 2026
Reply from Hays Travel - Barnsley
We appreciate you taking the time to leave us this fantastic review. We're so happy to hear that you had such a positive experience.
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